Hotel LIVVO Koala Garden

Property class: 4

Choose dates to view prices

Reviews

8.6 out of 10
Excellent
Located close to Yumbo Shopping Center, Hotel LIVVO Koala Garden provides a free breakfast buffet, a poolside bar and a terrace. The on-site international cuisine restaurant, La Ronde, offers breakfast, lunch and dinner. In addition to a garden and a playground, guests can connect to free in-room WiFi.

Popular amenities

  • Pool
  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Double Room, Balcony

A modern living room with a sofa, a round wooden table, and a colorful abstract mural on the wall.

Double Room, Balcony

  • Garden view
  • 45 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room, Balcony

Room

Superior Double Room, Balcony

  • Garden view
  • 45 sq m
  • Sleeps 3
  • 2 Single Beds OR 1 Single Sofa Bed

View all photos for Family Room, Balcony

A double bed with a wooden headboard, two bedside tables, and a window with curtains.

Family Room, Balcony

  • Garden view
  • 47 sq m
  • Sleeps 3
  • 2 Single Beds OR 2 Single Sofa Beds

View all photos for Double Room, Balcony (1 adult and 1 child)

A modern living room with a sofa, a round wooden table, and a colorful abstract mural on the wall.

Double Room, Balcony (1 adult and 1 child)

  • Garden view
  • 45 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room, Balcony (1 adult and 1 child)

Room

Superior Double Room, Balcony (1 adult and 1 child)

  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room, Balcony (2 adults and 1 child)

Room

Superior Double Room, Balcony (2 adults and 1 child)

  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds OR 1 Single Sofa Bed

View all photos for Family Room, Balcony (2 adults and 1 child)

A double bed with a wooden headboard, two bedside tables, and a window with curtains.

Family Room, Balcony (2 adults and 1 child)

  • Garden view
  • 47 sq m
  • Sleeps 3
  • 2 Single Beds OR 1 Single Sofa Bed

View all photos for Family Room, Balcony (3 adults and 1 child)

A double bed with a wooden headboard, two bedside tables, and a window with curtains.

Family Room, Balcony (3 adults and 1 child)

  • Garden view
  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds OR 1 Single Sofa Bed

View all photos for Family Room, Balcony (2 adults and 2 children)

A double bed with a wooden headboard, two bedside tables, and a window with curtains.

Family Room, Balcony (2 adults and 2 children)

  • Garden view
  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds OR 2 Single Sofa Beds

Room

  • Sleeps 10

Room

  • Sleeps 10

Room

  • Sleeps 1
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Maspalomas, a neighbourhood in San Bartolomé de Tirajana, is home to Hotel LIVVO Koala Garden. Salobre Golf Resort and Anfi Tauro Golf Course are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Maspalomas Dunes and Anfi Beach. Travelling with kids? Consider Holiday World Maspalomas and Maspalomas Botanical Garden. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our San Bartolomé de Tirajana travel guide
Map
Calle Geminis, 2, Maspalomas, San Bartolomé de Tirajana, Canary Islands, 35100

What's nearby

  • A town nestled in a valley with terraced fields and mountains in the background.
    Yumbo Shopping Center
    5 min drive - 1.5 km
  • Holiday World Maspalomas
    2 min walk - 0.2 km
  • Maspalomas Botanical Garden
    12 min walk - 1.0 km
  • Maspalomas Golf Course
    17 min walk - 1.5 km
  • CITA Shopping Center
    7 min drive - 2.3 km

Getting around

  • Las Palmas (LPA-Gran Canaria)
    29 min drive

Restaurants

  • Burger King
    5 min drive
  • La Bolognese
    5 min drive
  • Cervecería La Sureña
    5 min drive
  • La Vicaría
    6 min drive
  • Restaurante LO NUESTRO
    20 min walk

