"Staff were great and the hotel was very clean. What I didn’t like was lake of available snacks and drinks for purchase and that I had to make airport pickup reservations 48 hours in advance. Word of advise the printed receipt that is give upon entry to Chile by immigration and customs must be shown with the passport to be able to stay at this hotel. We had stayed on Easter island for some time and couldn’t find the receipt. Lucky for us my wife had hers."