Superior Double Room | View from room

Reviews of Sapa Vista Hotel

3.5 out of 5
Sapa Vista Hotel
70 Fanxipan Street, Sa Pa

Reviews

8.4

Very good

Rating 10 - Excellent. 14 out of 35 reviews" "
Rating 8 - Good. 11 out of 35 reviews" "
Rating 6 - Okay. 10 out of 35 reviews" "
Rating 4 - Poor. 0 out of 35 reviews" "
Rating 2 - Terrible. 0 out of 35 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location & Best view.
Stayed 1 night in Sep 2023

10/10 Excellent

Demetre

Stayed 1 night in Jul 2023

10/10 Excellent

James

Stayed 2 nights in Jul 2023

6/10 Okay

Juliette

Travelled with family
Liked: Cleanliness, staff & service
The hotel is conveniently located to the area attractions with many coffee/dining options and shops. It has an incredible view of the mountains and rice terraces. Staff was wonderful and helpful. Buffet breakfast was decent—can’t expect too much at this rate. The room is basic and the bathroom could use some adjustments to make it fully functional and comfortable. Overall, it was a reasonable value for the money.
Stayed 2 nights in Jun 2023

6/10 Okay

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, but noisy
The room and hotel were nice and clean, but they put me directly above the front entrance and it was quite noisy. The picture window mainly showed the other guests at the coffee shop… I recommend a stay, but avoid the 2nd floor, if possible!
Stayed 1 night in Mar 2022

8/10 Good

C P M Hoang

Stayed 1 night in May 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2019

8/10 Good

Orly

Liked: Cleanliness, property conditions & facilities, room comfort
The location and the view in higher floors r the reason to choose this hotel.
Stayed 3 nights in Feb 2019

8/10 Good

Dwayne

Good location, amazing view
We stayed at the Sapa VISTA hotel and had the mountain view room and words cannot describe the view we had. So much so that other people were comming to the lobby of the hotel to take pictures. We definitely suggest staying here, centrally located, although a bit of walking uphill is required to get to the city center.
Stayed 1 night in Sep 2018

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Abalsea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy Hotel in good location
Hotel was as described in the listing. Even though it was so cold during our week of stay, the staff (esp the lady receptionist) was all smile and friendly. It was a hassle free trip as we the hotel was able to suggest and plan itineraries for us. The view from the room was awesome too! The location is fantastic, short walking distance to shopping
Stayed 3 nights in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The counter staff on check in day was superb. However, when we were checking out and asked for help with directions and taxi booking to the bus station, another staff was dismal and could not be bothered to be of any assistance.
Stayed 3 nights in Dec 2017

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
Room for improvement
We stayed here on a trekking visit to Sapa. Tip - ask for a sealed room as the one we stayed in had an opening by the side of the window onto the landing beside the lifts. It took us a while to figure out where conversation was coming from. Additionally, only one side of the building has views. On the other it looks over what appears to be a cable car or light railway construction site. Breakfast could be improved. Views are amazing.
Stayed 2 nights in Nov 2017

6/10 Okay

anne, melbourne

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice hotel BUT be careful!
Travelling with my two teenage children and booked 3 nights at Sapa Vista hotel through expedia. We booked a delux family room with a double bed, a single bed, with a beatiful mountain view balcony room. HOWEVER when we checked in, the hotel staff gave us a room with a queen bed, and told us they going to bring a single mattress for us! Straight away I said to them this was not the room I booked. they then took me to a room on level 3... and yes there were 2 beds but outside, instead of a glorious mountain view, we got an ugly view of a big power poles with power lines!!! I was very frustrated by then! So I talked to the supervisor..... At the end, they finally gave us the exact room we booked, a spacious family room with 2 beds and beautiful view on level 5. Overall we enjoyed our stay in sapa, vista hotel have good view of the mountains from rooms on level 5 to 7.... however not happy with checking in and the room issues. Hotel staffs need to make sure their guests get the right room they booked.
Stayed 3 nights in Oct 2017

10/10 Excellent

Bipin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with amazing views.
Amazing mountainside views at this hotel. Comfortable beds and good showers with plenty of hot water. Had an excellent stay here. The hotel staff were great.The only minus for me was the breakfast.
Stayed 3 nights in Sep 2017

10/10 Excellent

Paal Kristian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay at Sapa Vista hotel was excellent. They organized a lot of stuff for us. They fixed a good guide for trekking, organized further transport and had a good laundry service. Web also had a good meal in the restaurant. The staff is is super friendly and helpful. They even upgraded our room because they had one available when we arrived. The view was fantastic! I only have good things to say about this hotel. I highly recommend it if you are staying in Sapa for more than one night and want some comfort.
Stayed 2 nights in Jun 2017

10/10 Excellent

Kerry Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The most amazing view from this hotel. So helpful with local tours for both group or private options.

10/10 Excellent

Joanne , Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Most amazing views!
Obliging and friendly staff. Very enjoyable stay.

10/10 Excellent

Andrew, Bundaberg, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful view, helpful staff
Made our trip to sapa very easy, fair and honest in booking walking tours and buses to hanoi etc.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice place for good price
the hotel was better than I anticipated. Very cloudy around the area, but the window was nice and big. the shower water was too weak

6/10 Okay

Karen and Chris, Aldergrove, BC

Disliked: Cleanliness, staff & service
Just for the view
Awesome view. Comfy beds. BUT... horrible breakfast, little to no housekeeping and frustrating wifi. Staff is better suited to a hostel.

