Lobby

Reviews of Quality Inn & Suites

2.5 out of 5
Quality Inn & Suites
825 Klumac Road, Salisbury, NC

Reviews

8.2

Very good

Rating 10 - Excellent. 200 out of 462 reviews" "
Rating 8 - Good. 167 out of 462 reviews" "
Rating 6 - Okay. 42 out of 462 reviews" "
Rating 4 - Poor. 26 out of 462 reviews" "
Rating 2 - Terrible. 27 out of 462 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean stay
Stayed 2 nights in May 2024

8/10 Good

Patricia Helmick

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking lot needs attention (pot holes).
Stayed 3 nights in May 2024

10/10 Excellent

ShelbyLynn

Liked: Cleanliness, staff & service, property conditions & facilities
I read dozens of reviews of other hotels prior to picking this one and wasn't disappointed. The staff were friendly, the beds were very comfy, water in the shower stayed hot, and the A/C kept the room very cool.
Stayed 2 nights in May 2024

10/10 Excellent

Laurie

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Good 3 star property
Stayed 1 night in May 2024

8/10 Good

Joycelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in May 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Viviana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay, glad breakfast was included in the stay.
Stayed 1 night in Apr 2024

10/10 Excellent

AK

Business traveller
ok for random stay
Stayed 1 night in Mar 2024

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every time we stay the staff is so nice and friendly. The services is quick and they all put up with my endless question.
Stayed 1 night in Apr 2024

8/10 Good

Manuel

Liked: Cleanliness, property conditions & facilities
Property served its purpose as a clean place to stay for the weekend. Nothing exceptional but i would stay again if needed
Stayed 2 nights in Mar 2024

8/10 Good

David

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall pretty nice. Staff were friendly and place was pretty clean. Breakfast wasn’t that good tho
Stayed 2 nights in Mar 2024

10/10 Excellent

Jonnin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very nice, the room was clean and the beds were very comfortable! Great stay!!
Stayed 1 night in Mar 2024

8/10 Good

Jamaal

Stayed 4 nights in Feb 2024

8/10 Good

Sarah

Stayed 1 night in Feb 2024

10/10 Excellent

Keith

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Taylor

Stayed 1 night in Feb 2024

2/10 Terrible

Shane

Disliked: Staff & service
Much improvement needed.
Found out that I needed a two hundred dollar cash deposit after the hotel was booked. Slept in the car instead. Now I have to try to get a refund through Expedia.
Stayed 1 night in Feb 2024

2/10 Terrible

Suzanne

Stayed 1 night in Feb 2024

8/10 Good

Orest

Stayed 1 night in Jan 2024

10/10 Excellent

Terry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic Place to stay, you get your money worth…
Stayed 1 night in Jan 2024

10/10 Excellent

Terry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great place to stay. Very clean… The staff goes out of their way to assist. Breakfast is always good, I just love the Belgium waffles. Coffee is free 24/7. For the money, it’s the place to stay…. Thanks Taylor
Stayed 2 nights in Jan 2024

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
Updated. Wonderful sheets! Clean. Room was perfectly laid out. Only complaint was shower head was way too low.
Stayed 1 night in Jan 2024

10/10 Excellent

Heidi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great experience checking in. Clean room. So far so good!
Stayed 1 night in Jan 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value!
Very pleasantly surprised and satisfied by the value of this hotel: clean, quiet, updated, and comfortable, all at a very good price. Additionally, it’s close by both restaurants and the freeway. I’ll be back on my frequent trips through NC.
Stayed 1 night in Jan 2024

2/10 Terrible

Mario F

Disliked: Cleanliness, staff & service, property conditions & facilities
I stay here before and call me because they have issues with me having my 4 little kids was very rude and unprofessional and will not recommend it to anyone that is traveling with family or no one ! Poor quality rooms
Stayed 2 nights in Jan 2024

8/10 Good

Celinda

Stayed 1 night in Jan 2024

10/10 Excellent

Terry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay as usual. Excellent service here from A to Z.
Stayed 1 night in Jan 2024

10/10 Excellent

Hooper

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Jon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Receptionist
Receptionist was great, friendly and fast with my reservation
Stayed 1 night in Dec 2023

6/10 Okay

Kimberly

Kim
Overall, the stay was average. The person behind the counter could have been more friendly with my check-in. The room was clean, beds comfortable and the price was reasonable.
Stayed 1 night in Dec 2023

2/10 Terrible

Michael

Stayed 1 night in Dec 2023

6/10 Okay

Jesus

Liked: Staff & service
Stayed 2 nights in Dec 2023

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Israel

Stayed 1 night in Dec 2023

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Unable to recommend
I have to stay with my family for 5 nights due to a home renovation . I am a local resident, and unfortunately I can’t recommend this hotel. The Rooms have a mold smell and bathrooms are very dusty. Carpet need to be clean the mattress covered were stained and the windows were very dusty. Garbage containers are pretty old and dirty, it can really improve. And every night at the lobby it was always someone smoking weed. The smell was terrible, I felt I was in a subway in New York. Unfortunately I cannot recommend this hotel.
Stayed 5 nights in Dec 2023

6/10 Okay

David

Liked: Cleanliness

6/10 Okay

Michael

Liked: Cleanliness, property conditions & facilities
There was no one at the front desk for 6-8 minutes when I arrived.
Stayed 1 night in Nov 2023

8/10 Good

Leslie A

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room and very comfortable. I stay here when I come Salisbury and have never been dissatisfied.
Stayed 2 nights in Nov 2023

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good hotel with fair pricing!
Stayed 2 nights in Nov 2023

10/10 Excellent

Kelsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel
Very clean hotel, welcoming and helpful staff! We had a quick one night stay but we would definitely stay here again. The linens were all clean and stain free, no bugs, no odors, the fridge was older and worn but it worked. The ac/heat worked well. We didn’t have breakfast but noticed that they had a waffle maker and eggs/meat.
Stayed 1 night in Nov 2023

2/10 Terrible

Dunia

Stayed 1 night in Nov 2023

10/10 Excellent

Suzanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

6/10 Okay

Shannele

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Nov 2023

10/10 Excellent

Gisele

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023

6/10 Okay

Verified traveller

Disliked: Staff & service
Stayed 1 night in Nov 2023

10/10 Excellent

Hannah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Brian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just a really good place to stay!
Great stay especially when most of us were on the same floor!! clean throughout and good b-fast!
Stayed 3 nights in Oct 2023