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Reviews of Holiday Inn Express Saint-Nazaire, an IHG Hotel

3 out of 5
Holiday Inn Express Saint-Nazaire, an IHG Hotel
1 Rue De La Floride, Saint-Nazaire, Loire-Atlantique

Reviews

9.6

Exceptional

Rating 10 - Excellent. 61 out of 84 reviews" "
Rating 8 - Good. 22 out of 84 reviews" "
Rating 6 - Okay. 1 out of 84 reviews" "
Rating 4 - Poor. 0 out of 84 reviews" "
Rating 2 - Terrible. 0 out of 84 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was well situated for us and the staff were excellent, shame it doesn’t have a restaurant or snack service
Stayed 1 night in May 2024

10/10 Excellent

GILLES

Stayed 5 nights in Dec 2023

10/10 Excellent

Marie-Ange

Stayed 2 nights in Nov 2023

8/10 Good

Cathy

Stayed 1 night in Nov 2023

8/10 Good

Benjamin

Stayed 1 night in Oct 2023

8/10 Good

Ben

Stayed 1 night in Oct 2023

10/10 Excellent

Marites

Stayed 2 nights in Oct 2023

10/10 Excellent

Jami

Stayed 2 nights in Oct 2023

10/10 Excellent

Mark

Stayed 1 night in Oct 2023

10/10 Excellent

Yee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding staffs whose went beyond the service to make us feel safe and comforting. Highly recommended to friends and peers.
Stayed 1 night in Oct 2023

10/10 Excellent

Wessel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly front desk service, great bartender, clean modern rooms and fantastic location.
Stayed 2 nights in Sep 2023

8/10 Good

Niall

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding service in a great location.
A great hotel in a super location close to lots of super restaurants and also the beach front and centre. The staff were outstanding... both at check-in and at check-out, they could not be more helpful and had amazing recommendations of places to eat and also helped with parking (we had two motorbikes) and talked us though our room... the room was super clean and very comfortable. I know Holiday Inn is a chain and you don't expect much but I had better service here than I have had in some very fancy 5-star hotels... can't recommend enough! Thanks or a great stay.
Stayed 1 night in Aug 2023
Response from cecile on 10 Aug 2023
Dear guest,Thank you so much for this very nice comment!The well being of our guests is our priority so we are very glad to know that you enjoyed your stay with us.Looking forward welcoming you again anytime soon,CécileFront Office Supervisor

10/10 Excellent

Gilda

Stayed 1 night in Jul 2023

10/10 Excellent

Gregoire

Stayed 1 night in Jun 2023

10/10 Excellent

Mikael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

H

Stayed 1 night in May 2023

8/10 Good

JEAN-PIERRE

Stayed 4 nights in Apr 2023

10/10 Excellent

Patrick

Stayed 2 nights in Apr 2023

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and informative staff. Great location. There is parking spaces outside the hotel but they were all taken when we arrived. There is a large paid carpark beside the hotel.
Stayed 1 night in Sep 2022

8/10 Good

Julien

Stayed 1 night in Jun 2022

6/10 Okay

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2021

10/10 Excellent

PETER

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

8/10 Good

Andreas, Miami

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean hotel in a good location.
Stayed 4 nights in Oct 2021
Response from Philippe BOUTLEUX on 26 Oct 2021
Dear Andreas, Thank you for your comment Best regards,

10/10 Excellent

PHILIPPE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Prescilia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien mais la chambre bruyante
Stayed 1 night in May 2024

10/10 Excellent

MARC

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Jean-Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Qualité et gentillesse du personnel
Stayed 1 night in Jan 2024

10/10 Excellent

Magaly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parfait
Stayed 1 night in Jan 2024

10/10 Excellent

Marine Simone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnels accueillants,disponibles et bienveillants Merci pour votre professionnalisme
Stayed 1 night in Nov 2023

10/10 Excellent

Didier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bel établissement bien situé et conforme aux normes d un hôtel 3 étoiles. Dans le détail :la porte qui sépare la chambre de la partie salle de bain et WC sert aussi à séparer les WC de la salle de bain. Un plus l excellent petit déjeuner.
Stayed 1 night in Nov 2023

10/10 Excellent

Nicolas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel bien situé par rapport au site de visite ( sous marin Espadon, escal'atlantic,....). Personnel très pro, souriant, facilitant. Chambre agréable avec vue sur les blocaus.
Stayed 1 night in Oct 2023
Response from cecile on 3 Nov 2023
bonjour,nous vous remercions d'avoir choisi notre hôtel et d'avoir envoyé ce commentaire.nous sommes ravis que tout se soit bien passé.au plaisir de vous accueillir à nouveau.bien cordialementcécile

10/10 Excellent

Jesse-Petteri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Oct 2023

10/10 Excellent

philippe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
TRES BON HOTEL BONNE LITERIE
Stayed 1 night in Oct 2023

10/10 Excellent

Gerard

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le seul probleme qui nous a surpris, c est la facturation de 15 euros pour notre petit chien de 2 kg. Un peu exagéré comme pr7x.
Stayed 1 night in Aug 2023

10/10 Excellent

GILLES

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parfait
Séjour parfait, très bon accueil et chambre confortable.
Stayed 1 night in Aug 2023

10/10 Excellent

Josette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnel tres professionnel
Stayed 3 nights in Jul 2023

10/10 Excellent

Jesse-Petteri

Stayed 11 nights in Jul 2023

10/10 Excellent

Yussif

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Très calme et un accueil très chaleureux!! Je recommande vivement!!
Stayed 2 nights in Apr 2023

10/10 Excellent

Christophe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent séjour Hôtel agréable
Très bon sejour en famille, un très bon accueil et le personnel est très agréable et a l'écoute.. Si il fallait rajouter un point a améliorer peut-être accentuer la sonorisation sur le vitrage avec l'extérieur...on entend assez les bruit extérieurs..
Stayed 1 night in Feb 2023

8/10 Good

David, FORT DE FRANCE

Stayed 1 night in Feb 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023
Response from Florian Front Desk on 23 Jan 2023
Dear Guest, Thank you from our Team for this good note, we like to know you enjoyed your stay.Hoping to see you again, have a good day.

8/10 Good

Jean Claude

Stayed 2 nights in Jan 2023

10/10 Excellent

PHILIPPE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
super
Stayed 1 night in Jan 2023

10/10 Excellent

Fatima

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
St-Nazaire
Stayed 1 night in Oct 2022

10/10 Excellent

Annie

Stayed 1 night in Nov 2022

10/10 Excellent

André

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rassemblement familial
Séjour agréable malgré le temps pluvieux.
Stayed 3 nights in Sep 2022

8/10 Good

Anne-Flore

Stayed 2 nights in Aug 2022

8/10 Good

IDIR

Stayed 2 nights in Aug 2022

10/10 Excellent

Didier

Stayed 2 nights in Jul 2022