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Citotel L'etape

3.0 star property
Comfortable hotel with restaurant and bar/lounge
your current months are April, 2024 and May, 2024.
April 2024
May 2024

Citotel L'etape

Photo gallery for Citotel L'etape

Bar (on property)
Superior Double Room, Terrace | Terrace/patio
Front of property
Family Room
Bar (on property)

Overview of Citotel L'etape

8.8

Excellent

Highlight
  • Staff & service is scored top 10% in Saint-Flour by travellers.

Popular amenities

  • Pet-friendly
  • Breakfast available
  • Free WiFi
  • Housekeeping
  • Room service
  • Restaurant

Check out the area

18 Avenue de la Republique, Saint-Flour, Cantal, 15100
  • Popular LocationLiberty Night Discothèque2 min walk
  • Popular LocationLe Dodo3 min walk
  • Popular LocationEspace Gourmand6 min walk
  • AirportClermont-Ferrand (CFE-Clermont-Ferrand - Auvergne Intl.)60 min drive
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Room options

Comfort Triple Room

cleanliness

Highlights

TV
Hairdryer
Private bathroom
Satellite channels
Mobile key entry
Daily housekeeping
Desk
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Family Room

cleanliness

Highlights

TV
Hairdryer
Private bathroom
Satellite channels
Mobile key entry
Daily housekeeping
Desk
  • Sleeps 5
  • 1 Double Bed and 3 Single Beds

Comfort Twin Room

cleanliness

Highlights

TV
Hairdryer
Private bathroom
Satellite channels
Mobile key entry
Daily housekeeping
Desk
  • Sleeps 3
  • 2 Single Beds

Classic Double Room

cleanliness

Highlights

TV
Hairdryer
Private bathroom
Satellite channels
Mobile key entry
Daily housekeeping
Desk
  • Sleeps 2
  • 1 Double Bed

Comfort Double Room

cleanliness

Highlights

TV
Hairdryer
Private bathroom
Satellite channels
Mobile key entry
Daily housekeeping
Desk
  • Sleeps 3
  • 1 Double Bed

Superior Double Room, Terrace

cleanliness

Highlights

Terrace
TV
Shower/bath combination
Hairdryer
Private bathroom
Satellite channels
Mobile key entry
Daily housekeeping
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

Similar properties

About the area

Saint-Flour

Located in Saint-Flour, Citotel L'etape is near a train station. Musee de la Haute Auvergne and Geothermic Museum are cultural highlights, and some of the area's activities can be experienced at Caleden Spa Center and Le Lioran. GAEC du Mont-Journal and Maison de la Faune are also worth visiting. Spend some time exploring the area's activities, including skiing.

What's nearby

  • Saint-Flour Cathedral - 12 min walk
  • Musee de la Haute Auvergne - 12 min walk
  • Garabit Viaduct - 11 min drive
  • Chateau d'Alleuze - 15 min drive
  • le Lioran - 32 min drive

Getting around

  • Saint-Flour Station - 6 min walk
  • Clermont-Ferrand (CFE-Clermont-Ferrand - Auvergne Intl.) - 60 min drive

Restaurants

  • Viking Pub - 16 min walk
  • Les Iles du Cantal - 16 min walk
  • La Mangoune - 5 min drive
  • Chez Geneviève - 14 min walk
  • Folie des Sens - 13 min walk

About this property

Citotel L'etape

Hotel near a train station
A terrace, a garden and a bar are just a few of the amenities provided at Citotel L'etape. Be sure to enjoy a meal at the on-site French cuisine restaurant. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), luggage storage and meeting rooms
  • Smoke-free property, free newspapers and tour/ticket information
Room features
All guest rooms at Citotel L'etape offer amenities, such as free WiFi.
More conveniences in all rooms include:
  • Free toiletries and hairdryers
  • TVs with cable channels
  • Daily housekeeping and desks

