Outdoor pool, open 9:00 AM to 9:00 PM, pool loungers
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Reviews of Hotel Ysuri San Pancho

2.5 out of 5
Hotel Ysuri San Pancho
Av. Tercer Mundo 58, San Francisco, NAY

Reviews

9.4

Exceptional

Rating 10 - Excellent. 32 out of 44 reviews" "
Rating 8 - Good. 9 out of 44 reviews" "
Rating 6 - Okay. 2 out of 44 reviews" "
Rating 4 - Poor. 0 out of 44 reviews" "
Rating 2 - Terrible. 1 out of 44 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024

10/10 Excellent

Robert W

Stayed 4 nights in Apr 2024

10/10 Excellent

JESUS GUSTAVO SANCHEZ

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Frendly and secure
Stayed 2 nights in Mar 2024
Response from Ysuri San Pancho on 4 Apr 2024
¡Hola Jesús! Muchas gracias por hospedarse con nosotros, estamos muy contentos que se fueron con una agradable experiencia, los esperamos pronto!Kind regards, Ysuri San Pancho Staff :D

10/10 Excellent

SOO

Stayed 2 nights in Feb 2024
Response from Ysuri San Pancho on 4 Apr 2024
¡Muchas gracias por hospedarse con nosotros para disfrutar sus vacaciones, nos vemos en su próxima visita a San Pancho!Kind regards, Ysuri San Pancho Staff

10/10 Excellent

Rhoda

Travelled with family
Great location close to water
Stayed 1 night in Feb 2024
Response from Ysuri San Pancho on 4 Apr 2024
¡Hello, Rhoda! Thanks for your great comments! Was a pleasure to recieved you here... Thanks for choosing us, see you in the next time :DKind regards, Ysuri San Pancho Staff :D

8/10 Good

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Ysuri San Pancho on 4 Apr 2024
Thanks for your comments! See you next time :D Kind regards, Ysuri San Pancho Staff

8/10 Good

Samuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location--just steps from the beach. It's a small town, so the entrance right near the main tourist stretch is nice but anything would be close to shopping and dining areas. Cute rooms, a little sparse. We had a great time here, and the staff were all very kind and helpful.
Stayed 8 nights in Jan 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service, room comfort
Stayed here earlier this month and some things about this place are great - the room is big and the bed was really comfortable, setting and location great. The not so good - the pool upkeep could have been a lot better including pool cleaning and the lounge chairs which are old and uncomfortable. The room, whilst big was also bare and with 2 people staying, it would have been nice to have had more furniture than 1 chair and a side table. The towels were also not the quality I was expecting. Overall, for the price paid (this was one of the more expensive places on our trip) I don't think it's good value for money unless you want to be close to the beach.
Stayed 2 nights in Nov 2023

10/10 Excellent

jim

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2023

10/10 Excellent

Lora

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the quietness, cleanliness, quick access to beach, pool, friendliness of staff and proximity to food and markets A couple things that I wished were a bit bigger was the bathroom in our room (couldn't fully open the door) and our outdoor sitting area/deck (wasn't able to put 2 chairs near each other for conversations).
Stayed 7 nights in Dec 2023

8/10 Good

David

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Property in in an excellent location. Beach, waterfront bar and restaurant, pool, outside areas to meet with friends. Some of the furnishings are a little worn, but overall it was a great stay.
Stayed 5 nights in Nov 2023

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Best location for town access and beach sunsets. But also the quiet break that we needed. Staff lovely and helpful.
Stayed 7 nights in Oct 2023

10/10 Excellent

Gregory

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff is amazing. Thank you 🙏
Stayed 4 nights in Oct 2023

10/10 Excellent

Mary

Stayed 1 night in Aug 2023
Response from Thank you on 26 Aug 2023
On behalf of the entire Ysuri San Pancho team we would like to express our sincere thanks for your kind and positive review of your recent stay with us. We are pleased to know that your experience at our hotel was so pleasant and special.We are proud to know that you were able to enjoy our facilities, services and personalised attention. Our team works hard to ensure that every guest feels welcome, comfortable and cared for at all times.Thank you again for your kind review and for choosing Ysuri San Pancho, we look forward to seeing you soon!

