Front of property

Reviews of Aparthotel Ponta Preta

3 out of 5
Aparthotel Ponta Preta
Zonta Tanquinho, Sal

Reviews

7.6

Good

Rating 10 - Excellent. 7 out of 36 reviews" "
Rating 8 - Good. 17 out of 36 reviews" "
Rating 6 - Okay. 9 out of 36 reviews" "
Rating 4 - Poor. 1 out of 36 reviews" "
Rating 2 - Terrible. 2 out of 36 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

Reviews

6/10 Okay

Andrew

Internet very bad.
Stayed 2 nights in Mar 2022
Response from Marketing and Sales on 19 Mar 2022
Hi Andrew, thank you for taking the time to review our services. We regret to learn about your Wi-Fi experience, and we will check what happened as this service is available throughout the property.

8/10 Good

Michael

Liked: Cleanliness, room comfort
Great Apartment Close to the Centre of Santa Maria
I had a lot of trouble finding Aparthotel Ponta Preta because it changed its name about 2 years ago to Aparthotel Nautilus! This needs to be changed on Hotels.com after confirming with the owners. My apartment was No. 5 at ground level, had its own private off street entrance and had an open plan living room with kitchen with fridge/freezer and TV, a bathroom with shower, bidet, hair dryer etc, and a bedroom with double and single bed, large wardrobes, a small key safe and AC. Situated about 10 minutes walk from the centre of Santa Maria and 2 minutes from the beach it was ideal for my stay. I didn't use the kitchen facilities as I preferred to eat out, however I probably would have if a kettle and toaster had been present. I ate breakfast at Columbus Beach Club, a short walk from my apartment and on the beach at a cost of 7 Euros. The reception office was situated on the corner of the building and open from 9am - 5pm. Staff were very helpful. I wanted a place with privacy and away from the big all inclusive hotels with families, kids etc., close to the centre of town and the beach, and the Nautilus was ideal. I would recommend it.
Club Nautilus
Aparthotel Nautilus
Entrance to No.5
Living/Kitchen
Stayed 12 nights in Jan 2022
Response from Marketing and Sales on 1 Feb 2022
Hi Michael, thank you for the time taken to review our hotel. Indeed Aparthotel Ponta Preta was refurbished and rebranded to Nautilus Aparthotel a couple of years ago. We are happy to learn that our services met your expectations and delighted by the recommendation. We hope to have the opportunity to host you again in the future.

6/10 Okay

Clint

Travelled with family
Stayed 4 nights in Mar 2020

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cosy apartment in a very good location
The property is in a great location, with shops, restaurants and the beach all within a 15 minute walk. It’s not located somewhere too busy like a main road which is really nice. The apartment that I stayed in was very cosy and clean, with a well equipped kitchenette although there was no washing up liquid to clean the dishes. The staff are very helpful and welcoming, but the published opening office hours online (8.30am to 6pm) don’t quite match the actual office hours. The reception was closed when I arrived on Sunday afternoon, but thankfully I was still able to check in and receive my key. I didn’t need to use WiFi or air conditioning during my stay so I can’t comment on the service but I highly recommend this aparthotel and I would definitely stay here again.
Stayed 1 night in Jun 2018
Response from Lucilene Lopes on 20 June 2018
Dear Denise, We would like to thank you for share with us your kind comments regarding your stay and the services. Your comment is very heplfull to impove our services and we appreciated that you were especially satisfied with the cleaning and the location. We look forward to having you for your next holiday in the not so distant future. Best regards, Ponta Preta Management

8/10 Good

Francesco

Liked: Staff & service, property conditions & facilities, room comfort
Satisfactory
Nice and inexpensive. Close to the beach and Santa Maria.
Stayed 7 nights in Mar 2018
Response from Lucilene Lopes on 20 Mar 2018
Dear guest, Thank you for your kind comments. We look forward to having you for your next holiday in the not so distant future. Best regards,

6/10 Okay

Verified traveller

Liked: Staff & service
Small local area everywhere is a good location
Nice, very basic and left to yourself really. Could do with more towels, blankets etc (e.g. 2 very thin pillows in apartment. I didn’t need more so they may have if asked. All in all cheap and cheerful and decent staff.
Stayed 7 nights in Jan 2018
Response from Lucilene Lopes on 6 Feb 2018
Dear guest, We would like to thank you to have taken your time to give us your comments regarding the services and to share with us your constructive feedback of your stay. Our hotel values every comments to improve our services. We appreciated that you were especially satisfied with the staff. We try always to make sure our guest has enjoyble holiday. Best regards, Management Aparthotel Ponta Preta

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in a great location
Nice quiet hotel with large cleans rooms. Friendly staff. Good breakfast. I cannot think of any negatives. Would stay here again if we return to Sal.
Stayed 2 nights in Dec 2017
Dear guest, We are pleased to read that you have enjoyed your stay at our aparthotel and we would like to thank you for your kind comments regarding the services, we try to make our best to have pleasant space to give enjoyble holidays to our guest. We look forward to having you for your next holiday. Best wishes and happy new year!! Management Aparthotel Ponta Preta Lucilene Lopes