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available for a fee: EUR 12 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Ski storage

Conveniences

  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Daily housekeeping
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • No lift

More

  • 5 floors
  • Building
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Limited room service

More

  • Desk
  • Mobile key entry

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 7:30 PM
Contactless check-in and check-out are available

Check-out

Check-out before 11:30 AM
Contactless check-out

Special check-in instructions

There is no front desk at this property
Guests must contact the property for check-in information
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation

Pets

Pets are allowed for an extra charge of EUR 8 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 7.0 per night.
Cots (infant beds) are available for EUR 7.5 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.05 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 12 per person
  • Pet fee: EUR 8 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 7.5 per night
  • Rollaway bed fee: EUR 7.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

This property does not have any lifts
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Grand Hôtel l'Etape
Grand Hôtel l'Etape Saint-Flour
Grand l'Etape
Grand l'Etape Saint-Flour
Citotel L'etape Hotel Saint-Flour
Citotel L'etape Hotel
Citotel L'etape Saint-Flour
Citotel L'etape
Citotel L'etape Hotel
Citotel L'etape Saint-Flour
Citotel L'etape Hotel Saint-Flour

Frequently asked questions

Is Citotel L'etape pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 8 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Citotel L'etape?

As of 28 Mar 2024, prices found for a 1-night stay for 2 adults at Citotel L'etape on 1 Apr 2024 start from AU$154.19, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Citotel L'etape?

This hotel doesn't offer parking.

What time is check-in at Citotel L'etape?

Check-in start time: 2 PM; check-in end time: 7:30 PM.

What time is check-out at Citotel L'etape?

Checkout is at 11:30 AM.

Where is Citotel L'etape located?

Situated in Saint-Flour, this hotel is within a 15-minute walk of Saint-Flour Cathedral and Musee de la Haute Auvergne. Gorges of Truyère and Garabit Viaduct are also within 9 miles (15 km). Saint-Flour Station is 6 minutes by foot.

Citotel L'etape Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 58 out of 128 reviews" "
Rating 8 - Good. 58 out of 128 reviews" "
Rating 6 - Okay. 9 out of 128 reviews" "
Rating 4 - Poor. 3 out of 128 reviews" "
Rating 2 - Terrible. 0 out of 128 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Alejandra

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area is great. The hotel is very clean and comfortable and the staff is very friendly. The restaurant for breakfast or dinner is wonderful.
Stayed 1 night in Dec 2022

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday
It was good
Stayed 1 night in Sep 2021

8/10 Good

Christopher

Liked: Staff & service
Stayed 1 night in Jul 2021

10/10 Excellent

Eddie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Saint Flour
Great Hotel I spent 2 nights here, staff were very friendly and spoke great English. Breakfast was fantastic and the rooms very clean and spacious. There was also free parking for about 10 cars. Saint Flour is a lovely town. Highly recommended.
Stayed 2 nights in Jun 2021

8/10 Good

A W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
We were extremely pleased with everything we encountered at this hotel. Helpful, pleasant reception staff, a decent bar, good-sized room that was spotless. We and our dog were made very welcome. We didn't eat there, wishing to explore St Flour but we wished that we had done.
Stayed 1 night in Oct 2020

8/10 Good

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with very friendly staff and excellent restaurant.
Stayed 1 night in Sep 2019

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent dîner! Very good Food!
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, well run hotel.
Very friendly and helpful staff and an excellent restaurant. Extremely well maintained.
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Saint Flour
Great view from the room balcony, friendly staff, great breakfast, easy to find, great pizza bar just up the road surrounded by a number of shops selling local produce / products
Stayed 1 night in Sep 2018

10/10 Excellent

Rob, Essex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, polite and helpful staff at check-in. Our room was comfortable and clean. Dinner was nothing short of superb, the great food accompanied by excellent service. All staff we came into contact with were, without exception, excellent. We will happily return.
Stayed 1 night in May 2018