8/10 Good

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were simple but comfortable. Location can’t be beat. Staff super friendly
Stayed 6 nights in Jul 2023
Response from Thank you on 11 Aug 2023
On behalf of the entire Ysuri San Pancho team, we would like to express our sincere appreciation for your kind and positive review of your recent stay with us. We are pleased to know that your experience in our hotel was so pleasant and special. We are proud to know that you were able to enjoy our facilities, services and personalized attention. Our team works hard to ensure that every guest feels welcome, comfortable and cared for at all times.We sincerely hope to have the pleasure of hosting you again in the future. We would be delighted to welcome you back and make your next stay another memorable experience.If you have any questions or need any assistance in your future bookings, please do not hesitate to contact us. We are here to assist you at any time.Thank you again for your kind comment and for choosing Ysuri San Pancho, we look forward to seeing you soon!

10/10 Excellent

Kourtney

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This place is a gem. We weren’t sure what to expect for our first visit to San Pancho. We can’t wait to come back. The entire staff was professional and kind. Very accommodating. The room was simple yet had everything you need. The bed and pillows were literally the most comfortable we have ever slept on. I literally emailed the hotel today and asked for information. The pool with the palm trees never got old to see. We relaxed there every day. Love having the beach right there. Walking over and seeing the sunset every night was great. The AC works GREAT. Lots of great restaurants right there. We can’t wait to come back. We also used their transportation and he was wonderful.
Stayed 5 nights in Jun 2023
Response from Thank you on 11 Aug 2023
On behalf of the entire Ysuri San Pancho team, we would like to express our sincere appreciation for your kind and positive review of your recent stay with us. We are pleased to know that your experience in our hotel was so pleasant and special. We are proud to know that you were able to enjoy our facilities, services and personalized attention. Our team works hard to ensure that every guest feels welcome, comfortable and cared for at all times.We sincerely hope to have the pleasure of hosting you again in the future. We would be delighted to welcome you back and make your next stay another memorable experience.If you have any questions or need any assistance in your future bookings, please do not hesitate to contact us. We are here to assist you at any time.Thank you again for your kind comment and for choosing Ysuri San Pancho, we look forward to seeing you soon!

10/10 Excellent

Paul

Best location. Best staff. Great property!
Stayed 3 nights in Jun 2023
Response from Hotel Ysuri San Pancho on 4 July 2023
Hola Paul, thank you very much for your review. Was very nice to met you and served you, looking forward to see you again. Kind Regards, Penélope

10/10 Excellent

Franklin

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Property, Best Location, 2 Restaurants right on the Beach. The manager Penelope was Excellent. Night Manager Fernanda was also Excelent
Stayed 3 nights in May 2023
Response from Hotel Ysuri San Pancho on 8 June 2023
Franklin, thank you very much for your comments, was a pleasure to met you and served you. Looking forward to see you soon. Kind Regards, Penélope and Fernanda :)

2/10 Terrible

kadina

Stayed 5 nights in May 2023
Response from Hotel Ysuri San Pancho on 17 June 2023
Gracias por su comentario positivo, esperamos verlos pronto, saludos cordiales

10/10 Excellent

Timothy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach acess from property ... clean pool & well maintained grounds
Stayed 3 nights in Apr 2023
Response from Hotel Ysuri San Pancho on 29 Apr 2023
Hola Timothy, thank you for your comment, was a pleasure for us to had served you, looking forward to see you soon. Kind Regards, Penélope (manager)

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property. Penelope and staff very friendly and helpful. Will stay agin!
Stayed 5 nights in Feb 2023
Response from Hotel Ysuri San Pancho on 15 Mar 2023
Hola Jennifer, thank you very much for your comment, we are happy to know your vacations with us was a good experience. Looking forward to see you againKind RegardsYsuris San Pancho Staff

8/10 Good

SCOTT

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LOVE THE LOCATION.
Stayed 7 nights in Feb 2023
Response from Hotel Ysuri San Pancho on 25 Feb 2023
Hola Scott, thank you very much for your opinion. We are happy to know your experience in Hotel Ysuri San Pancho was good. Looking forward to see you soonKind Regards, Penélope

10/10 Excellent

Susan

Stayed 3 nights in Feb 2023
Response from Hotel Ysuri San Pancho on 25 Feb 2023
Hola Susan, thank you very much for your opinion, we are happy to know your experience in our hotel was excellent. Looking forward to see you soon Kind Regards, Penélope (manager)

10/10 Excellent

Derrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location with clean and unique rooms. Awesome pool and really nice staff. Will be back for sure!
Stayed 2 nights in Nov 2022

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely grounds.
Stayed 2 nights in Oct 2022