About this property

Hotel LIVVO Koala Garden

  • Upscale family-friendly hotel located in Maspalomas
  • Located close to Yumbo Shopping Center, Hotel LIVVO Koala Garden provides a free breakfast buffet, a poolside bar and a terrace. The on-site international cuisine restaurant, La Ronde, offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and a playground.
  • Additional perks include:
    • 4 outdoor pools and a children's pool, along with sunloungers, pool umbrellas and a lifeguard on site
    • Ping pong, a 24-hour front desk and tour/ticket information
    • Concierge services, smoke-free property and a billiards/pool table
    • A front desk safe, luggage storage and ATM/banking services
  • Room features
  • All 160 rooms have comforts such as furnished balconies and air conditioning, in addition to perks such as free WiFi and safes.
  • Other amenities include:
    • Bathrooms with separate baths/showers and hairdryers
    • Wardrobes/cupboards, mini fridges and electric kettles

All-inclusive details

  • All-inclusive room rates at Hotel LIVVO Koala Garden are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

  • Buffet meals and snacks included

Land activities

  • Fitness facilities

Lessons/classes/games

  • Yoga

Awards and affiliations

  • Eco-certified property
  • This property is certified by this third-party sustainability certification scheme: Biosphere. For more information on what this certification requires and verifies, please visit their website.

Similar properties

A hotel with a large swimming pool, multiple balconies, and palm trees.
Servatur Waikiki
Maspalomas
  • Pool
  • Breakfast included
  • Spa
  • All-inclusive available
8.2 out of 10, Very good, 1,000 reviews
The price is AU$155
includes taxes & fees
4 Oct - 5 Oct
Servatur Waikiki
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Street parking available
  • Beach shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • La Ronde

Things to do

  • 4 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Gym
  • Playground
  • Table tennis

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Free children's club
  • Lifeguards on site
  • Mini-fridge
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Lifeguards
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types

  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Pool access available from 10:00 AM to 6:00 PM

Frequently asked questions

Does Hotel LIVVO Koala Garden have a pool?

Yes, this property has 4 outdoor pools and a children's pool. Pool access is from 10:00 AM to 6:00 PM.

Is Hotel LIVVO Koala Garden pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Hotel LIVVO Koala Garden?

Check-in start time: 3 PM; check-in end time: anytime.

What time is check-out at Hotel LIVVO Koala Garden?

Checkout is at noon.

Are there all-inclusive benefits at Hotel LIVVO Koala Garden?

Some rate plans available at this hotel are all-inclusive.

Where is Hotel LIVVO Koala Garden located?

This family-friendly San Bartolomé de Tirajana hotel is located in Maspalomas, within 1 mi (2 km) of Holiday World Maspalomas, Maspalomas Botanical Garden and Centro Cultural San Fernando de Maspalomas. Yumbo Shopping Center and Maspalomas Dunes are also within 3 miles (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Hotel LIVVO Koala Garden Reviews

8.6

Excellent

8.6

Cleanliness

8.0

Location

9.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 87 out of 221 reviews
Rating 8 - Good. 103 out of 221 reviews
Rating 6 - Okay. 23 out of 221 reviews
Rating 4 - Poor. 6 out of 221 reviews
Rating 2 - Terrible. 2 out of 221 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness
Fab hotel for the money, we were all inclusive and the food was great and joey’s that had to be booked was also fab, always had a clean room each morning and even a bottle of fizz left for my Birthday which we assumed was picked up with checking our passports, lovely touch. Would definitely recommend Thank you.
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall i have had a great stay,
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Great staff, very clean rooms and facilities food fantastic.
Stayed 7 nights in Dec 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Clean, great food and nice staff. Perfect
Stayed 4 nights in Jan 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Ruhiges hotel
Stayed 4 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous hotel

Everything fantastic about this hotel my only negative would be could do with an extra outside seating are for drinking on a. Evening
Stayed 4 nights in Jun 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Lovely hotel. Quiet and tranquil location with nice accommodation set in different “zones” with only 2 levels. Only faults are that food was not very hot and drinks served in paper cups with cocktails from a pump so doesn’t feel very luxurious.
Stayed 3 nights in Nov 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The space. Peace and quiet. Helpful staff. Clean communal areas.
Stayed 9 nights in Nov 2019
Verified review

