Deluxe Double Room

Reviews of The Originals City, Hôtel de l'Europe

3 out of 5
The Originals City, Hôtel de l'Europe
2, Place Des Martyrs De La Resistance, Saint-Nazaire, Loire-Atlantique

Reviews

8.2

Very good

Rating 10 - Excellent. 56 out of 187 reviews" "
Rating 8 - Good. 96 out of 187 reviews" "
Rating 6 - Okay. 27 out of 187 reviews" "
Rating 4 - Poor. 6 out of 187 reviews" "
Rating 2 - Terrible. 2 out of 187 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

David

Stayed 3 nights in Nov 2023

8/10 Good

Eric

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2019
Response from Laurent on 2 Oct 2019
Bonjour Eric, et merci pour cette note sympathique. Bien cordialement

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Modest hotel, interesting area
Hotel is in a busy part of Saint Nazaire. Has had a recent facelift of rooms (new bathrooms, decoration, colour scheme. Room was fine. Walls a bit thin, as sound transferred from our busy neighbours quite clearly. I assumed the hotel was mon-smoking , but either it wasn’t‘ or some other rooms weren’t all abiding by the rules.
Stayed 1 night in Oct 2018
Response from Laurent on 11 Oct 2018
Dear Guest, We thank you for your comment. Glad to read you overall spent a nice stay with us. Our hotel is non smoking but this rules is not always respected i am afraid, we are sorry you suffered from previous guest smoking in this room. Hope we will have the chance to welcome you again soon. Kind regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1 night pleasant stay
The bed was very comfortable for one night and it was fairly central located. Area is safe. Bathroom is incredibly small and there is no air conditioning so those would be the only things to mention which we did not enjoy.
Stayed 1 night in Aug 2018
Response from Laurent on 13 Aug 2018
Dear Guest, We thank you for your comment, undeed it was unsually warm at the period you came in our hotel. We are never used to such hot weather, this is why we don't have air condition in our property. Glad it went well overall. Kind regards

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018
Response from Laurent on 2 Aug 2018
Merci

8/10 Good

Jack, New York City

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is about a mile from the sub pens and there are many bars and restaurants near by. There is a public parking lot right across the street. It is self parking and cost about 14 euros a night,
Stayed 2 nights in May 2018
Response from Laurent on 20 June 2018
Dear Jack, Thank you so much for your nice comment Hope to welcome you again soon

10/10 Excellent

Altan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Laurent on 4 May 2018
Merci pour votre note et au plaisir de vous accueillir bientôt. Laurent

8/10 Good

Patricia

Liked: Staff & service, room comfort
Stayed 2 nights in Mar 2018
Response from Laurent on 5 Apr 2018
Thank you Patricia

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good hotel very comfortable
Stayed 1 night in Aug 2017
Response from Laurent D on 11 Sept 2017
Dear Guest, We thank you so much for your comment. Kind regards Laurent

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Excellent rooms, friendly helpful staff, can't fault our stay. Location is ideal for the shops and for the beach, and as a base for exploring the area.
Stayed 2 nights in Jun 2017
Response from Laurent D on 22 July 2017
Dear Mark, We are delithed to read your stay went so well. Thank you so much for your comment. Looking forward to see you again Laurent

8/10 Good

lmu, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great breakfast
Comfortable room, safe lockup to store the bicycles and very good breakfast.Unusual in France for scrambled egggs and bacon, omelette options.
Response from Laurent D on 2 Apr 2015
Dear Imu We would like to thank you for having taken the time to reply to this questionnaire. We do give a true attention to our breakfast for a great start of the day. We are looking forward to welcome you again. Kind regards

6/10 Okay

Adam A, London

Liked: Cleanliness, staff & service, property conditions & facilities
Comfort Hotel - Quite comfortable
Excellent staff and clean rooms. Could do with aircon and definitely a lift! Location ok with main shops in walking distance but the good beaches are a short drive away. Had to pay parking for the whole day at 10 euros. Perfectly fine for a night.
Response from Laurent D on 23 Nov 2013
Dear Adam, We thank you so much for your comment. You are right about the air condition and the lift and we are studying the possibility to add them in our property. We do hope we'll welcome you again in the near future. Kind regards Laurent

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Thin walls
Cleanliness, a comfortable bed, a good location. However, if you are not a sound sleeper, you risk waking up during the night due to noise in the corridors, doors closing, conversations that resonate in the building...

