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"Everything was great"

"Great location, nice sized rooms with good views. "

"Room was clean and perfectly kept everyday. Staffs were friendly and accommodating!"

"Clean, safe and a great breakfast "

"Nice people at the front desk!! Thank you!!"

"Every thing was great, the only bad thing was I can hear the elevator going up and down from room 1012 "

"Nice"

"AC operation satisfactory.. Room cleaning daily outstanding. A big shout out to house keeper from Nepal fort her positive, professional and friendly attitude! Namaste! Before checking out we asked for help from the front desk concerning Airporter luggage pick up. The employee was not knowledgeable about the issue and we were helped to navigate the phone to succeed.. howerever..at one point the gentleman told my wife that usually the customers handle that themselves. I felt that was an inappropriate comment. If one does not know how to help.. one should get someone else to help the customer instead of saying that! Please don't be too harsh on the person responsible. : )"

"Location was wonderful! Very close to shinjuku station. Staff were all wonderful and very helpful "