6/10 Okay

Tay Soon

Liked: Cleanliness
great mountain sight but bad balcony sound
Good mountain view but got very noisy early in the morning from the vehicles moving below my room. Should have better sound proof balcony glass door. As a result my sleep was adversely affected. Another negative pt, although the hotel is 5 month old but its condition looks like 5 year old . Need better property maintence.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is far from the city center

8/10 Good

YOO

Stayed 1 night in Jun 2023

8/10 Good

EUNJIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
추천
전반적으로 만족했습니다. 엄청 깨끗하다라는 느낌은 받지못했지만 지내기엔 전혀 지장없었습니다. 방열쇠고리가 너무커서 불편합니다.
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2018

6/10 Okay

HongJae

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
뷰는 최고임!!!
친절함봐 뷰는 너무 만족스러웠으나 그 외에것들은 포기했음. 뷰가 모든것을 용서하게 만들어 줬음.
Stayed 3 nights in Sep 2018

10/10 Excellent

chen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
מומלץ ביותר
מלון מעט רחוק מהמרכז אבל אפשרי להגיע רגלית, מלון מושקע עם חדרים גדולים ומאובזרים. צוות מקסים ומיטה נוחה. מסעדות מדהימות באיזור ונוף מהמם לגידולי האורז מהקומה הגבוהה
Stayed 1 night in Jul 2018
Response from Quyet Nguyen on 9 Aug 2018
תודה רבה לך! אנו מקווים לשרת אותך שוב!

6/10 Okay

Trieu Van Quang, Ha noi

Liked: Cleanliness, property conditions & facilities
khach san sach se, co view dep
khach san sach se, co view dep nhung do an chua duoc tot
Stayed 2 nights in Apr 2018

8/10 Good

Jantana

Liked: Cleanliness, property conditions & facilities
เสียงรถและสิ่งก่อสร้างรองโรงแรมดังมาก วิวสวย
ห้อง sweet junior mountain view กว้างและได้วิวที่สวยงามตามภาพที่ลงไว้ แต่รอบๆโรงแรมกำลังก่อสร้าง รวมถึงถนนที่ผ่านหน้าโรงแรมก็เป็นถนนหลักที่รถวิ่งไปมาเยอะ ทำให้ได้ยินเสียงดังตลอดเวลาถ้าเปิดประตูระเบียงห้องไว้ ทำลายบรรยากาศมาก วันกลับเราแจ้งโรงแรมให้จองแท็กซี่เพื่อพาเราไปส่งขึ้นรถที่ SAPA express bus station แต่พอถึงเวลาทางโรงแรมแจ้งว่าหาแท็กซี่ให้ไม่ได้เนื่องจากเป็นวันอาทิตย์คนใช้บริการเยอะ เราและเพื่อนต้องแบก luggage ขึ้งมอเตอร์ไซด์คนละคันเพื่อไปให้ทันรถ รู้สึกไม่ประทับใจบริการด้านนี้เลย
Stayed 1 night in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sapa <3
3 dni w Sapa to bardzo miła niespodzianka, pogoda dopisała, widok z okna pokoju przepiękny! Polecamy!
Stayed 3 nights in Aug 2017
Thank you so much for your staying. Hope to be served you next time!

10/10 Excellent

THI KIM OANH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
cảnh view rất đẹp mở mắt ra đã được ngắm một bức tranh tuyệt mỹ. nếu bạn được ở phòng ở tầng càng cao càng đẹp
Stayed 1 night in Aug 2017
Dear Chị Kim Oanh, Cảm ơn chị đã dành kỳ nghỉ của mình tại Khách sạn Sapa Vista bên em. Chúc chị và gia đình luôn mạnh khỏe, hạnh phúc! Kính mong được phục vụ chị và gia đình ở những lần sau!

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
มีไฟดับเป็นระยะๆ

10/10 Excellent

Artur, Москва

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Жить только тут! Вид из окна завораживает!
Мегаприятный отель. Вид из номера просто завораживает. При заселении нам бесплатно повысили категорию номера. Смотришь в окно - и не можешь удержаться от красоты. В номере чисто, есть все необходимое. Удобная кровать, постельное белье - на отлично. Санузел чистый. Есть кофейно-чайные принадлежности. Из персонала один парень прекрасно говорил на английском (остальные средне), дал все необходимые инструкции, показал хорошие маршруты и помог провести время после выселения (отправил в партнёрский отель бесплатно принять душ). Завтраки для Вьетнама очень неплохие. Был шведский стол. На выбор - яйца, сосиски, блинчики, лапша, овощи, жареные бананы. Чай-кофе-сливки и т.п. В отеле брали на целый день трекинг в горы с персональным гидом. Заплатили по 30 долларов с человека. Остались очень довольны. Маленькая ремарка: отель находится несколько вдалеке от остальных отелей. В отеле байки стоят 130 тысяч VND, в городе почти вдвое дешевле.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
선택 조건은 산 전망. 아침 저녁으로 산을 바라볼 수있어서 좋았으나 발코니가 너무 좁아 아쉬웠다. 또 조식은 정말 먹을 게 없었다. 다른 외국인들도 마찬가지였는지 팬케익만 계속 리필해서 먹을 정도. 리셉션 직원은 영어를 아주 잘하고 친절했다.