10/10 Excellent

Melissa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It a beautiful hotel that is beach front. Amazing views and a beautiful green space!
Stayed 1 night in Jun 2022
Response from Hotel Ysuri San Pancho on 27 July 2022
Hola Melissa, thank you very much for your comment. Looking forward to see you again

6/10 Okay

Paul, Toronto

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff at check in (Penelope) was lovely. Location is awesome. However - we booked and were confirmed an Ocean -View room. We faced a white wall. There is no balcony or terrace so to speak - it is just a landing for your front door. The rooms have no phone, television or clock / radio - which is fine, but I think you DO need to tell folks. There is NO mini-bar, only a fridge - so say its a fridge. Lack of privacy - if you want to keep door open, you need to have shades pulled all the way up - as the door to enter is the same as the window. Contacting Expedia during check in was completely a waste of time. We booked this hotel as it is listed as Ocean view - it is NOT. I believe only one or two rooms have ocean view - and those were already taken. Not sure if the hotel gave away our room, or if it was a screw up on Expedias end.
Stayed 2 nights in Mar 2022
Response from Hotel Ysuri San Pancho on 29 Mar 2022
Hola Paul, we are very sorry for this situation, as a hotel we do not give away your room, we will be more attentive to the way in which our rooms are sold. We want to offer you a free night in one of our ocean view rooms, in order to change your perspective. It will be a pleasure to serve you as you deserve Kind Regards, Penélope

10/10 Excellent

Mercedes

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The host and staff of the hotel were very kind and even reached out to us a day in advance to check in on our arrival and answer questions. The hotel property is very well maintained with a pool that was warm and perfect for soaking in while watching the sunset over the beach. The pool is adjacent to the beach so you can walk directly from the pool to the heart of the San Pablo beach. The town overall is very relaxed and friendly.
Stayed 2 nights in Feb 2022
Response from Hotel Ysuri San Pancho on 26 Feb 2022
We greatly appreciate your comment. We are glad to know that your vacation in our hotel was pleasant. Every day the staff works to offer a wonderful experience to our guests. We hope to see you very soon!

10/10 Excellent

Kurt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel on the beach and close to downtown
We really enjoyed staying at this hotel. It's right on the beach, but also just a block from the center of town. The hotel and grounds are very pleasant. The staff was very friendly and the manager, Penelope was very helpful with extra items for the room and recommendations for places to eat and hear music.
Stayed 2 nights in Jan 2022
Response from Hotel Ysuri San Pancho on 12 Jan 2022
Hola Kurt It was a pleasure for us to serve you. We are happy to hear your stay with us was enjoyable. Thanks for your comment. We hope to see you very soon Best Regards

6/10 Okay

Andele

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Pros- Location. Right on the corner of Main Street and main beach. A few steps from the sand and also all restaurants. Staff is very friendly and attentive. Cons- Also location. It’s right where the party happens, so it’s loud. Forget about going to bed before 11pm or so. Beach in front of hotel is the most crowded with chairs, tables, people. So it all depends on what kind of vacation you want, party or relaxing.
Stayed 2 nights in Nov 2021
Response from Hotel Ysuri on 30 Nov 2021
Thank you very much for your comment, it helps us to improve and make our guests have an excellent experience. We consider the hotel as a place to relax, however, we do not have control of what happens outside, we are working with the neighbors so that they respect and have a quiet time. We hope that in the future you will visit us and we can change your perspective. Thank you again for choosing Hotel Ysuri as a travel destination.

10/10 Excellent

Kelly

Stayed 4 nights in Oct 2021

10/10 Excellent

Heriberto Ávila

Liked: Cleanliness, staff & service, property conditions & facilities
Súper bien, tranquilo, bonito,
Response from Ysuri San Pancho on 4 Apr 2024
¡Hola Heriberto! Muchas gracias por elegir Ysuri San Pancho para gozar de tus vacacionesPara nosotros es muy importante que la experiencia de nuestros huéspedes sea tranquila, amena y agradableMuchas gracias, nos vemos en su próxima visita a San Pancho :D Kind regards, Ysuri San Pancho Staff :D

10/10 Excellent

Lisette

Stayed 1 night in Aug 2023
Response from Thank you on 14 Aug 2023
On behalf of the entire Ysuri San Pancho team, we would like to express our sincere appreciation for your kind and positive review of your recent stay with us. We are pleased to know that your experience in our hotel was so pleasant and special. We sincerely hope to have the pleasure of hosting you again in the future. We would be delighted to welcome you back and make your next stay another memorable experience.If you have any questions or need any assistance in your future bookings, please do not hesitate to contact us. We are here to assist you at any time.Thank you again for your kind review and for choosing Ysuri San Pancho, we look forward to seeing you soon!

