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Reviews of Good Nite Inn Salinas

2.5 out of 5
Good Nite Inn Salinas
545 Work St, Salinas, CA

Reviews

7.0

Good

Rating 10 - Excellent. 230 out of 1012 reviews" "
Rating 8 - Good. 309 out of 1012 reviews" "
Rating 6 - Okay. 238 out of 1012 reviews" "
Rating 4 - Poor. 137 out of 1012 reviews" "
Rating 2 - Terrible. 98 out of 1012 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

Reviews

6/10 Okay

Paul

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another rip off
Don't go by the pictures. Room was not very clean and bedding was gross. I should have spent 20.00 more next door at the Hampton . Still have not gotten my 25.00 deposit credited back to my card. I will not use hotels.com if this deposit practice continues. It is a scam by the hotels to bilk you out of money.
Stayed 1 night in Nov 2020

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020
Response from Business Manager on 12 Nov 2020
Hello Karen, Thank you for rating your stay with us. We lookforward to seeing you again soon. Sincerely, MeAnna Jenkins

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
"Non-smoking"?
I want to start by saying that the reservation process was convenient, and the check-in staff was very helpful and professional. However, despite the overall cleanliness of the room, the smell of cigarette smoke in my "non-smoking" room was a little overwhelming. I ended up going to a nearby market to buy air freshener, and even so, my clothes and bag smelled of cigarette smoke when I left in the morning.
Stayed 1 night in Oct 2020
Response from Business Manager on 29 Oct 2020
Dear Guest, We appreciate you taking the time to review your stay with us. Please allow me to apologize for any inconvenience you experienced due to the odor in the room. We hope you will allow us the opportunity in the future to provide you with an exceptional experience. Sincerely, MeAnna Jenkins -- Operations Manager

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place for a quick resting time Room was clean
Stayed 1 night in Dec 2019
Response from MeAnna Jenkins -- Business Manager. on 24 Oct 2020
Thank you for taking the time to rate us.

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2020
Response from Orlando on 17 Oct 2020
Thank you for taking the time to rate us. I would like to here more from you, feel free to reach out to the hotel directly. Take care.

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 2 nights in Oct 2020
Response from Business Manager on 13 Oct 2020
Thank you, for reviewing your stay with us. Best Regards, MeAnna Jenkins -- Business Manager.

10/10 Excellent

Verified traveller

Stayed 3 nights in Oct 2020
Response from Business Manager on 13 Oct 2020
Thank you for rating your stay with us. Best Regards, MeAnna Jenkins -- Business Manager

4/10 Poor

Ken, Paso Robles, Ca

Liked: Cleanliness, staff & service, property conditions & facilities
The place was fine except that my room was facing the street so it was quite noisy with the morning traffic.
Stayed 1 night in Sep 2020
Response from Business Manager on 28 Sept 2020
Hello Ken, thank you for rating your stay with us. We will be sure and try to get you a rear facing room moving forward. We hope to see you again soon. MeAnna Jenkins -- Business Manager

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2020
Response from Orlando on 25 Sept 2020
Thank you for taking the time to review our hotel. We appreciate all feed back. We look forward to serving you again when your in the Salinas area.

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020
Response from Diego Stegall on 17 Sept 2020
Julie, thank you very much for taking the time to post this review. We are glad to hear that even during these interesting times, our quality is still being maintained. We look forward to having you here again

6/10 Okay

John

Liked: Cleanliness, property conditions & facilities, room comfort
needing my morning tea
No coffee or tea in the room. That was our only disappointment.
Stayed 1 night in Sep 2020
Response from Diego Stegall on 17 Sept 2020
Dear John, we understand your disappointment with the lack of coffee or tea. We sincerely apologize for this inconvenience, however in order maintain a safe environment and prevent contagion, we are unable to provide such beverages until further notice. Sincerely- Management

2/10 Terrible

Veronica

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020
Response from Business Manager on 4 Sept 2020
Thank you for rating your stay with us.