6/10 Okay

Liked: Staff & service
Nice hotel and entertainment staff but grass area around pool very dirty and drinks ant the bar very limited and not good at all
Stayed 6 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel but a long way from the sea front. Unfortunately all inclusive is killing the island, we found shopping centres and water parks boarded up (not just for the winter, locals have gone bankrupt). People are just not leaving their all inclusive hotels. A different story on the sea front, high end shops and good facilities.
Stayed 7 nights in Oct 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thoroughly enjoyed our stay. Was a bit cautious regarding other reviews e.g. restaurant always being full & having to sit outside and be inundated with cats. We never struggled and saw a maximum of 6 cats the whole stay. Food was delicious and hot each meal - never had a boiling hot meal on a buffet style meal before so never expected it to be boiling. We both thoroughly enjoyed all meals. Room was modern and clean.
Stayed 4 nights in Feb 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic all-inclusive hotel experience

Hotel Koala Garden was a fantastic place to stay for our 4 night winter sunshine getaway. Never having experienced all-inclusive before we couldn't fault it. The service was fantastic, all the food was very tasty and the bar was great. All drinks were proper measures and the help-yourself soft drinks and snacks was very welcome. All the staff were really friendly and geuniely wanted to help and the whole complex was spotlessly clean. Our room was spacious with a balcony, my only complaint would be that as all the rooms faced the central pool and entertainment area, getting to sleep in the evening if you weren't involved in the entertainment was tricky because of the noise. But otherwise a fantastic experience and would definitely recommend.
Stayed 4 nights in Dec 2018
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness
On our arrival to the room, we noticed the shower was dirty (paint was peeling off the walls and there was mould in the shower) we reported this to the hotel and they said they would send somebody over but nobody came... we also had cockroaches in our bathroom. Not something I was looking for. The room itself wasn’t the cleanest either, the lamp shades had lots of dust and webs on them same with the skirting boards. Wardrobes were clean just had a weird smell. The beds were also clean but so firm we slept on our duvets. The curtains in the room has blood on them (I’m asuming it’s from the mosquitos people have killed) and they had not been washed which wasn’t so nice. The hotel also claims that they feed the cats (says it on the information papers they give you when you check in, but when we talked to some staff, they said they used to feed the cats but they no longer do so. Bowls were empty and dirty so we were feeding the cats when we stayed. Food was alright overall. Breakfast was always the same, lunch and dinners differed. There were times where the food was cold or missing but that’s due to lack of staff, not the chefs fault. Same in the beach bar, every day the food mostly the same. And after around 5pm there was no more hot dogs or burgers, just ham and cheese toasties. Don’t think the hotel deserves the 4* compared to other hotels we have stayed at with the same star rating have had better standards, food and overall experience.
Stayed 9 nights in Apr 2019
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal de animación un 10 son un encanto sobre todo Kendra y nacho, limpieza súper bien en las habitaciones, lo que no me gustó fue que mi hijo en el restaurante se fue a servir solo en el desayuno tortilla y la chica va y le dice que no se sirva tanto, ni que mi hijo no supiera lo que se va a comer, del resto tengo otra queja sobre la comida no estaba muy buena y la variedad no me gustó mucho, del resto todo muy Biien
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hôtel de qualité correcte, mais loin d'être un 4 étoiles. La propreté doit être améliorée dans les chambres, pas un seul coup de balai en une semaine. Par contre nickel niveau sanitaire, essuies bain et literie. Restaurant bien, nourriture assez bonne pour un all-in, très bon petit déjeuner. Dommage simplement des distributeurs de boissons, inaccessibles pour les enfants car trop hauts. Et indigne d'un service d'un hôtel 4 étoiles. Ce qu'il faut absolument, c'est investir MASSIVEMENT DANS DU WD40 !! Le bruit des portes est juste horrible. Et en parlant du bruit, les animations sont sympas et festives, mais le volume est trop fort, ça crie comme si le public était sourd... Et même en étant dans la chambre pour se reposer, on se croirait à côté de la scène. Merci de respecter ceux qui un jour de temps en temps, aimeraient se reposer le soir. Dans l'ensemble, bien. Mais beaucoup de choses à améliorer. Nous ne sommes pas sûrs de revenir. Sans aucune animosité car le personnel était vraiment très souriant, accueillant et aux petits soins.
Stayed 7 nights in Jul 2026
Verified review

