Reception

Reviews of Résidence Lagrange Vacances Les Arolles

Résidence Lagrange Vacances Les Arolles
448 rue du Mont Joly, Lieu-dit Le Nerey d'en Haut, Saint-Gervais-les-Bains, Haute-Savoie

Reviews

8.6

Excellent

Rating 10 - Excellent. 10 out of 23 reviews" "
Rating 8 - Good. 8 out of 23 reviews" "
Rating 6 - Okay. 5 out of 23 reviews" "
Rating 4 - Poor. 0 out of 23 reviews" "
Rating 2 - Terrible. 0 out of 23 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Sue L.

Liked: Cleanliness
Half term Feb 2020
Good size and accurate description. Use the underground car park if driving.
Stayed 7 nights in Feb 2020

8/10 Good

Mitch, UK

Travelled with partner
Liked: Cleanliness, amenities
Friendly & helpful staff, good position for ski lift & town, functional & warm room.
Stayed 7 nights in Feb 2020
Response from Jonathan on 23 Feb 2020
thanks for your nice review

6/10 Okay

Robin

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Comfortable but not great for a ski holiday
Very friendly management. Nice spacious appartment. Location however, whilst perhaps ok for a summer break was quite impractical for a winter ski holiday. Car required to access lifts (or a10-15 minute walk to lift and back up hill, unfeasible in ski boots). Tight and limited parking at residence.
Stayed 7 nights in Dec 2019
Response from jonathan on 3 Feb 2020
thank you

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ski trip
The apartment was really nice and it was clean. The staff were helpful. there was a sauna we could use once for free. The walk up the steep hill back to the apartments was painful after skiing, but that's just personal. All in all, lovely visit!
Stayed 4 nights in Jan 2019

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable apartment, fantastic views and well managed accomodation. Mountain side location a bit of a pain when not driving. Garage not suitable for vehicles >1.90m.
Stayed 7 nights in Jan 2018

6/10 Okay

alexander

Disliked: Staff & service, property conditions & facilities, room comfort

8/10 Good

Steve & Louise, Grimsby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great apartments,super views
Perfect apartments with everything we needed for our skiing trip but bedding and towels are extra if you don't take your own and there's not even a basic welcome pack with a little tea,coffe,milk to greet you! If you don't have a car with you it's a tough walk to and from the ski lift with all the gear on and skis to carry. Surprising that with 30 apartments the company don't provide a "shuttle service to the ski lift and/or the not-so-nearby ski areas. We were fortunate enough to be with friends who had a car and so our stay was a very pleasant one overall.

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Nice appartments but not that close to lifts
really nice appartments, clean and spacious with everything you really need. There are a few overheads, so check on these beforehand (e.g. sheets, towels, cleaning of appartment, parking etc). We took our dog and they were great about that, no issues at all. Main problem is getting to the lifts. If you have a lot of small kids who struggle carrying skis (like me) you need to drive to the lifts. Not a massive problem as long as the roads are clear, but a major pain if they are not, and the drive to the car park is majorly steep.

10/10 Excellent

Mike Rust, uk

Liked: Staff & service, property conditions & facilities, room comfort
Easy to use place
Les Arrolles is an easy to use apart hotel. It is convinient for the slopes and not too far to walk into the town centre. The rooms are adequate and quite spacious. The make up sofa/bed in the front room isnt the most comfy especially for a longer stay. Overall good value and convenient.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place to stay if you go for winter holiday
Everything was perfect,easy to find the place,just a few minutes walk to the main cable car (because it was a skiing holiday),comfortable big apartman,helpful staff,I'm glad to booked this place through Expedia.I would use again also recommend to my friends.Price and what you get is very reasonable.Thanks for make my holiday excellent.

