MGM Hôtels & Résidences – Hôtel Les Suites d’Alexane

Property class: 4

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Reviews

9.6 out of 10
Exceptional
Consider a stay at MGM Hôtels & Résidences – Hôtel Les Suites d’Alexane and take advantage of a coffee shop/cafe, an arcade/games room and laundry facilities. Skiers and snowboarders can spend time on the slopes at this hotel, which offers a free ski shuttle, ski passes and ski storage. Indulge in a facial, a massage and a body treatment at the on-site spa. Stay connected with free in-room WiFi, and guests can find other amenities, such as a fireplace in reception and a bar.

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Deluxe Double Room

A hotel room with a large bed, two armchairs, a small table, and a balcony with a view of the surrounding area.

Deluxe Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

A modern hotel room with a bed, a seating area, a TV, and a bathroom with a shower and toilet.

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 45 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Suite

A bedroom with a large bed, wooden headboard, two bedside tables with lamps, a bench, and a view of a wooden deck and mountains.

Comfort Suite

  • 50 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite

A hotel room with a large bed, wooden headboard, two bedside tables with lamps, a purple throw blanket, and a tray with breakfast items.

Family Suite

10.0 out of 10
Exceptional
(1 review)
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite

A bedroom with a large bed, a patterned rug, and a view of the outside.

Executive Suite

  • 85 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Executive Duplex

Room

Executive Duplex

  • 75 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Superior Double Room

A hotel room with a large bed, a wooden headboard, a balcony with a view of the outside, and a chair.

Superior Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Apartment

A bedroom with a loft bed, a bedside table, a window with curtains, and a view of the outside.

Family Apartment

  • 60 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Suite Appartement Executive Mezzanine

A spacious living area with a wooden ceiling, a large sectional sofa, a dining table, and red chairs.

Suite Appartement Executive Mezzanine

  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Room

  • Sleeps 10

View all photos for Suite-Appartment Family 4 People

A bedroom with a bed, bedside table, and a window with curtains.

Suite-Appartment Family 4 People

  • 60 sq m
  • Sleeps 4
  • 2 Single Beds and 1 King Bed

View all photos for Suite-Appartment Executive 6 People

A bedroom with a bed, bedside table, and a window with curtains.

Suite-Appartment Executive 6 People

  • 85 sq m
  • Sleeps 6
  • 2 Single Beds and 1 King Bed
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About the area

Located in Samoëns, MGM Hôtels & Résidences – Hôtel Les Suites d’Alexane is in the city centre. Avoriaz Ski Resort and Flaine Ski Resort are worth checking out if an activity is on the agenda. Travelling with kids? Consider Jaysinia Alpine Botanical Gardens and Luge 4 Saisons. Spend some time exploring the area's activities, including skiing. Visit our Samoëns travel guide
Map
La cour route du Giffre, Samoëns, Haute-Savoie, 74340

What's nearby

  • Jaysinia Alpine Botanical Gardens
    3 min walk - 0.3 km
  • Eglise Notre-Dame de l'Assomption
    3 min walk - 0.3 km
  • Samoens Ski Resort
    6 min walk - 0.6 km
  • Grand Massif Express Gondola
    11 min walk - 1.0 km
  • Base de Loisir des Lacs Aux Dames
    16 min walk - 1.4 km

Getting around

  • Cluses Station
    28 min drive
  • Lyon (LYS-Saint-Exupery)
    130 min drive

Restaurants

  • La Reposette
    3 min drive
  • La Puzze
    4 min drive
  • Restaurant Gai Soleil
    3 min walk
  • Melting Spot
    6 min walk
  • Restaurant-Gite La Luge à Téran
    21 min drive

About this property

MGM Hôtels & Résidences – Hôtel Les Suites d’Alexane

  • Upscale family-friendly hotel in the city centre
  • Take advantage of a coffee shop/cafe, an arcade/games room and laundry facilities at MGM Hôtels & Résidences – Hôtel Les Suites d’Alexane. Hit the slopes at this hotel, offering a free ski shuttle, ski passes and ski storage. Indulge in a facial, a massage and a body treatment at the on-site spa. In addition to a fireplace in reception and a bar, guests can connect to free in-room WiFi.
  • Other perks include:
    • An indoor pool and a children's pool, along with sunloungers
    • Continental breakfast (surcharge), self-parking (surcharge) and an electric car charging station
    • A banquet hall, concierge services and a billiards/pool table
    • A 24-hour front desk, smoke-free property and a lift
  • Room features
  • All guest rooms at MGM Hôtels & Résidences – Hôtel Les Suites d’Alexane include perks, such as heated floors, as well as amenities, such as free WiFi and safes.
  • Extra conveniences in all rooms include:
    • Changing tables, baby monitors and highchairs
    • Bathrooms with showers and hairdryers
    • 50-cm flat-screen TVs with digital channels
    • Balconies, heated floors and baby baths

