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"Room was too hot and stuffy. Cannot breathe!! Not allowed to open window They keep temperature the same for all room even though each room has its own thermostat. Cannot put the temperature to cool!! Staff were excellent and very helpful Need a sitting place Otherwise hotel is ok. Bathroom is too small no room to move, bathtub is too deep, and step up to the bathroom is not old people friendly!!! "

"Very welcoming, and comfortable hotel. Large rooms. Well located in quiet university neighbourhood. Beautiful parks, ancient temples, shrines and restaurants within walking distance. Shuttle to metro station."

"Loved the whole experience here! The gardens were beautiful. The spa was fabulous and loved the proximity too- close to Tokyo Dome. "

"Nice hotel. Rooms are small. Great bed and pillow. Bathrooms are clean and good. Excellent location right opposite to the train station on yamanote line"

"Beautiful, clean, well kept, with a great assortment of dining. Excellent service from all staff. They are very attentive and you wont be waiting in the lobby for help, they'll ask what you need right away. There is a lovely tea lounge area on the second floor that I really enjoyed as well. There is also a convenient store, excellent breakfast & dinner buffet, laundry room, gym with a pool, and many other amenities. I felt very safe, especially with the police station directly next door. I think thats a plus. 711 is a 3 minute walk away, train station is maybe 5. Within a 5 minute walk is also many restaurants, shops, an arcade, and a mcdonalds. The wifi was fast in my room, and I really liked having a humidifier as well. They will even restock the water bottles in your rooms fridge & bathroom amenities daily. I also really loved the pajamas they provide and will be purchasing some to take home with me. Room service was great too! There are so many good things about this place. Highly reccomend "

"Didn’t use parking & laundry service"

"I arrived a day late after significant flight delays and the staff were very accommodating despite my late arrival. The room and bathroom are compact, but it was just enough space for me as I’m a solo traveler. Everything was clean and well maintained. Being nearby stations was very convenient. I ended up using Shin-Okubo station often- it’s still crowded, but smaller and much easier to navigate than bigger stations. Breakfast was awesome! The reviews didn’t lie, the buffet is a great way to start your morning, especially convenient for someone like me who has a bad habit of skipping breakfast when in a hurry. It obviously should be noted that this hotel is in a rough area, Kabukicho, the red light district of Tokyo- BUT, if you have experience staying in other major cities, especially U.S. cities like New York and D.C. that pose more dangers, it really isn’t that big of a deal. Just be aware of your surroundings like you would any major city and this hotel is a good affordable place to stay. "

"This is an excellent choice for anyone visiting Tokyo and wants to have access to all corners of the city—through the Nishi-Shinjuku Station. The staff is very courteous and their buffet breakfast is exquisite. You will not be disappointed. "

"They clean your room everyday. Which is nice. And they are generous if you need more necessities like toothbrush and toothpaste."