4/10 Poor

Adrian

Travelled with partner
Liked: Cleanliness, amenities
Das Hotel und Ihre Mitarbeiter sind wirklich sehr freundlich und bemüht den Aufenthalt so angenehm wie möglich zu gestalten! Die Ausstattung und das Zimmer ist für die Verhältnisse vollkommen zufriedenstellend. Jedoch was überhaupt gar nicht gut ist und auch nicht verhindert wird bzw. werden kann sind die Stechmücken!! Es war wirklich enorm und ätzend, dass sich diese Biester so schnell und viel verbreiten! In dem Zimmer (Erdgeschoss) lies es sich nicht mehr aushalten! Nachts wird man wirklich auf das übelste zerstochen und morgens/abends traut man sich nicht in die Zimmer, weil wirklich ALLES voll ist. Also 100-300 Stechmücken mindestens!! Wir haben uns in einem Supermarkt extra ein Moskito-Netz kaufen müssen, da wir sonst wahrscheinlich das Hotel verlassen hätten! Wenn das Problem nicht wäre, würde ich es gut bewerten. So leider nicht. Egal ob alle Türen/Fenster geschlossen sind oder nicht. Die Räume waren voll mit den Viechern. Das morgendliche Frühstück ist dafür sehr schön und man sitzt direkt am Meer :)

8/10 Good

Marie

Liked: Cleanliness, amenities, property conditions & facilities

6/10 Okay

Stefano, lake forest

Travelled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Troppe zanzare nella stanza anche dopo utilizzo di prodotti appositi
Stayed 7 nights in Dec 2022

8/10 Good

Kinzy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
L'appartement est très spacieux et bien agencé. Il est bien équipé. Le personnel (personne à l'accueil, gardien de nuit...) est très affable et attentionné. Le petit-déjeuner buffet était très bon et il y avait du choix. Les seuls points négatifs sont les lits qui sont trop durs et l'absence de moustiquaires (une moustiquaire serait vraiment utile vu les moustiques qu'il peut y avoir). L'Aparthotel est dur à trouver car il n'y a pas d'adresse et il a changé de nom et s'appelle désormais Aparthotel Nautilus.

2/10 Terrible

JOSE DA COSTA

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Hôtel fermé, numéro de téléphone trouvé sur leur site ne fonctionne pas. Payement effectué anticipé Vraiment horrible la situation d'autant plus avec des enfants
Stayed 1 night in Jul 2022

6/10 Okay

daniela

Travelled with family
Disliked: Cleanliness
Kom ditt var det ingen där, en person som gick förbi informerade oss att man fick gå till en annan hotel en bra bit bort för att hämta nyckel, bemötande på den andra hotel var jättebra, han som hjälpte oss var väldigt trevligt men när vi kom till lägenhet det var inte ordentliga städat. Men annars var en stor lägenhet med allt man behöver, och frukost var bra och gott
Stayed 1 night in Jul 2022
Response from Sales and Marketing on 14 July 2022
Kära Daniela, tack för att du tog dig tid att recensera vårt hotell. Angående din incheckning på vårt andra hotell ber vi om ursäkt för missförståndet men noterar att du informerades om detta genom ett meddelande och att vi utbytte meddelanden efter meddelandet. Vi hoppas få möjligheten att vara värd för dig igen och förhoppningsvis förändra din uppfattning om våra tjänster.

8/10 Good

Martin

Liked: Cleanliness, room comfort
Stayed 7 nights in Feb 2022
Response from Marketing and Sales on 25 Mar 2022
Hi Martin, thank you for taking the time to review our services. We are happy to learn that our services met your expectations, hope to see you again

8/10 Good

Ida

Liked: Room comfort
Stayed 7 nights in Dec 2021

8/10 Good

Christian

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 8 nights in Dec 2021

10/10 Excellent

Anders

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2019

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2018

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

marja

Disliked: Cleanliness

8/10 Good

Fred, Nantes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
bien placé pour les windsurfers et kitesurfers
bien placé pour les windsurfers et kitesurfers, quartier calme le soir, on se rend à pied dans le centre du village, idéal entre amis, en couple ou en famille.
Stayed 1 night in Feb 2018
Response from Lucilene Lopes on 6 Feb 2018
Dear guest, We are pleased to read that you have enjoyed your stay at our aparthotel and we would like to thank you for your kind comments. You are always welcome! Best regards, Aparthotel Management,

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
goed appartement, geschikt voor 4 pers. gezin
Prima ligging tov strand en restaurants. Rustige omgeving
Stayed 8 nights in Dec 2017
Response from Lucilene Lopes on 25 Jan 2018
Dear Guest, Thank you for share with us, your kind comments. It was a pleasure to have you here in Aparthotel Ponta Preta. Grettings from Santa Maria