10/10 Excellent

Steve

Stayed 1 night in Aug 2020
Response from Business Manager on 11 Sept 2020
Steve, thank you for rating your stay with us. We look forward to seeing you again soon. Sincerely, MeAnna Jenkins.

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Room was very clean Deluxe double is the best - you have a mini fridge in the room Staff is always helpful and nice
Stayed 7 nights in Aug 2020
Response from Diego Stegall on 30 Aug 2020
Thank you for positive review Diana, we are glad that our staff and room was pleasant for you. We look forward to having you back soon!

6/10 Okay

Annie, California, CA

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
When checking in the lady was very helpful and understanding with all my questions. Once we got into our room, we realized that house keeping only cleans the visible areas of the room. We had 1 roll of paper for 4 people.
Stayed 2 nights in Aug 2020
Response from Diego Stegall on 26 Aug 2020
We are glad that our staff member was helpful upon checking in, we do however apologize for not meeting your standards with the room cleanliness. I will personally be addressing this issue. If you are ever in need of additional room supplies, we have extra items available at the front desk. We hope you stay with us again soon and wish to make a greater impression on you the next time around. Thank you

10/10 Excellent

Virgilio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020
Response from Diego Stegall on 23 Aug 2020
Thank you for the amazing review Virgilio! We appreciate you taking the time to post this and look forward to having you back soon

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
house keeping servise is perfect.... rooms are clean and good staff
Stayed 1 night in Aug 2020
Response from Diego Stegall on 22 Aug 2020
Thank you sincerely for the review. We are taking extra steps to insure our rooms are clean due to the current situation and are happy to hear that our work is making a difference

4/10 Poor

Verified traveller

Stayed 1 night in Aug 2020
Response from Diego Stegall on 22 Aug 2020
We take all reviews seriously and apologize for not being able to meet your standards. We appreciate any helpful feedback that may help us better serve our guests as well. We hope you would like to give us another chance, we hope to exceed your expectations this time around

4/10 Poor

Lschonn, Camarillo

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The room is clean but the problem was when my sister went into the shower there was no bath mat and she slid and fall and hit the right side of her rib cage and right shoulder. I booked 2 rooms with 2 beds on each room so I went to checked the other room to see if the bathroom has no bath mat and this other room has bath mat so I wonder why they didn't put a bath mat on our room. I called the manager Diego and told him about the situation that my sister was hurt because she slid in the bath tub while she was showering because it was slippery. He was apologetic and only asked me if I could fill up an incident report and I did. The other thing is there was not enough towels for the 2 rooms each of the room has only two towels and we had to call them to bring up a towel. I hope that they check the room before they let the customers get in the room to make sure everything is complete.
Stayed 1 night in Aug 2020
Response from Business Manager on 30 Aug 2020
Dear Lschonn, please allow me to apologies for your experience. We strive to take every safety measure to prevent any incidents. Sincerely, MeAnna Jenkins.

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020
Response from Diego on 17 Aug 2020
Thank you for the good review Kimberly. We appreciate you taking the time to post this, and look forward to having you again

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020
Response from Diego on 17 Aug 2020
Thank you for the review Denise! We appreciate the feedback and look forward to having you again

8/10 Good

N Rhodes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020
Response from Diego on 14 Aug 2020
Thank you for the splendid review, we appreciate you taking the time to post this, and look forward to you staying with us again

10/10 Excellent

Rafael

Stayed 1 night in Aug 2020
Response from Diego Stegall on 22 Aug 2020
Thank you for the excellent review Rafael, we do our best to keep our guests and our rooms clean. We appreciate the feed back and look forward to having you again

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2020
Response from Business Manager on 3 Aug 2020
Thank you for rating your stay with us. Sincerely, MeAnna Jenkins.

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a nice place to stay, while there is not much around the area is close to the freeway and the staff is nice
Stayed 2 nights in Jul 2020
Response from Operations Manager on 29 July 2020
Dear Guest, thank you for rating your stay with us. Sincerely, MeAnna Jenkins -- Operations Manager.