10/10 Excellent

Gonzalo

Liked: Cleanliness, staff & service, property conditions & facilities
EXCELENTE ATENCIÓN DE FERNANDA, EL HOTEL CON LA MEJOR UBICACIÓN DE SAN PANCHO.
Stayed 2 nights in Aug 2023
Response from Gracias on 11 Aug 2023
En nombre de todo el equipo de Ysuri San Pancho, queremos expresar nuestro más sincero agradecimiento por su amable y positivo comentario sobre su reciente estancia con nosotros. Nos complace saber que su experiencia en nuestro hotel fue tan grata y especial. Nos enorgullece saber que pudo disfrutar de nuestras instalaciones, servicios y atención personalizada. Nuestro equipo trabaja arduamente para garantizar que cada huésped se sienta bienvenido, cómodo y atendido en todo momento.Esperamos sinceramente tener el placer de recibirle nuevamente en el futuro. Estaremos encantados de darle la bienvenida nuevamente y hacer de su próxima estancia otra experiencia memorable.Si tiene alguna consulta o necesita alguna asistencia en sus futuras reservas, no dude en ponerse en contacto con nosotros. Estamos aquí para ayudarle en cualquier momento.Gracias nuevamente por su amable comentario y por elegir Ysuri San Pancho. ¡Esperamos verle pronto!

10/10 Excellent

carolina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
El hotel muy bonito muy limpio muy cómodo todo perfecto!!
Stayed 2 nights in Jul 2023
Response from Hotel Ysuri San Pancho on 4 July 2023
Carolina, fue un placer conocerlos y atenderlos, muchas gracias por tu comentario. Esperamos verlos pronto, saludos cordiales, Penélope :)

10/10 Excellent

carolina

Stayed 1 night in Apr 2023
Response from Hotel Ysuri San Pancho on 6 May 2023
Hola Carolina, muchas gracias por tu comentario, fue para nosotros un placer atenderte, esperamos verte pronto. Saludos cordiales

8/10 Good

Jesus Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es pequeño pero muy agradable ,las personas son bastante amables ideal para descansar ambiente muy tranquilo,solo me gustaria que lis cuartos tuvieran tv
Stayed 1 night in Jan 2023
Response from Hotel Ysuri San Pancho on 25 Feb 2023
Jesús, muchas gracias por tu comentarios que son muy importantes para nosotros, para brindar un mejor servicio. Nos agrada saber que disfrutaron de su estancia en nuestro hotel. Esperamos verlos muy prontoSaludos cordiales, Penélope (gerencia)

10/10 Excellent

CARLOS JACOBO TORRES

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pegado a la playa
Stayed 3 nights in Aug 2022
Response from Hotel Ysuri San Pancho on 14 Sept 2022
Carlos, gracias por tu comentario, nos alegra saber que su experiencia fue positiva, fue un placer atenderlos. Esperamos verlos muy pronto. Saludos cordiales, Penélope

10/10 Excellent

Merced

Stayed 4 nights in Jul 2022
Response from Hotel Ysuri San Pancho on 14 Sept 2022
Hugo Gerardo, gracias por tu comentario, nos alegra saber que su experiencia fue positiva, fue un placer atenderlos. Esperamos verlos muy pronto. Saludos cordiales, Penélope

10/10 Excellent

CARLOS ALBERTO

Stayed 2 nights in Jul 2022
Response from Hotel Ysuri San Pancho on 27 July 2022
Hola Carlos, muchas gracias por tu comentario, es para nosotros una prioridad que nuestros huéspedes tengan una grata e inolvidable estadía en Hotel Ysuri San Pancho, esperamos verlos pronto

10/10 Excellent

Sabrina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

10/10 Excellent

Luis Daniel

Stayed 3 nights in Apr 2022
Response from Hotel Ysuri San Pancho on 29 Apr 2022
Luis Daniel, gracias por tu calificación. Nos alegra saber que sus vacaciones en nuestro hotel fueron de su agrado. Fue un placer atenderlos. Esperamos verlos pronto

8/10 Good

Salvador

Travelled with partner
Liked: Cleanliness, amenities
SIN COMENTARIOS
Stayed 2 nights in Feb 2022
Response from Hotel Ysuri San Pancho on 1 Mar 2022
Gracias por su comentario, esperemos verlo muy pronto! Saludos cordiales