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free ski shuttle
  • Secured, covered parking on site (EUR 13 per night)
  • Limited on-site self parking

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:00 AM for a fee: EUR 22 for adults and EUR 12 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Arcade/game room
  • Baby bath
  • Baby monitor
  • Changing table
  • Children's pool
  • High chair
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting rooms

Outdoors

  • Pool loungers

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 50-cm flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Heated floor
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed during May, October and November.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 100 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
1 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 500 per stay
  • A tax is imposed by the city: EUR 2.60 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: from approximately EUR 22 for adults and from EUR 12 for children
  • Covered self-parking fee: EUR 13 per night
  • Pet fee: EUR 100 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Pool access available from 10 AM to 8 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property class

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Frequently asked questions

Does MGM Hôtels & Résidences – Hôtel Les Suites d’Alexane have a pool?

Yes, this property has an indoor pool and a children's pool. Pool access is from 10 AM to 8 PM.

Is MGM Hôtels & Résidences – Hôtel Les Suites d’Alexane pet-friendly?

Yes, this property allows pets (limit 1 total). There's a fee of EUR 100 per pet, per week. Service animals are exempt from fees.

How much is parking at MGM Hôtels & Résidences – Hôtel Les Suites d’Alexane?

Self-parking is available for EUR 13 per night.

What time is check-in at MGM Hôtels & Résidences – Hôtel Les Suites d’Alexane?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at MGM Hôtels & Résidences – Hôtel Les Suites d’Alexane?

Checkout is at 11:00 AM.

Where is MGM Hôtels & Résidences – Hôtel Les Suites d’Alexane located?

Located near the slopes, this Samoëns hotel is situated in the city centre and is within a 15-minute walk of Jaysinia Alpine Botanical Gardens, Samoens Ski Resort and Grand Massif Express Gondola. Morillon Ski Resort and Base de Loisir des Lacs Aux Dames are also within 2 miles (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

MGM Hôtels & Résidences – Hôtel Les Suites d’Alexane Reviews

9.6

Exceptional

9.6

Cleanliness

9.4

Location

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 119 out of 152 reviews
Rating 8 - Good. 28 out of 152 reviews
Rating 6 - Okay. 3 out of 152 reviews
Rating 4 - Poor. 2 out of 152 reviews
Rating 2 - Terrible. 0 out of 152 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Good quality accomodation. Large reception area
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely spa. Well equipped kitchen. Very helpful reception and bar staff (shout out to Hugo!). Good location near town. Very spacious suite.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, handy shuttle to Grand Mastiff. Sauna and hot tub was amazing after a day on the slopes. Don’t expect snow in the village in March. But good snow after 1500m
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel. Great facilities, great location and in a beautiful village with easy access to the Gondola.
Stayed 6 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property with a warm and welcoming staff. Pool and fitness facilities are amazing.
Stayed 4 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property with beautiful rooms and spa facilities. Loved that you could order fresh bread from the local bakery for breakfast to collect at reception. Staff also very friendly and helpful.
Stayed 3 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The property, staff and location were all fantastic. The property is by far in a way the best in the area. The lobby, spa and dining options in the property were all 10/10. I stayed in the apartments - I had a two bed and it was super spacious, modern, clean and had everything you could need! Super impressed and will definitely be back!
Stayed 7 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just loved this hotel. The interior styling and decor was stunning. Everything was such high quality but at a fair price. The staff were incredibly helpful and supportive. We are getting married in Samoens next year and have recommended Hotel Alexane as a place to stay for our family and guests.
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stunning gem of a hotel

Absolutely stunning hotel, with exceptional service from start to finish. The attention to detail was spot on, and they even realised it was my birthday during the stay and left a birthday message and small selection of local produce in the room which was a lovely touch and surprise. Thank you so much for a brilliant few nights.
Stayed 4 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room. Friendly staff. Facilities. Breakfast expensive and you could offer an option of discounted breakfast if booked at time of hotel room booking. Bar could stay open later as 10pm closure is very early
Stayed 4 nights in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a great stay overall. The room was very clean and the housekeeping service was excellent. The staff were also extremely kind, professional, and respectful. They helped me a lot with booking several restaurants and were always supportive and efficient, which I really appreciated. The balcony was lovely with a great atmosphere, although I couldn’t really use it much due to the very cold weather during my stay. The only disappointing part of the experience was the breakfast. Honestly, it was the weakest point and I strongly hope it will be improved. I’m planning to come back again (more than once), and breakfast is an important part of the day—especially before skiing. The options were very limited, mostly boiled eggs and scrambled eggs, and there wasn’t much variety or a proper breakfast selection. It would make a big difference to have more fresh choices and ideally a chef station or better hot options, especially for a high-quality property like this. Thank you again to the team for the great service.
Stayed 5 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Downgraded on our 2nd visit