10/10 Excellent

Ma de lourdes

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020
Response from Operations Manager on 25 July 2020
Dear Ma De Lourdes, thank you for taking the time to rate your stay with us. We look forward to seeing you again soon. MeAnna Jenkins -- Operations Manager

2/10 Terrible

Jason

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad worse and bad!
The place is in a lousy location right on the Highway it’s ratchet old ass stink carpeting cigarette burns nasty bed coverings linens the staff was adequate but I’ll never stayed here
Stayed 1 night in Jul 2020
Response from Operations Manager on 25 July 2020
Dear Jason, Please allow me to apologize for failing to meet your expectations. Your feedback is important to us and will be used to increase the quality of our product. Sincerely, MeAnna Jenkins -- Operations Manager

10/10 Excellent

Maria G

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020
Response from Operations Manager on 25 July 2020
Maria, thank you for rating your stay with us. Sincerely, MeAnna Jenkins -- Operations Manager

6/10 Okay

Alexandra

Travelled with family
The room was clean.
Stayed 2 nights in Jul 2020
Response from Operations Manager on 25 July 2020
Alexandra, thank you for taking the time to rate your stay with us. We hope to see you again soon. Sincerely, MeAnna Jenkins -- Operations Manager

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was clean but shower needs updating. Check in was fast and easy.
Stayed 1 night in Jul 2020
Response from Operations Manager on 25 July 2020
Dear Guest, thank you for rating your stay with us. We hope to see you again soon. Sincerely MeAnna Jenkins --Operations Manager.

6/10 Okay

Azia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020
Response from Operations Manager on 20 July 2020
Dear Azia, Thank you for taking the time to rate your stay with us. Sincerely, MeAnna Jenkins -- Operations Manager.

4/10 Poor

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
the beds was not comfortable.the service n room was great
Stayed 1 night in Jul 2020
Response from Operations Manager on 20 July 2020
Dear Guest, please allow me to apologize for the discomfort of your bed. Sincerely, MeAnna Jenkins --Operations Manager.

2/10 Terrible

Ricardo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
They ended up charging me twice for the room I already paid for and the tv didn’t work and there where no towels
Stayed 1 night in Jul 2020
Response from FRONT DESK Isabel on 14 July 2020
Ricardo, please accept my apologies for the missunderstanding between you and our employee. I did refund you the payment that was mistakenly taken. For the room issues, you can always call the front desk for assisting you with towels, remotes, ect. Hope we can still be your place to go when visiting the area.

10/10 Excellent

Ma de lourdes

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2020
Response from Brandy on 12 July 2020
Thank you Ma De Lourdes, we are glad that you enjoyed our newly remodeled rooms.

6/10 Okay

Richard

Stayed 1 night in Jul 2020
Response from Operations Manager on 20 July 2020
Dear Richard, Thank you for rating your stay with us. Sincerely, MeAnna Jenkins -- Operations Manager.

2/10 Terrible

Jocy

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
You could hear everything from the room next door! This was my first and last stay there. I had to experience loud next door neighbors who were pot heads. To add, someone had broken into their room and stole some of their items when they were gone. They came back started arguing with eachother about how they knew someone would come back and steal something. The cops eventually came, some guests left due to the whole ruckus and I ended up with no sleep!
Stayed 2 nights in Jul 2020
Response from Brandy on 12 July 2020
Hello Jocy, I am sorry that another guest keep you up. We have security and 24 hour reception. Please notify the front desk, so that we could have resolved your noisy neighbor before you were kept up all night.

6/10 Okay

michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
real nice except for traffic noise on the city street side.
Stayed 1 night in Jul 2020
Response from Brandy on 12 July 2020
Hello Michael, We are in the middle of a remodel and hope that this will help with the traffic noise.

