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Reviews of ibis budget Manchester Salford Quays

2.5 out of 5
ibis budget Manchester Salford Quays
19 Trafford Road, Salford, England

Reviews

7.6

Good

Rating 10 - Excellent. 323 out of 1001 reviews" "
Rating 8 - Good. 357 out of 1001 reviews" "
Rating 6 - Okay. 158 out of 1001 reviews" "
Rating 4 - Poor. 84 out of 1001 reviews" "
Rating 2 - Terrible. 79 out of 1001 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Zoe

Travelled with family
Liked: Cleanliness, staff & service
We stayed here for a football match, the hotel is perfect location for this, the tram makes it easy to travel around. We had to ask reception for extra pillows, also make sure you take your own kettle. Down side only two plugs. Great price for 3 adults needing a room.
Stayed 2 nights in Apr 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

4/10 Poor

Aimal

Rooms are absolutely small
Stayed 2 nights in Apr 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Richard

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Only complaint was pillows too hard , other than that ….very good value
Stayed 1 night in Apr 2024

2/10 Terrible

Jacob

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Small dingy rooms, have to pay for the car park, overall terrible place to stay DO NOT BOOK HERE!!
Stayed 1 night in Mar 2024

2/10 Terrible

Tony

Disliked: Cleanliness, staff & service, property conditions & facilities
Not good
Stayed 1 night in Feb 2024

4/10 Poor

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Didn’t make me aware before hand that the car park was an extra charge and I had a tram line a few meters from my window which woke me up very early at regular intervals. Without the tram the experience would have been greatly improved
Stayed 1 night in Mar 2024

2/10 Terrible

Ayham, Hove

Travelled with family
Disliked: Cleanliness
Stayed 1 night in Mar 2024

10/10 Excellent

Michael

Stayed 1 night in Mar 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service
Very clean, reasonable price just wanted somewhere for overnight stay. Didn’t like washbasin open to the room it was ok this time as was alone but sometimes share with a friend and lack of privacy would be an issue.
Stayed 1 night in Mar 2024
Response from Marcell Varga on 26 Mar 2024
Dear Susan,Thank you for sharing your feedback with us. We're glad to hear that you found our hotel clean and reasonably priced for your overnight stay.We understand your concern regarding the washbasin being open to the room, and we apologize for any inconvenience this may have caused. Your feedback is important to us, and we will take it into consideration as we strive to improve our facilities and accommodate the needs of all our guests.We appreciate your understanding and hope that despite this issue, you were able to enjoy your stay with us. Should you choose to stay with us again in the future, please don't hesitate to let us know of any preferences or concerns, and we will do our best to accommodate them.Thank you for choosing to stay with us, and we look forward to welcoming you back for another comfortable stay.Warm regards,Marcell VargaHotel Manager

8/10 Good

Terence

Liked: Cleanliness, staff & service, property conditions & facilities
Good for the price
Stayed 1 night in Mar 2024
Response from Marcell Varga on 26 Mar 2024
Dear Terence,Thank you for your feedback. We're glad to hear that you found our hotel to be good value for the price.Your satisfaction is important to us, and we appreciate your recognition of our efforts to provide affordable accommodations.Should you have any further feedback or if there's anything specific we can do to enhance your experience in the future, please don't hesitate to let us know.Thank you for choosing to stay with us, and we hope to welcome you back again soon.Warm regards,Marcell VargaHotel Manager

4/10 Poor

Juliet

Liked: Staff & service
Disliked: Property conditions & facilities
The location is great, staff are great but the beds are rock hard. Hard to get a good night sleep cause it’s like sleeping on a plunk.
Stayed 3 nights in Mar 2024
Response from Marcell Varga on 26 Mar 2024
Dear Juliet,Thank you for taking the time to share your feedback with us. We're pleased to hear that you found our location convenient and that you had positive interactions with our staff.However, we apologize for any inconvenience caused by the comfort of the beds. Your feedback is valuable to us, and we will certainly look into ways to improve the comfort of our bedding to ensure a better night's sleep for our guests.Your comfort and satisfaction are important to us, and we appreciate you bringing this matter to our attention. Should you choose to stay with us again in the future, please don't hesitate to let us know of any specific preferences or concerns, and we will do our best to accommodate them.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for a more comfortable stay.Warm regards,Marcell VargaHotel Manager

2/10 Terrible

Aoife

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

John

Business traveller, Travelled with partner
Liked: Amenities, property conditions & facilities
Excellent value for money
Stayed 2 nights in Feb 2024

10/10 Excellent

Elisabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

gary

Liked: Cleanliness, staff & service, property conditions & facilities
ideal budget hotel close to the city centre and tram stations.
Stayed 1 night in Dec 2023

10/10 Excellent

Issam

Liked: Cleanliness, staff & service, property conditions & facilities
Stuff are very polite
Stayed 1 night in Feb 2024

