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Reviews of Days Inn by Wyndham Redwood City

2 out of 5
Days Inn by Wyndham Redwood City
2650 El Camino Real, Redwood City, CA

Reviews

7.2

Good

Rating 10 - Excellent. 125 out of 365 reviews" "
Rating 8 - Good. 89 out of 365 reviews" "
Rating 6 - Okay. 61 out of 365 reviews" "
Rating 4 - Poor. 34 out of 365 reviews" "
Rating 2 - Terrible. 56 out of 365 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Genevieve

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived and was placed in a room without working lights / outlets. Missing sheets, roaches, and battery taken out of the fire alarm
Stayed 2 nights in May 2024
Response from kk on 19 May 2024
Hi Genevieve,At the time you were assigned a room. we mentioned there's a power outage. so NO working lights.as we also mentioned the room will ready in 15 minutes that means room is not ready yet.you are welcome to write a review for a cancelled reservation, but please dont falsely claim since expedia did refund you for cancellation. Will hope to host you again for a better experience.Thank you

6/10 Okay

Xavier

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from kk on 30 Apr 2024
Thank you for the feedback

10/10 Excellent

Robert

Stayed 1 night in Apr 2024
Response from kk on 14 May 2024
Thank you for Staying at Days inn by Wyndham Redwood City

6/10 Okay

NAM

Liked: Staff & service
It smells and noisy when you turn the heater on. Not sure how often they clean and replace the filter.
Stayed 1 night in Apr 2024
Response from kk on 22 Apr 2024
Thank you for letting us know. We will look into this.FYI we clean filters last saturday of the month and replace as need.

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite and pleasant.
Stayed 9 nights in Mar 2024
Response from kk on 27 Mar 2024
Thank you for staying at Days inn by Wyndham Redwood City

10/10 Excellent

Silia

Stayed 3 nights in Mar 2024
Response from Kk on 17 Apr 2024
Thank you for staying at days inn Redwood City

4/10 Poor

Felicia

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room smelled of cigarette smoke, shoddy patched hole in the wall, cracked toilet seat, shower barely got hot, and it sounded like the upstairs neighbor was gonna come through the ceiling. Staff was friendly, got us checked in and out right away.
Stayed 1 night in Mar 2024
Response from kk on 24 Mar 2024
thank for feedback

6/10 Okay

Angelina

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Property room was clean with neatly made bed and floors bath shampoo, conditioner and body gel dispenser was mounted to bathroom counter instead of shower. Caulking around tubs cracking some and pulling away. “Continental breakfast” was lacking had cereal, bread and coffee. No juice, no eggs. Felt cheated by their advertisement
Stayed 3 nights in Feb 2024
Response from kk on 24 Mar 2024
Thank you for the feeback

6/10 Okay

Richard

Liked: Cleanliness
Stayed 1 night in Feb 2024
Response from kk on 24 Mar 2024
Thank you for the feedback

4/10 Poor

Rich

Travelled with partner
Disliked: Cleanliness
The room was ant infested and their was cockroaches in the refrigerator area
Stayed 1 night in Feb 2024
Response from kk on 24 Mar 2024
Thank you for the feedback

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Good staff. Clean and quiet room. Comfortable beds
Stayed 1 night in Jan 2024
Response from kk on 20 Jan 2024
Thank you for the feedback

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Check in was great, room ok but leak in bathroom floor from toilet. Overall low key place.
Stayed 1 night in Jan 2024
Response from kk on 20 Jan 2024
Thank you for the feedback

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nothing like the old review says
I was nervous about the reservation at this place because of the All review asked the front desk to show me the room before I check in. The room is great. I think they should get rid of the old reviews. The hotel is nothing like the reviews says. Staff is very friendly and professional I would definitely stay here again, and absolutely recommend this place.
Stayed 1 night in Jan 2024
Response from kk on 20 Jan 2024
Thank you for the feedback

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
Nice and quit. Wonderful staff
Stayed 1 night in Jan 2024
Response from kk on 15 Jan 2024
Thank you for the feedback

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient
Wonderful stay. Closer to our doctors office
Stayed 2 nights in Jan 2024
Response from kk on 15 Jan 2024
Thank you for the feedback

10/10 Excellent

Kathy

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
No lighting at the front door or gate Lots of water damage throughout the room Exposed wires from the ceiling Both chairs were dirty and damaged and old to be thrown away
Stayed 1 night in Dec 2023
Response from kk on 24 Mar 2024
Thank you for the feedback. we took care of this matter.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Best value for the price
Stayed 1 night in Dec 2023
Response from kk on 25 Dec 2023
Thank you for the feedback.

