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"Everything was good, except that we had no water and electricity for a few hours. "

"Beautiful lake and great location, but to many stairs to climb. Rooms have no ac or have refrigerators. The staff is very nice and friendly. Overall I give them a C+."

"Bathroom and Shower were dirty! And water from the faucet smells bad."

"Amazing"

"Muy hermoso hotel ,muy limpio y el restaurante 10/10 y muy buen servicio al cliente y la piscina muy limpia sin duda regresaremos saludos desde California "

"The place was great value for the money. You are about a 10 minute ride from the city center finding a tuc tuc was pretty easy. We were charged anywhere from 10 to 25 Q per ride per person. It depended on the person and they can be negotiated with. The place is a steep walk up so just consider that if you have a lot of bags. "

"Room was amazing Staff they’re respectful and helpful Great location , quiet and peaceful "

"It is the perfect location and very nice rooms for the area. It is right across the street from good restaurants and bars. A lot of young people so it’s a great place to meet other travelers. The rooms were clean and the staff is very nice and helpful. The pool and hot tub are great. Highly recommend if you plan to stay in San Pedro, it’s the best city for young travelers in my opinion and the hotel is right by the boats you take to the other cities!"

"The hotel room was fine and having the free breakfast was really nice. We needed to communicate with them before we arrived due to a flight delay and we were hoping to get a partial refund for one night as it was refundable before a certain date and we couldn’t arrive on the date planned. However, communication with them was next to impossible, which was really stressful and so we couldn’t change the reservation. It was also really noisy outside the hotel overnight due to things beyond their control like fireworks, roosters, and dogs howling, but worth noting you might want to bring earplugs"