8/10 Good

Arnauld

Liked: Cleanliness, staff & service
ok
Perfect location for local business. Good breakfast, old but clean rooms.

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service
calme et reposant, un peu austère
Stayed 1 night in Feb 2024
Response from Laurent on 6 Mar 2024
Sincèrement merci Dominique au plaisir de vous revoir sans nôtre austérité cette fois ci.

8/10 Good

laetitia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour agréable
Accueil très agréable, personnel très souriant et à l'écoute. Chambre confortable et déco sympa - bonne literie Fontaine a eau disponible plate et gazeuse Facile de stationner , parking gratuit le dimanche Seul bémol : bruit persceptible dans le couloir
Stayed 1 night in Feb 2024
Response from Laurent on 25 Feb 2024
Bonjour Laetitia, sincèrement merci car vous nous comblez avec vôtre avis en ligne. Au plaisir de vous accueillir à nouveau

10/10 Excellent

LIONEL

Business traveller
Liked: Cleanliness, staff & service, room comfort
Bonjour, hôtel très accueillant, sympathique...
Stayed 2 nights in Jan 2024
Response from Laurent on 25 Jan 2024
Bonjour Lionel et surtout mille merci pour votre commentaire, au plaisir de vous revoir bientôt Laurent

10/10 Excellent

Jean Marc

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Laurent on 10 Oct 2023
Merci pour ce 10

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Sep 2023
Response from Laurent on 10 Oct 2023
Merci tout juste la moyenne.

10/10 Excellent

Patricia

Stayed 4 nights in Aug 2023
Response from Laurent on 7 Sept 2023
Merci beaucoup pour cette note.

10/10 Excellent

Emelyne

Stayed 1 night in Aug 2023
Response from Laurent on 25 Aug 2023
Merci beaucoup

10/10 Excellent

Dominique

Stayed 1 night in Aug 2023
Response from Laurent on 16 Aug 2023
Merci à vous et au plaisir de se revoir bientôt

10/10 Excellent

Pascal

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Une bagarre devant l'hôtel à 4h15 du matin. Confirmé par l'office de l'hôtel qui se plain d'un bar qui reste ouvert la nuit à proximité. Mais nous avons remarqué surtout un quartier avec beaucoup de précarité sociale qui s'acoolisent à la supérette du coin. Des SDF. L'hôtel reste très satisfaisant, très bonne prestation, félicitations aux personnels et merci pour l'accueil. A bientôt .
Stayed 1 night in Jul 2023
Response from Laurent on 21 July 2023
Bonjour Pascal, merci pour ce constat très bien résumé. Votre analyse est pertinente et nous la partagerons avec la ville aussi. Et surtout mille mercis pour notre équipe je leur transmets votre message motivant. Au plaisir de vous accueillir à nouveau

8/10 Good

Alain

Liked: Cleanliness, staff & service, property conditions & facilities
personnel sympatique
Response from La réception on 17 July 2023
Nous vous remercions, bel été à vous

10/10 Excellent

Carlos

Stayed 2 nights in Jul 2023
Response from Reception on 17 July 2023
Thank you so much

10/10 Excellent

Mike

Stayed 1 night in Jun 2023
Response from Reception on 17 July 2023
Thank you so much

10/10 Excellent

LOIC

Stayed 1 night in Jun 2023
Response from La réception on 21 June 2023
Merci infiniment au plaisir de vous revoir.