2/10 Terrible

Juan Manuel, Gran Canaria

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible
Contratas un hotel y cunado llegas te dicen que no es alli, te llevan a un piso en una.cuarta planta sin ascensor. No va nadie a limpiar, toallas solo tienes una para lo 5 dias. La recepción esta casi siempre cerrada, fuimos 5 veces y solo una vez cerrada, y al.reclamar no nos hicieron caso. Es un hotel informal y poco serio, he estado en Sal unas 6 veces y es sin duda el peor. No entiendo como Expedia trabaja con este tipo de alojamientos.
Stayed 4 nights in Dec 2017
Response from Aparthotel Ponta Preta Management on 10 Dec 2017
Estimado Huéspede, Gracias por su comentario, Toda la información relativo a nuestro aparthotel está disponible en el expedia, sobre la limpieza, servicio de toallas y sábanas, localización de los alojamientos (4 establecimientos), también el horario del escritorio que esta también expuesto en la recepción. Estamos disponibles en la recepción para ayudar a nuestros huéspedes en cualquier necesidad. Hemos tenido buena respuesta por parte de nuestros huéspedes. Es una pena que no pasaron buena estancia, porque trabajamos duro y con seriedad todos los días para satisfacer a nuestros huéspedes para que puedan disfrutar de buenas vacaciones. Saludos,

10/10 Excellent

Sanne, Brabant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Topervaring
1 min. lopen naar het strand en zeer dichtbij het centrum. Wij hebben genoten, heerlijke sfeer. Ruim appartement, prima ontbijt. Kaapverdië is zeker een aanrader.
Stayed 10 nights in Oct 2017
Response from Lucilene Lopes (Guest relation) on 14 Nov 2017
Dear guest, We are pleased to read that you enjoyed your stay at our aparthotel and we would like to thank you for your kind comments regarding the services, we try to make our best to have pleasant space to give enjoyble holidays to our guest. We look forward to having you for your next holiday. Best regards, Aparthotel Ponta Preta Management

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big rooms. Good location. Clean. You have Your own kitchen to make breakfast or You can buy breakfast at the hotel. Good price. Only positive
Stayed 1 night in Sep 2017

8/10 Good

Fred, Nantes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien situé entre les spots et le centre du village
Bien situé entre les spots et le centre du village, tout se fait à pieds, idéal pour tous

8/10 Good

Eelco

Liked: Cleanliness, staff & service
Prima verblijf voor Santa Maria
Voor Santa Maria prima prijs/kwaliteit verhouding. We verbleven in het hoofdgebouw, appt nummer 1. Daarover ook minder goede ervaringen gelezen, maar die herkennen we niet. Denk wel dat andere kamers mooier zijn mbt uitzicht, maar weet dat niet zeker en ook de prijs zou dan wellicht anders kunnen zijn. Al met al prima.

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Hôtel basique
Les moins: Appartement fonctionnel sans plus, presque rien pour cuisiner.pas de charme particulier, et parfois bruyant. Plus: confortable et propre, personnel et direction super.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Goed hotel, prima ligging
We hadden een nette kamer, slaapkamer en badkamer. Prima service en uitstekende ligging. Het hotel staat dichtbij het strand en aan de rand van alle toeristische drukte. Enorm veel prima, eetgelegenheden in op loopafstand.

8/10 Good

Hamid, Epinal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bonnes vacances
Super séjour à pontapreta. Il était mentionné qu'il y avait une machine a lavé et en arrivant il n'y en a pas dommage et pour le salon pas de climatisation dommage car il fait très chaud obligé d'aller souvent se rafraîchir dans la chambre sinon très bel appartement

6/10 Okay

Mauricio, Bologna

Liked: Cleanliness, staff & service, room comfort
Ampi appartamenti a due passi da spiagge e Centro
Come dicevo,appartamenti spaziosi,puliti,SENZA INSETTI,a due passi dalle spiagge più frequentate e dal Centro di Sta. Maria. Cambio biancheria ed asciugamani ogni 3 giorni. Possibilitá di Wi-fi a pagamento,servizio lavanderia,personale disponibile,accogliente e molto gentile. Ottimo rapporto qualitá-prezzo. Si può usufruire della colazione nell'ampio terrazzo. Tutto l'occorrente per cucinare in casa,altrimenti decine di ristorantini nelle vicinanze.

8/10 Good

Peter, København

Liked: Cleanliness, property conditions & facilities, room comfort
Helt ok hotel lejligheder
Fint lejligheds kompleks. Ligger lidt i udkanten af byen. Men stadigvæk rimeligt centralt. Hyggeligt lejligheds kompleks, med svalegang så alle 1' og 2' sals lejligheder har "altan"med udsigt til havet. Morgenmads buffet, var dog ikke særligt spændende, men det er også det mest negative, jeg kan sige om stedet. Ganske tæt (2 minutters gang) til en fin lille strand.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Bien placé / confortable
Appart'hotel situé à l'écart du centre (qui est bruyant) mais quand même proche. Juste en face d'un lieu très calme bar-plage. Le dernier jour notre avion était le soir et l'hôtel nous a permis de garder la chambre jusqu'à notre départ. Internet à 5euros pour 24h (quantité limité, environ 2h en fait) = honteux. Machine à laver pour 20euros (4euros par kilo) = honteux. Pas de moustiquiaire. Petit déjeuner pas top.