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Reviews of Cook Street, 4 - On the shores of Salamander Bay

Cook Street, 4 - On the shores of Salamander Bay
Salamander Bay, NSW

Reviews

5.8
Rating 10 - Excellent. 3 out of 18 reviews" "
Rating 8 - Good. 4 out of 18 reviews" "
Rating 6 - Okay. 3 out of 18 reviews" "
Rating 4 - Poor. 4 out of 18 reviews" "
Rating 2 - Terrible. 4 out of 18 reviews" "

5.2/10

Cleanliness

Reviews

4/10 Poor

Mareate H.

Disliked: Cleanliness
The house was disgusting the smell of the house was like a dead person was in there!!
The house was disgusting like dead people lived there very dirty too, location perfect!!
Stayed 4 nights in Nov 2022
Response from VrboOwner on 28 July 2023
Hi Mareate, Thank you for providing your valuable feedback and we apologize for the inconvenience. We do encourage guests to reach out to us if a property is not cleaned to their satisfaction upon arrival. Rest assured that we will coordinate with the cleaning team to ensure this does not happen again. We hope to serve you better in the future.

6/10 Okay

Jessica B.

Liked: Cleanliness
Absolutely beautiful location
The house itself is an older house so it has a few things here and there that could be fixed to make an even better stay. It’s a perfect location To go with a family. I would definitely stay again
Stayed 2 nights in Sep 2022

8/10 Good

Callan M.

Amazing location!
Amazing water views, waking up to dolphins right on your back step and crabs in the traps. House and facilities needs a little tlc but the price was right. We will be back.
Stayed 3 nights in Jul 2022

8/10 Good

Kylie F.

Beautiful view
Lovely place for a weekend getaway
Stayed 2 nights in Mar 2022

8/10 Good

Verified traveller

Liked: Cleanliness
Location
Perfect location
Stayed 13 nights in Jan 2022

2/10 Terrible

Nesrine B.

Disliked: Cleanliness
House stunk like mould and dead people do not recommend discusting
house stunk like mould and dead people Management woudnt talk to me they got there customer service team to talk to me 5hrs trying to organise another property and they wanted me to pay They coudnt give me a house on water becoz apparently there was none. Never again with winning holidays.
Stayed 4 nights in Dec 2021

2/10 Terrible

Dianne C.

Disliked: Cleanliness
Very TIRED house - overall disappointing
We were a family of 7 that stayed in this property. Overall, the property was terribly maintained. From the moment you arrive in the driveway, garden is overgrown - weeds everywhere. Inside the house, mould all over every fan, house stank of damp and stale cigarettes. Flyscreens were broken - stumps of wood in the bathrooms to keep the windows locked, vertical blinds broken and missing. Beds in the bedrooms Very tired. I saw about 10 cockroaches over our weekend stay. Would highly advise against anyone booking this property to avoid disappointment. The property location itself was great - great views and a small park right next door. It is such a shame the property isn't being maintained and cleaned adequately.
Stayed 3 nights in Feb 2020
Response from VrboOwner on 28 July 2023
It is never good to receive feedback like this and we will be taking it all very seriously. These issues will definitely be dealt with and forwarded to our appropriate departments for immediate attention. Our sincere apologies for the inconvenience these issues may have caused.