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"Staff"

"The staff was amazing, once I checked in the young lady welcomed me and gave me great recommendations of what to go see during my stay. She was exceptional, extremely courteous and very Friendly. The room was always spotless when I asked for it to be cleaned. Food was great, one of the best hotels I have ever stayed at and I know they’d be my first choice when I go back for an other trip. I highly recommend anyone traveling to stay here many towns they can explore all around and fairly close in proximity to everything if you’d want to sight see. "

"A fun time with a great staff. They went above and beyond for Halloween. It’s a grand big space with big comfortable public spaces and a nice room with a balcony. "

"The room was spotless and the stuffs are friendly "

"Lovely stay and hope to return"

"Visually beautiful hotel with gorgeous gardens . On Sunday morning there was very good live music outside. Staff were all very friendly and helpful . Our room was stylish with very comfy beds and large modern bathroom. Only a few hangers in wardrobe but was no problem to ask for more . Would have appreciated better tea and coffee making facilities as there was just a pod machine to make espresso . I needed an iron and staff were very helpful, bringing it to our room . The breakfast was buffet style with the option of ordering hot food or yoghurt and fruit . I was reluctant to eat from the buffet as the food wasn’t covered and there were flies around . I ordered poached eggs on the first day but they were very undercooked, omelette second day, again undercooked . I found my best option to be yoghurt and fruits - toast and preserve . Tea and coffee were both good at breakfast too . I ended up enjoying this more than a cooked breakfast. Again staff really lovely . Hotel was undergoing some building work during our stay but that was no problem. "

"clean room staff was wonderful and so helpful "

"Top notch accommodations! "

"We found ourselves in Vic late at night after a rental car break down and had to find last-minute accommodations. Up Rooms Vic saved our day! The late-night hotel staff was AMAZINGLY HELPFUL -- I wish I had gotten her name. The room was lovely, breakfast was nice, the surrounding area was very walkable/runnable, and we were minutes from the train station the next morning."