"Absolutely terrible experience.
I booked apartment I got probably the worst room. Nobody apologized, gave explanation nothing, I just realized in the room this is not the room what I paid for.
First complaint at reception, I got just simple answer your room is occupied.
There was no compensation from the hotel only from the hotels.com.
The entrance door was broken, door in the shower was broken, broken door in wardrobe, only one towel for 3 people…
I got my room second day and the room was...
"Absolutely terrible experience.
I booked apartment I got probably the worst room. Nobody apologized, gave explanation nothing, I just realized in the room this is not the room what I paid for.
First complaint at reception, I got just simple answer your room is occupied.
There was no compensation from the hotel only from the hotels.com.
The entrance door was broken, door in the shower was broken, broken door in wardrobe, only one towel for 3 people…
I got my room second day and the room was...
"Hotel and rooms were very good. Just a couple of additions are needed. Hairdryer in the room(our phone was dead so couldn't ring for one). A kettle to boil water for an early cup of tea or coffee would be appreciated. There was a lack of information in the room and on the website about facilities e.g. Spa was closed apparently we were out of season it would have been good to have this information. Overall a pleasant 3 nights lovely staff and complex. "
"Hotel and rooms were very good. Just a couple of additions are needed. Hairdryer in the room(our phone was dead so couldn't ring for one). A kettle to boil water for an early cup of tea or coffee would be appreciated. There was a lack of information in the room and on the website about facilities e.g. Spa was closed apparently we were out of season it would have been good to have this information. Overall a pleasant 3 nights lovely staff and complex. "
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
The royal mountain hotel is managed by a lovely gentleman. He made our stay feel safe and comfortable. The room we had was very spacious for our family of 5. The pool is nice and refreshing after a long day. The hotel is located in the west bank so close to the valley of the kings and the Hatsheput temple. This place felt like home and we loved our stay here. There is not many restaurants near the hotel but with a bit of notice the manager can organise food served at the terrace. Thanks Khudri...
The royal mountain hotel is managed by a lovely gentleman. He made our stay feel safe and comfortable. The room we had was very spacious for our family of 5. The pool is nice and refreshing after a long day. The hotel is located in the west bank so close to the valley of the kings and the Hatsheput temple. This place felt like home and we loved our stay here. There is not many restaurants near the hotel but with a bit of notice the manager can organise food served at the terrace. Thanks Khudri...
A great hotel, tucked away from Luxor centre but very close to west bank sites.
Relaxing and enjoyable. Good facilities. Massages at the spa were passable and certainly not the best we have had, so there's room for improvement there.
What stood out was their ability to taylor private sites visits with their driver and the availability of a really good guide, Mr Omar, and that in itself made our stay even better. The food options at the property are ok, not vast, but of really good quality...
A great hotel, tucked away from Luxor centre but very close to west bank sites.
Relaxing and enjoyable. Good facilities. Massages at the spa were passable and certainly not the best we have had, so there's room for improvement there.
What stood out was their ability to taylor private sites visits with their driver and the availability of a really good guide, Mr Omar, and that in itself made our stay even better. The food options at the property are ok, not vast, but of really good quality...
Benny
Reviewed November 10, 2025Reviewed November 10, 2025
We loved our stay at Crowne Plaza. We were initially booked for 4 nights and then extended a further 3. Everyone is so lovely and helpful.
Highly recommend the Armenian restaurant they have on site called Mayrig.
We loved our stay at Crowne Plaza. We were initially booked for 4 nights and then extended a further 3. Everyone is so lovely and helpful.
Highly recommend the Armenian restaurant they have on site called Mayrig.
Anni
Reviewed November 2, 2026Reviewed November 2, 2026
Accomadation was nice a wee bit of muck tup first night re two rooms but sorted the next day.staff excellent sorted problem as quick as they could as we arrive early hours in morning
Accomadation was nice a wee bit of muck tup first night re two rooms but sorted the next day.staff excellent sorted problem as quick as they could as we arrive early hours in morning
Couldn't fault the hotel. Thoroughly enjoyed our stay. Staff extremely helpful and friendly, nothing too much trouble. Inhouse dining excellent and good value.
Couldn't fault the hotel. Thoroughly enjoyed our stay. Staff extremely helpful and friendly, nothing too much trouble. Inhouse dining excellent and good value.
We loved our stay at Great Pyramid Inn
All the staff were very friendly and approachable and wanting to help.
The highlights include the view from our room of the pyramids, the delicious breakfast, rooftop restaurant and the excellent laundry service.
We used the complimentary airport pick up and the driver was very friendly and a safe driver which gave us comfort as we arrives at 1.20am.
The location is exceptional being a 2mon walk to the pyramids entrance and a short drive to the...
We loved our stay at Great Pyramid Inn
All the staff were very friendly and approachable and wanting to help.
The highlights include the view from our room of the pyramids, the delicious breakfast, rooftop restaurant and the excellent laundry service.
We used the complimentary airport pick up and the driver was very friendly and a safe driver which gave us comfort as we arrives at 1.20am.
The location is exceptional being a 2mon walk to the pyramids entrance and a short drive to the...