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"Stayed in room 107, it smelled bad. It smelled of septic tank. Couldn’t get a dinner reservation, that’s on us for not booking ahead, turns out that they had a few events and weren’t staffed appropriately as they did have about 6 tables empty. Because of that we were told that we couldn’t get room service either. Not really what I would expect from a 4* hotel. Internet is rather slow unless you are standing next to the door, the usb chargers only work off you have the lights on (can’t charge...

"Clean and conveniently located. "

"The hotel is clean and in a good location close to the autoroute. However, check in is a nightmare. We stay regularly at B&B in Coquelles; they have staff to check you in, but in Troyes it's self service an not very clever. Thet don't serve wine - unless red is your choice, but even then you can't have a glass - only a bottle. Not even pleasant about it.. Second time here, but it will be the last."

"good value"

"Great staff and nice bar/restaurant. Super room!"

"Beautiful hotel in keeping with the rustic medieval surroundings however clean modern and stylish, the perfect combo! Everyone at the hotel is so lovely too, so helpful and friendly. "