Saiss Hotels, Fes

"The staff was more than accommodating. They communicated with us before our arrival and booked one of the best tour guides we have ever had: Momo! They were able to book a last minute hammam for us as well and made a dinner reservation on our arrival. Very attentive and quiet location."

"Beautiful riad. Huge room. About as ornate as it can get."

"If I could, I would give more than 5 stars for this breathtaking riad in the old city Fes. If you are a frequent traveler, you probably have have experienced the catfish aspect of a property posting it's unrealistically beautiful pictures on these platforms. Riad Mazar Fes is the exception. Pictures don't do justice to how beautiful this exceptionally build and meticulously maintained riad. And that is not the best thing about it. For starters, it's people tops the charts. Owner of the place Mr. Khaled treated us like family. He gave us time and attention, giving us a background of the place he build from ruins to a palace like riad. Being an arts and antiquities collector shows in his attention to detail here. He selected a wonderful staff too. Omar at the front desk couldn't be any nicer. He was willing to go above and beyond to make sure our stay was comfortable. Having stayed in a riad before, I was afraid that our room would be another old and uncomfortable space. It was surprisingly very modern and had all the comforts of a 5 star hotel. Daily clean towels and sheets, clean bathroom, fridge, TV, A/C, hairdryer, you name it, it has it. I can name a few top name hotel chains that are not as clean and comfortable as the room we had. Location is a walking distance to all attractions in Fes including the market, tanneries and historic sites, at thhe same time avoiding the noise and insccesiblity. You can park your car right in front of the property. I highly recommend it."

"staff wasn't so helpful"

"The breakfast was excellent, fresh staff was friendly informed."

"Not four stars hotel. They need to review the quality of the operation, communication, and food quality."

"Beautiful property! Stunning lobby, excellent food, great rooms , friendly and helpful staff!"

"Upscale, good staff."

"great property with beautifully manicured gardens and lobby , nice restaurants and food quality was top notch. be warned that like any hotel they charge on your card at check in for possible extras but ask you to pay for extras again at check out sayinh they will release your initial amount of MAD 2000, 5 days later I am still waiting for that initial deposit to be credited back into my account"