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone is always friendly.
Stayed 1 night in Dec 2023
Response from kk on 24 Dec 2023
Thank you for staying at Days inn Redwood City

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff and conditions of the room is above and bey.
This is perfect to get way locally and not far from home. Will be staying here every month Staff are very professional and go above and beyond to make my stay peaceful.
Stayed 1 night in Dec 2023
Response from kk on 24 Dec 2023
Thank you for the kind words. hope you we have the privilege to host you again

10/10 Excellent

Oswaldo

Liked: Cleanliness, staff & service, property conditions & facilities
Is ok
Stayed 2 nights in Dec 2023
Response from kk on 21 Dec 2023
Thank you for staying at days inn by wyndham Redwood Citythank you for the feedback.

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Good value for money
Stayed 2 nights in Dec 2023
Response from kk on 21 Dec 2023
thank you

6/10 Okay

Kathryn

Liked: Cleanliness, staff & service
Good for the price
The staff could not have been more helpful. I was not impressed, however, by the fact that there was no hot water in my shower, so I had to move to another room. Guess that's what happens when you go to a budget motel.
Stayed 5 nights in Nov 2023
Response from kk on 1 Dec 2023
Sorry for the inconvience, We were not sure why the hot water was not hot enough So we upgraded you and gave a different room to resolve the issue. Thank you for staying at Days Inn

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Nice bed. Quit place to sleep
Stayed 1 night in Nov 2023
Response from kk on 22 Nov 2023
Thank you for the feedback

6/10 Okay

Verified traveller

Business traveller
Disliked: Property conditions & facilities
Basic older motel
Older property. Limited parking with tight corners and narrow driveways. Older furnishings, thin walls, poor wifi, it is a place to sleep and shower.
Stayed 3 nights in Nov 2023
Response from kk on 22 Nov 2023
Thank you for the feedback.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from kk on 18 Nov 2023
Thank you for the feedback

4/10 Poor

Lori

Travelled with family
Disliked: Amenities, property conditions & facilities
Hairdryer didn’t work and no hot water in sink. Plastic on bed very noisy with movement and uncomfortable.
Stayed 1 night in Nov 2023
Response from kk on 13 Nov 2023
Hi Lori, We checked the sick when you mentioned at the time of checkout. Looks like it was working fine. The room you have requested was an accessable room so there was a mattress protector that might have been noisy. Not sure. However sorry you were not happy with your stay. We hope to meet your expectation next time.Thank you for the feedback.

10/10 Excellent

Lindsey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Clean n quiet
Stayed 1 night in Nov 2023
Response from kk on 13 Nov 2023
Thank you for the feedback

10/10 Excellent

Corey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Wifi is good I was able to watch my shows on my firestick. Tub is my favorite. Soak in hot tub is anyone dream after a long day of work
Stayed 1 night in Nov 2023
Response from kk on 6 Nov 2023
Thank you for the kind words

8/10 Good

David, Reno

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1) sign for motel very small and not lit so difficult to locate motel entrance. 2) room interior quite large, clean improved condition. 3) great service - brought luggage stand to room when requested. 4) breakfast a little skimpy - maybe add some eggs and ability to cook them.
Stayed 2 nights in Oct 2023
Response from kk on 2 Nov 2023
Thank you for the valuable feedback. We are installing new signage thats the reason the old one was not lit. new sign will be up by 11/5/2023.Since we don't have the permit to cook food, we are serving continental breakfast.We hope to host you again,

8/10 Good

Michael

Stayed 1 night in Nov 2023
Response from kk on 6 Nov 2023
Thank you for the feedback

10/10 Excellent

Kranthi

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El baño es maravilloso. Tienen perros maravillosos y un gran perro guardián. Más seguro de lo que pensaba
Stayed 1 night in Oct 2023
Response from kk on 1 Nov 2023
Thank you for the feedback

10/10 Excellent

Candice

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for price
Response from kk on 29 Oct 2023
Thank you for the feedback

10/10 Excellent

kranthi kumar

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for me since I’m a travel nurse. Nice and clean comfortable bed
Response from Kk on 25 Oct 2023
Thank you for the feedback

10/10 Excellent

Antonio

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed, wifi is good so I can watch Netflix on the big tv
Response from kk on 21 Oct 2023
Thank you for the feedback.