6/10 Okay

Liked: Property conditions & facilities
En general el alojamiento está muy buen mantenido y muy cómodo, en especial las camas soy muy cómodas, tiene varias deficiencias, como la limpieza de las habitaciones, la calidad de la comida, los gatos en el comedor, el Personal no sonríe demasiado ni es cercano, recepción nos ha dado la información equivocada para la reserva del restaurante a la carta y no pudimos disfrutar de este servicio ya que pasamos solo dos noches en el hotel. Lo mejor del hotel, las piscinas y las terrazas de los bungalows que brindan un espacio casi privado para cada unidad, las habitaciones son espaciosas. Lo peor del hotel, la comida, las pizzas chamuscadas todo el tiempo, la calidad era buena, pero parecen que no acertaban con la temperatura del horno o el tiempo de cocinado, también hay poca variedad en las carnes y las chamuscan también, el desayuno no es bueno, de hecho el último día preferimos no desayunar ya que es malo, muy malo.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Schoon, mooi, zwembad, gevarieerd eten.
Stayed 8 nights in Dec 2025
Verified review

6/10 Okay

Es war okay. Essen und Getränke jedoch sehr schlecht. Anlage ist ganz schön, aber drum herum nichts los.
Stayed 3 nights in Dec 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
Absolut nicht empfehlenswert, nie wieder, wenn man als Paar anreist - nicht empfehlenswert! Kinderanimation in vollster Lautstärke durch das Mikrofon, täglich bis 22:30 Uhr!! Zimmer befinden sich um die Kinderanimation, oder auch direkt zur stark befahrenen Strasse. Es ist immer laut, man bekommt keine Erholung. Zimmer okay für südliche Verhältnisse, aber nicht wirklich geputzt! Essen ist Massenproduktion, ohne Liebe, schlechte Qualität, Billigware Viele Katzen streunen zwischen den Stühlen umher und holen sich die Essensreste vom Servierwagen, und trinken aus dem Pool Wasser. Hotellobby richt extrem nach Raumparfum, und es gibt ein quitschendes Geräusch das Tag und Nacht permanent zu hören ist, auf dem gesamten Areal, Schuld wird der Wind sein, etwas Schmieröl könnte helfen. Manches Personal ist freundlich, anderes wiederum nicht, Arbeitsmoral niedrig. Wir kommen sicher nicht wieder.
Stayed 9 nights in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bon hotel. Nourriture satisfaisante.
Stayed 7 nights in Nov 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Preis-Leistung ist ok. Abends ist es laut. Viele Engländer. Essen etwas langweilig. Es fehlt vor allem eine coole Poolbar. Abends muss man stehen oder zu den Poolliegen. Was cool ist, sind die drei Pools. So kann man etwas ausweichen
Stayed 9 nights in Feb 2024
Verified review

8/10 Good

Liked: Cleanliness, amenities
Huone ylitti odotukset ja palvelu oli riittävän hyvää. Miljöö oli kiva ja siitä pääsi melko edullisesti ja nopeasti joka suuntaan taksilla. Rantaan oli pidempi matka ja ilta ohjelma oli joka ilta samat lastenlaulut.
Stayed 7 nights in Nov 2023
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities
Me gustó la amplitud de la habitación, la comida estaba correcta, los trabajadores era simpáticos y atentos, que hubiera varias espacios para estar, unos más tranquilos y otros más bulliciosos. El gimnasio estaba bastante completo y el horario era amplio. A priori parecía que iba a ser más ruidoso pero las gorras de descanso se respetaban y se dormía bien. No me gustó el descuido de la habitación. Tenía varios desperfectos de importancia para ser un 4 estrellas. Habría que hacerle una puesta a punto a las habitaciones. Que las camas sean separadas es muy incómodo para dormir en pareja. En general no me pareció un hotel de la calidad y servicios 4 estrellas, aún así el personal era tan agradable que hicieron nuestra estancia fabulosa, repetiríamos
Stayed 2 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No hay nada que no me gustará, repetiría sin duda alguna.
Stayed 2 nights in Oct 2023
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Logement agréable et bien entretenu, mais bcp de bruits : clients peu respectueux des autres et du règlement, qui discutent en extérieur dès 7h du matin et occupent la piscine jusqu’à minuit. Et surtout zone des animations nocturnes bien trop proche des chambres. Restaurant assez bien fourni mais toujours les mêmes repas pendant toute la semaine
Stayed 7 nights in Apr 2023