6/10 Okay

Aurélie

Stayed 1 night in Jun 2023
Response from La réception on 21 June 2023
En vous remerciant du point au dessus de la moyenne

10/10 Excellent

Catherine

Stayed 2 nights in Feb 2023
Response from La réception on 15 Feb 2023
On vous remercie, en vous souhaitant un excellent séjour. La réception

10/10 Excellent

Joelle

Stayed 2 nights in Dec 2022

10/10 Excellent

Nathalie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2022

8/10 Good

Marie christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from La réception on 28 Aug 2022
Merci à vous. Au plaisir de vous revoir la réception

8/10 Good

Svetlana

Business traveller
Stayed 1 night in Aug 2022
Response from Laurent on 25 Aug 2022
Merci à vous

8/10 Good

Cyril

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from Laurent on 13 Aug 2022
Merci pour cette note, bel été à vous

6/10 Okay

Fabien

Business traveller
Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2022
Response from La Direction on 12 Aug 2022
Merci pour votre soutien durant cette saison d'après Covid si intense pour nos équipes. Bel été à vous

8/10 Good

Sofia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rekommenderas
Trevligt hotell med bra läge. Frukosten var mycket bra!
Stayed 1 night in Jun 2022
Response from Laurent on 4 July 2022
We thank you so much for this nice comment Kind regards Laurent

10/10 Excellent

Vivien

Stayed 1 night in May 2022
Response from Laurent on 14 June 2022
Un grand merci à vous

8/10 Good

ERIC

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

10/10 Excellent

PETER

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

8/10 Good

Xavier

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accueil et confort +++
Hôtel très confortable. Mention spéciale pour la salle de bain, spacieuse, le petit déjeuner, très généreux et le personnel, aux petits soins. Bon emplacement, à équi-distance du centre ville, du front de mer et de la base sous-marine.
Stayed 1 night in Oct 2021
Response from Laurent on 25 Oct 2021
Bonjour, Et surtout un grand merci pour votre avis qui est un plaisir à lire. C'est si agréable et motivant pour nous de lire que votre séjour ce soit bien passé. Au plaisir de vous accueillir à nouveau.

10/10 Excellent

anthony

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021
Response from Laurent on 10 Sept 2021
Merci à vous.

10/10 Excellent

Erick

Stayed 1 night in Aug 2021
Response from Laurent on 26 Oct 2021
Merci à vous, au plaisir de vous revoir.

10/10 Excellent

Mickael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Response from Laurent on 17 Aug 2021
Nous vous remercions pour la note.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chambre très confort rien à redire !
Stayed 1 night in Jul 2021
Response from Laurent on 27 July 2021
Bonjour, Merci pour votre avis en ligne, Nous vous souhaitons un bel été.

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel an guter Lage
Die Fussgängerzone mit Einkaufsmöglichkeit und Restaurants beginnt gleich beim Hotel. Zimmer war eher klein, dafür grosses Bad. PP direkt an der Strasse (ab 19:00 gratis)
Stayed 1 night in Jul 2021
Response from Laurent on 19 July 2021
Hello, we thank you so much for you comment, hoping to welcome again and wishing you a nice summer. Kind regards Laurent

6/10 Okay

Verified traveller

bon rapport qualité prix
Bonne situation géographique Parking public payant à proximité Chambre spacieuse Trop chaud dans la chambre même fenêtre ouverte une petite clim s'impose.
Stayed 3 nights in Aug 2020
Response from Laurent on 21 Aug 2020
Bonjour, Nous vous remercions pour ce point au dessus de la moyenne est cette période si éprouvante pour notre équipe. Quand à la climatisation, on en rêve autant que vous, mais pour 15 jours de chaleur dans l'année avec le climat de notre région, en ajoutant la situation économique sans précédent qui s'annonce notre projet de climatisation nous semble bien compliqué à accomplir mais nous n'allons pas baisser les bras. En tout cas ce fut un plaisir de vous accueillir, en espérant vous revoir quand le climat sera plus doux. Bien cordialement

8/10 Good

CYRILLE

Business traveller
Liked: Property conditions & facilities, room comfort
Bien situé bon rapport qualité prix Un peu vieillo
Bien, salle de bain un peu vieillotte et étroite
Stayed 1 night in Dec 2019
Response from Laurent on 7 Dec 2019
Bonjour Cyrille, et merci à vous pour ce commentaire authentique qui retiens toute notre attention. Au plaisir de vous accuellir dans une chambre différente la prochaine fois, peut être. Bien cordialement

10/10 Excellent

JIYEON

Stayed 1 night in Nov 2019

8/10 Good

Gaetan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from Laurent on 31 Oct 2019
Bonsoir et merci pour cette note. Bien cordialement