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"We went for breakfast at 9 am, it closed at 10 and the hot food that was out needed replenishing. What was there had been sitting a while. Staff in reception, spa and restaurant were excellent and the best part of the stay. The hotel needs updating, rusty pipes in the pool area, padlocks given to lock lockers, dated decor in rooms etc. It isn’t a 4* property."

"Room was excellent, bed very comfortable. Unlimited continental breakfast was also excellent. Staff were very friendly and helpful. I would definitely recommend this hotel and am looking forward to staying there again when I return to Chester."

"Hotel is lovely and clean. The staff are very friendly. The only problem is you have to pay for the gym and Paul separately. I think it was £20 for two hours."

"The breakfast was as good as you can expect for a 3 star hotel. We had no complaints there. Did not use other facilities. "

"Great location Very helpful staff Good breakfast BUT no parking. Drivers beware"

"The bedroom was clean but could not see outside as the window as it had frosted class. Bedroom was cold."

"The room had a couple of cleanliness issues,also looking out of our room window there was a great big container not great. Also breakfast was a bit of a let down,the size of my husband's full Welsh breakfast was smaller the 2nd morning,loads of mushrooms,2 halves of tomatoe on 2nd breakfast about 4 bits of mushrooms and 1 halves of tomato"

"I have stayed at this hotel many times with no issues, after the checking into our room we noticed the toilet would not flush, we reported it to reception and nothing was done for our two night stay we were constantly updating reception. We have to go down two floors to go to the toilet. Totally unacceptable."

"Good sized clean room with a decent continental breakfast."