8/10 Good

Andrew

Liked: Staff & service, property conditions & facilities, room comfort
It’s was comfortable and easy to find rooms
Stayed 6 nights in Jun 2020
Response from Brandy on 12 July 2020
Hello Andrew, Thank you for taking the time to review our hotel.

10/10 Excellent

Ma de Lourdes

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020
Response from Operations Manager on 4 July 2020
Hello Ma De Lourdes, We appreciate your ratings. Thank you for being a returning guest. See you soon, MeAnna Jenkins -- Operations Manager.

8/10 Good

Juan

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Good hotel
My stay was not bad other than the toilet did not flush good because it was a low flow toilet. Also one of the sheets that was on the bed had a big stain on it but it was corrected bu the helpful staff
Stayed 1 night in Jun 2020
Response from Operations Manager on 4 July 2020
Dear Juan, thank you so much for reviewing your stay with us and allowing us to correct our error with the sheets replacement. We hope to see you again soon. Sincerely, MeAnna Jenkins -- Operations Manager.

10/10 Excellent

Ma de ourdes

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020
Response from Operations Manager on 4 July 2020
Hello Ma De Ourdes, Thank you for rating your stay with us. We look forward to seeing you again soon. Sincerely, MeAnna Jenkins -- Operations Manager.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2020
Response from Operations Manager on 4 July 2020
Thank you for rating your stay with us. Please allow us to apologize for not meeting your expectations. Sincerely, MeAnna Jenkins -- Operations Manager.

2/10 Terrible

Adel, Monterey-Salinas, CALIFORNIA

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Old building, amenities and furniture. Very limited parking spaces; you can hardly find a spot. Pictures are deceptive. Reality is not as bright as reflected on images. The staff are friendly and efficient, though, but it is the property that matters more which is not encouraging to stay in again even for lower rates.
Stayed 1 night in Jun 2020
Response from Operations Manager on 27 June 2020
Dear Adel, please allow me to apologize for not meeting your expectations during your visit, we are currently under renovation to improve our product. Again I apologize for your experience. Sincerely, MeAnna Jenkins -- Operations Manager.

10/10 Excellent

JOE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Expirence was great extremely recommended for a stay
Stayed 1 night in Jun 2020
Response from Operations Manager on 27 June 2020
Dear Joe, Thank you for taking the time to review your stay with us. We look forward to seeing you again soon! Sincerely, MeAnna Jenkins -- Operations Manager.

2/10 Terrible

Hector

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020
Response from Operations Manager on 27 June 2020
Thank you for rating your stay with us, we apologize for not meeting your expectations. Sincerely, MeAnna Jenkins -- Operations Manager

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
In a bad area not very safe. Should have stayed at Hamton Inn next door. Lot nicer and cleaner and secure.
Stayed 1 night in Jun 2020
Response from Operations Manager on 27 June 2020
Your feedback is valuable to us, thank you for sharing. Sincerely, MeAnna Jenkins -- Operations Manager.

6/10 Okay

Verified traveller

Stayed 1 night in Jun 2020
Response from Operations Manager on 27 June 2020
Thank you for rating your stay with us. Sincerely, MeAnna Jenkins -- Operations Manager.

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Mar 2020
Response from Operations Manager on 3 June 2020
Thank you for rating your stay with us. Sincerely, MeAnna Jenkins. Operations Manager.

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2020
Response from Operations Manager on 3 June 2020
Dear George, Thank you for taking the time to rate your stay with us. See you soon, MeAnna Jenkins -- Operations Manager.

4/10 Poor

John

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Slide on past...
The two good things I can say is there's a Starbucks in the same lot and the lady who checked me in. She was super friendly and very personable. Other than that, it was not good. It wasn't super clean, not comfortable, in a rough neighborhood, and the room amenities were non existent. I felt uncomfortable with the area and the people who were around but not seemingly staying at the hotel. Would not recommend.
Stayed 1 night in May 2020
Response from Operations Manager on 3 June 2020
Dear John, Your feedback is very important to us and we assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. Sincerely MeAnna Jenkins Operations Manager