San Carlos Holidays from AU$1,519

Had to walk to a whole another hotel for anything we needed, including towels. We couldn’t even get a crib for our son either even when they post about free cribs being available.

Mixed bag. Great location, especially for Fisherman’s Wharf. Walking distance to trolleys, Alcatraz ferry, and more. Nice hotel but not much in terms of extras or amenities. Some staff nice, some not. They told us we’d have to pay $75 extra to check in before 4:00 pm! Totally ridiculous when the room is sitting ready!!! Most front desk staff were not particularly friendly. They have a restaurant, and we went to get drinks and no one came to serve us. We told the hostess who said someone would come soon. After 15 minutes we left. Totally rude. There is no reason to stay here except for the location. Side note - sadly lots of restaurants have closed in the last few years in the area. It’s so different than it used to be.

I went to this property to attend a concernt and take my son to the city as he has never been. The hotel had so many cool things such as their amazing gym, it had a peloton, beautiful gym equipment and weights. The gaming area was super cool too, including a giant plinko we played, pool, ping pong, and other games. Their ice machine was freaking rad. It had an option that allowed it to do both water and ice at the same time, which was a cool feature. It was nice to have that to fill up your water bottle as you went in and out of the city. Would stay there again. Also, you cannot enter the hotel without your hotel key, so this made safety a priority, as there can be homeless people wandering.

The front desk staff is very helpful and nice. The mattress covers has some visible holes in the fabric. The breakfast option is too expensive.

Accidentally left some clothing items and they had it in a bag ready for me to pick up a free days later. Very much appreciated the housekeeping and front desk for returning these items.