10/10 Excellent

Antonio

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Kk on 20 Oct 2023
Thank you for the feedback

10/10 Excellent

Christina

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It was ok, basic.
Stayed 1 night in Oct 2023
Response from Kk on 20 Oct 2023
Thank you for the feedback

10/10 Excellent

Mark

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff. Clean and new rooms. Lady works in the front desk is so helpful offered me complimentary premium wifi since I have to attend important zoom meetings.
Response from kk on 16 Oct 2023
Thank you for staying at Days Inn Redwooc City.We hope to host you again

2/10 Terrible

erin

Travelled with family
Disliked: Cleanliness
Stayed 2 nights in Oct 2023
Response from kk on 16 Oct 2023
Thank you for the feedback

10/10 Excellent

Mark

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed and accommodating staff
Response from kk on 11 Oct 2023
Thank you for staying at Days Inn Redwood City.

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Not great.
The room was disappointing, but okay for the price. Breakfast was awful.
Stayed 3 nights in Oct 2023
Response from kk on 11 Oct 2023
Sorry for the disappointing stay. We have 8 items for breakfast and coffee, We never advertised hot breakfast or anything close to that. We hope to host you again thank you

4/10 Poor

Ruchika

Travelled with group
Liked: Room comfort
Disliked: Property conditions & facilities
housekeeping needs attention to detail
My stay was short. For two nights. First day friday, we did not notice much. Sat when I was getting ready for work, my towel had tow holes. The soap dispensing would put out a droplet of soap at a time. It slowed the entire bathing .and room size was surprizingly small. Sat overnight the flush tank would not fill tank and shut off realiably. One had to adjust the level manually bu opening the tank lid. The housekeeping did take care of all this right away, but for a short stay, it helps next customer. Soap dispenser dispenses drop at a time. This is normal as i was told. That is surprizing. It is in such details that hospitality industry builds and keeps their branding.
Stayed 2 nights in Oct 2023
Response from kk on 11 Oct 2023
Thank you for the feedback. We will look into the issues you have mentioned right away. We hope to host you again soon

10/10 Excellent

Andrew

Travelled with family, Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
I super appreciated the attentive staff, and the wheelchair accessible pool!
Stayed 3 nights in Oct 2023
Response from kk on 11 Oct 2023
Thank you for staying at Days Inn Redwood City.

4/10 Poor

Annika, Eugene

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
As a solo traveler, I would not recommend this hotel. The driveway was poorly lit, making evening walks from the bus stop uncomfortable. There were homeless people eating the breakfast in the morning. Staff members were rarely at the front office, so it felt unsafe.
Response from kk on 11 Oct 2023
Thank you for the feed back

10/10 Excellent

Kranthi

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpfull staff
Stayed 1 night in Oct 2023
Response from R J on 3 Oct 2023
Thank you for staying with us. See you again soon!

10/10 Excellent

Kranthi

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Sep 2023
Response from kk on 1 Oct 2023
Thank you for the feedback

10/10 Excellent

Lorene

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from kk on 28 Sept 2023
Thank you for Staying at Days Inn by Wyndham Redwood City

10/10 Excellent

Kranthi

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Sep 2023
Response from kk on 25 Sept 2023
Thank you for the feedback

10/10 Excellent

Kranthi

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Sep 2023
Response from kk on 22 Sept 2023
Thank you for the feed back

6/10 Okay

Bonnie

Travelled with family
Stayed 1 night in Sep 2023
Response from kk on 21 Sept 2023
Thank you for the feedback

10/10 Excellent

Kranthi

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet
Response from kk on 18 Sept 2023
Thank you for the feedback