2/10 Terrible

Sandra

Disliked: Staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

Steve

Stayed 1 night in Jan 2024

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were super friendly and helpful
Stayed 1 night in Dec 2023

8/10 Good

KP

Stayed 1 night in Jan 2024

6/10 Okay

Amanda Dune

Stayed 1 night in Jan 2024

10/10 Excellent

De Pope

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is good, they could do better by providing kettle, tea and coffee in rooms, also improve their beds.
Stayed 2 nights in Jan 2024

10/10 Excellent

Abdihakim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

Hyun Suk

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jan 2024

8/10 Good

lakhbir

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for the price i paid
It an OK hotel.for the price i paid, used to have free parking. Now paid parking at £10 for the night(24hrs).
Stayed 1 night in Jan 2024

6/10 Okay

Dave

Travelled with group
Liked: Staff & service, property conditions & facilities
Cold room
Room was ok window seal was broken gap in window so room was a little cold. Other than that was ok
Stayed 1 night in Jan 2024

4/10 Poor

Grace

Stayed 1 night in Jan 2024

4/10 Poor

Patience

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor Housekeeping
Room was not cleaned 2 days in row. Sheets were not changed until I complained
Stayed 4 nights in Dec 2023

8/10 Good

Oonagh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money lovely staff only down side was the bed squeaked when you moved
Stayed 2 nights in Jan 2024

10/10 Excellent

S

Stayed 1 night in Jan 2024

8/10 Good

paul

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

4/10 Poor

Jack

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, room comfort
Custody cell with a bed
It literally is a custody cell with a bed. Toilet and shower is like prison. It’s a bed for the night but it’s beyond basic.
Stayed 1 night in Dec 2023

10/10 Excellent

Paul

Stayed 1 night in Dec 2023

6/10 Okay

Luc

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Edgar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not like the fact that the breakfast I payed for was so light not eggs or other souces of proteins. Also the checking in until 3pm is ridiculous considering the checkout is required at 12 am and adding insult to injury asking for a 10 pound fee for accessing your room at 1.
Stayed 2 nights in Dec 2023

10/10 Excellent

Chima

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

6/10 Okay

Graham

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Dirty

4/10 Poor

John

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Won't be back
Not value for money at all. Stay somewhere else
Stayed 1 night in Dec 2023

10/10 Excellent

Loyd

Liked: Amenities
Best were the bath towels Large, Soft and clean. Big plus was that Housekeeping cleaned room after 1300hrs so had time to start day in a relaxed manner
Stayed 9 nights in Dec 2023

10/10 Excellent

Mark

Stayed 1 night in Oct 2023

8/10 Good

Terry

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
She needs more training
The hotel was clean and tidy . Upon arriving i had a problem paid . As didnt know it was card only . And forgot my credit card . Team leader lady was very rude unhelpful and fobbed me off till i saw manager and sorred ot in 30 mins
Stayed 1 night in Dec 2023

10/10 Excellent

Paul

Stayed 1 night in Dec 2023

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, room comfort
Basic but fine
No amenities in room but a wider selection of things to buy in reception than most uk hotels. Basic breakfast but free. Location good for metro link.
Stayed 1 night in Dec 2023

2/10 Terrible

michael

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
worst hotel pound for pound ever stayed in!
This is the worst hotel i have ever stayed in for the money paid, it took over 40 mins to checkin
Stayed 1 night in Dec 2023

8/10 Good

i m

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

2/10 Terrible

Kate

Travelled with group
Disliked: Property conditions & facilities, room comfort
Disgusting
Arrival was fine. The beds were so uncomfortable, the window wouldn’t close so thank ful for the warm aircon! Me and my friends were getting dressed the next day with still 4 hours to go till check out and the reception had assigned 3 men access to our room. In which they’ve walked in while we were getting changed! This is disgusting and frankly very very dangerous. We are all a little traumatised and shocked that someone would re check people into our room when you can’t check in till 3 anyways? Also the price we were quoted was shocking for the worst nights sleep ever
Stayed 1 night in Dec 2023

10/10 Excellent

Caitlan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was perfectly functional! Clean and safe. Made great use of the space with the toilet, shower and bunkbed. Room had heating which warmed up quickly and several lighting options. TV didnt have many channels but wasnt a necessity. The bed was clean and warm. All in all i thoroughly enjoyed my stay and would reccomend an ibis budget in the future.
Stayed 1 night in Dec 2023

6/10 Okay

Gordon

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
You get what you pay for
The hotel is a budget one, the cost was low, but what you got was low too. No phone to receptions so no chance of a wake up call - quite important when you are getting up at 3am to catch a flight. Poor signage or prior advice as by the time you see the hotel you have passed the turning to get to the car park - which itself is signed as another hotel next to the one staying in. No tea/coffee or kettle. As I say cheap but very few amenities
Stayed 1 night in Nov 2023