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"The staff were fantastic!! They went above and beyond and exceeded our expectations. Traditional Japanese breakfast was very good and the outdoor onsen was a nice experience "

"The facilty is old & the room smelled of cigarettes, but everything else was wonderful. If looking for authentic Japanese experience (for the working and middle class Japanese) this is a very good experience. Dinner and breakfast buffet was really good. However there's little to do around the lake, unlike Yamashiro ir Yamanaka onsen area. "

"Very convenient location and our room had a spectacular view of the city. Hotel was clean and staff friendly and helpful."

"Good food and comfotable"

"Lovely stay with public and private onsens"

"Rooms were nice but the aircon wasn’t cold, felt like warm air was just circulating."

"I liked that there were some foot bath near the hotel."

"Onsen is located on a river and surrounded by nature. Very picturesque. The food served was excellent, traditional cuisine, lots of variety, and plentiful. I appreciated the free shuttle service from the train station to the onsen, this needs to be arranged beforehand through the expedia booking platform. The room was clean. Facilities could benefit from upgrades. "

"スタッフの接客画好かったです。"

"Good hotel, The area is safe, There are few restaurants in the evening."

"The front desk agent was very helpful"

"Easy to reach"

"Good breakfast, environment is very good , near by JR station."

"The people is extremely warm and welcoming, including reception and the lady serving us from check in to dining. The young lady can speak english, we have a great time there. We use the public onsen before dinner so there are not much people. The private onsen in the room also great, but will be a bit small if two people bath together. Will definitely recommend this place to people who want to experience Japanese traditional onsen culture and dining. "