This was our second time visiting as we had found it a good all rounder 2 months earlier. We booked a deluxe double again which had a small living area as per the hotels.com photo. This time we were put in a much smaller room with no living area however our friends, whose room I had booked at the same time (a deluxe double) were given an upgrade of a family suite! They had been given, at no extra cost, 2 bedrooms, living room, dining room and a kitchen with a super large balcony whilst we were in a very small albeit cosy ‘deluxe’ double. We had a totally different experience which I found extremely unfair considering I had made the booking, had visited before and had paid exactly the same room rate. The hotel itself is lovely, the staff are friendly, it never seems busy other than the pool area on a sunny day so would I recommend it, yes, but I did find it extremely unfair that we had a much smaller, very dark room this time. I did visit reception who said they were fully booked and there was nothing they could do, they did eventually accept that as I was staying for 4 nights, if I wanted to I could hand my keys back at 10am the next day and come back at 4pm to be moved to the deluxe room with the living area (as per the photo) but we just wanted to unpack & relax after a 2 day journey from the UK.
Stayed 4 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel, would highly recommend. Can’t fault the amenities (beautiful spa, well planned ski locker room, lots of lounge/sofa space in the reception area, big room sizes with comfortable beds and lots of storage space). We didn’t have a chance to use the games room or the cinema room but hopefully we will next time! The hotel is conveniently located just a few mins walk from the village square therefore many restaurants are nearby. There is a shuttle stop across the road, scheduled every 15 mins, that will take you to the Grand Massif gondola within mins. The hotel also operates its own shuttle free of charge Sunday- Fridays at peak times. If you do happen to miss the shuttle service, the gondola is only a 10 mins walk. The hotel is clean and the staff are friendly and happy to help with any qs - they were also happy to accommodate our early check in and late check out requests. The only fault we had during our stay was that the reception is unmanned at night and the doors are locked. We had an early flight and so were unable to check out and return our key at 4am - the number for the night manager went unanswered too. We had friends checking out later than us so we were able to leave our key with them, but unsure what we would have done otherwise (and also unsure how we would have settled our breakfast charge and city tax). The self service buffet breakfast is also a little steep at €21pp for the options (mostly continental) menu. €15 would be a more suitable price.
Stayed 3 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous

Absolutely fantastic hotel. The staff on reception are amazing. Always happy to help. We were a group of three friends and had a large suite, which was fantastic. The attention to detain is just brilliant. Our room had a big double bedroom with en-suite. There was then and lounge area with dinning table and kitchen, as well as a second bathroom and toilet. Stairs took you up to an open planned upstairs bedroom with four single beds. The kitchen was really well equipped. It had absolutely everything you needed. They even had a little welcome box of cleaning bits, including dishwasher tablets and rinse aid. You can preorder bread and pasties for the following morning from reception the night before, and then you don’t have to go out first thing. Just brilliant. The room had everything you could possibly want and more, including slippers and dressing gowns. The spa is as amazing as it looks in the pictures, although I think the hot tub could do with being a little warmer, but a really great space. The whole hotel is really well decorated/designed and feels warm and cosy from the moment you arrive. Everything is spotlessly clean. I had read that the rooms are not serviced, but this was not the case, and we were offered free daily service at check in. Overall, a perfect ski hotel and I would happily recommend to anyone.
Stayed 5 nights in Jan 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay for a few days, pools and spa very good. Rooms nice.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent but staff on reception could be a bit friendlier
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel only minus was that people did not respect the age in the spa so small children was running around playing inside the spa several days. At the end of our stay they put up a sign and that helped.
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 6 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel and spa facilities. Beautiful setting. Lovely large village in the alps.
Stayed 9 nights in Jul 2025
Verified review

10/10 Excellent

Very nice
Stayed 4 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An amazing hotel with excellent staff. Will visit again for sure. Thank you for making our holiday so memorable.
Stayed 6 nights in Dec 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place, please don’t go as we want availability to come back again lots lol!
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel manager absolutely superb, went above and beyond when we had to arrange something urgently.
Stayed 4 nights in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best place to stay in your ski vacation at Samoens

The best place for a dreamy ski vacation. Everything was at the finest level and the stuff was helpful and taking care of everything we asked
Stayed 4 nights in Jan 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, well looked after.

Stayed here for a short 4 day ski break. Lovely hotel, really nice, plush spacious rooms. We had a family suite, 2 double bedrooms, so perfect for 2 adults and two teenage girls. The hotel minibus service to the lift was great as was the good size ski locker that each room has. Staff very friendly and attentive.
Stayed 4 nights in Apr 2023