Minstrel Court, Ermine Way, Arrington, Royston, England
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 3 out of 4 reviews" "
10 - Excellent
3
Rating 8 - Good. 0 out of 4 reviews" "
8 - Good
0
Rating 6 - Okay. 0 out of 4 reviews" "
6 - Okay
0
Rating 4 - Poor. 0 out of 4 reviews" "
4 - Poor
0
Rating 2 - Terrible. 1 out of 4 reviews" "
2 - Terrible
1
7.4/10
Cleanliness
2.0/10
Property conditions & facilities
Reviews
10/10 Excellent
Marzena
Travelled with family
1 Apr 2024
Liked: Cleanliness, room comfort
Amazing, quiet and peaceful place,dogs friendly.
I'll back there.
Marzena
Stayed 7 nights in Mar 2024
Response from Anchala on 2 Apr 2024
Dear Marzena,We're thrilled to hear that you had an amazing and peaceful stay at our place! Providing a tranquil and pet-friendly environment for our guests is important to us, and we're delighted that you enjoyed your time with us.We look forward to welcoming you back in the future!
10/10 Excellent
Martin
Business traveller
20 Mar 2024
Liked: Cleanliness, room comfort
Fit for purpose
Nicely secluded and tucked away. Served it's purpose well. Not 5 star hotel accommodation but perfect for a contractor and anyone who wants a quiet evening. It had everything I needed.
Martin
Stayed 2 nights in Mar 2024
Response from Anchala on 21 Mar 2024
Dear Martin,Thank you for your positive feedback! We're glad to hear that you enjoyed the secluded and tranquil atmosphere of our hotel. We understand that not everyone is looking for 5-star luxury and we're delighted that you found our accommodations perfect for your needs as a contractor. We appreciate your support and hope to welcome you back again soon.
this property too far from public transport, the living condition is rear poor, sad have kitchen but it is not.
Hong
Stayed 3 nights in Aug 2023
Response from Madison on 21 Sept 2023
Dear Hong,Thank you for sharing your thoughts about your recent stay at our property. We greatly appreciate guest feedback as it helps us improve our services and better meet our guests' expectations.We apologise for any inconvenience you experienced due to the property's distance from public transport. We understand the importance of accessibility and convenience for our guests.We also take your comments regarding the living conditions very seriously. Your comfort and satisfaction are our top priorities.Your input is invaluable to us, and we will use it to make necessary improvements that will benefit future guests. If you would like to discuss your stay further or have any additional feedback to share, please don't hesitate to reach out to us.Once again, we appreciate your feedback and hope for the opportunity to provide you with a more pleasant experience in the future.Best regards,Madison