10/10 Excellent

Junko

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
クリスマスに滞在しました。 部屋からの景色が最高!スキー場迄のリフトが動いているのが部屋から見えました。 シャモニーまで車で30分弱。メジェーブまで20分位。ロケーションも最高!お部屋もミニキッチン付きで言う事なし。また泊まりたいです。
Stayed 3 nights in Dec 2021
Response from Jonathan on 31 Dec 2021
Thanks a lot for your nice review, hope to see you again soon

10/10 Excellent

Yann

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2021
Response from Jonathan on 27 Dec 2021
Merci beaucoup de votre avis, au plaisir de vous revoir bientôt chez nous

8/10 Good

Eric

Travelled with group
Liked: Cleanliness, room comfort
Belle résidence bien fournie et bien située.
Bon etablissement bien situé. Confortable et bien équipé. Personnel agréable, pas de surprise, bon prix, tout ok.
Stayed 2 nights in Jun 2021
Response from Jonathan JANIN on 19 June 2021
Merci d'avoir partagé votre expérience, et au plaisir de vous revoir bientôt chez nous.

10/10 Excellent

matthieu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Les Arolles Saint Gervais
Bonjour, Nous avions un appartement 3 chambres, il était spacieux et bien équipé. Les deux salles de bains sont bien utiles pour toute la famille. Ne pas oublier de réserver le parking (accessible par l’ascenseur). Très bon séjour en famille, autour de fondue et raclette (matériel à disposition à l’accueil). Bon courage pour cette saison !
Stayed 7 nights in Jan 2020
Response from Jonathan on 4 Feb 2020
Merci, au plaisir de vous revoir bientôt.

10/10 Excellent

Joann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Väldigt prisvärt med trevlig personal☺
Stayed 7 nights in Aug 2019
Response from Jonathan on 5 Sept 2019
Merci beaucoup de votre avis !!!

8/10 Good

Aurelie, Angers

Liked: Staff & service, property conditions & facilities
Agreable sejour
Séjour globalement agreable, situation très pratique pour nous. La residence dispose d'une piscine extérieure très agréable lors de notre séjour sous la chaleur. Sauna, salon avec de société pour les enfants. Logement de bonne taille pour 8 personnes. Néanmoins nous regrettons certains éléments désuets, TV, taille du frigo trop petit pour 8 personnes, logement pas très propres à l'arrivée , un petit rafraîchissement du logement ne serait pas de trop. Literie moyenne. Un élément regrettable, le bruit de la ventilation extraction des cuisines du bâtiment voisins très bruyante !!! Pas possible de passer un moment agréable sur notre balcon.
Stayed 7 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019
Response from Jonathan, Manager on 7 July 2019
Merci

6/10 Okay

christian

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Accueil irritant
Impression très mitigée. A l'accueil de cette résidence de tourisme, on m'a demandé sans grande amabilité le "voucher" sans lequel ma réservation ne pouvait être prise en compte. Client d'hotels.com, je n'ai reçu qu'une confirmation de réservation classique et non un voucher qui semblait vital à un gérant plutôt obtus. De plus pour 2 nuits, dresser un état des lieux complet de l'appart me semble aberrant!!! A part ça, relativement proche du centre de Saint-Gervais, le cadre est génial surtout avec le soleil au rendez-vous.
Stayed 2 nights in Mar 2019

10/10 Excellent

Jacek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal!
Perfect place to stay!

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Tranquillità e relax
Grazioso appartamento con vista monte bianco,essenziale ma fonzionale. Valdo come punto d'appoggio per visitate tutti i paesini vicino l'unica cosa da precisare che la macchina è indispensabile perché un po fuori mano.

8/10 Good

Martin, Sverige

Liked: Cleanliness, staff & service, property conditions & facilities
Prisvärt alternativ
Stora, fräscha lägenheter med helt ok utrustning. Dock tar det 30 minuter att köra till Chamonix. Kan varmt rekommenderas för dem som har bil.

6/10 Okay

Verified traveller

Liked: Staff & service
Infos
Sehr hellhörige Unterkunft, ausgesprochen freundliches Personal an der Rezeption. Schmales Doppelbett, TV nur mit französischen Kanälen.