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"Beautiful hotel "

"The staff were amazing. Special shout out to Sheila at breakfast but they were all amazing. It's a wonderful hotel in a fantastic location. 10/10"

"Clean, nice room. Good air conditioning "

"Nice to be able to stay in the Jebel Sham area. Staff service was excellent but otherwise stay was mediocre. I stayed in a tent and the lighting was very poor. Could not do much. I asked about lighting and got an answer that it was to create atmosphere. If I wanted to be in a cave it would be good. Found the food mediocre especially the breakfast."

"We only stayed one night and arrived around 7pm so could not see much about the hotel. We were told that the swimming pool was in maintenance but they offered us the possibility to use one of the private pools. They were really kind in general and we felt so welcomed. Loved the place!"

"Love it! "

"It was an excellent experience!"

"Absolutely fantastic place to stay to visit Jabel Aktar ! Stayed 5 nights half board food was amazing , rating for food and room is 10/10"

"Things which could be improved Porters were taking other peoples cars luggage and leaving behind people like myself behind even though it was Eid holidays and it was busy no excuse to miss people who have been waiting patiently or pick and choose.. Complimentary drink glasses should be refreshed sooner than waiting like 20 min Breakfast needs improvement omelette station and Que outside in the heat not a good idea especially where the Que is within stairs quite dangerous for elderly and children. Been staying here for last 5 years omelette station was better inside..Assam the activity guy was 5* amazing and kids really enjoyed it"