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"Rude staff, bed bugs and no cleaning despite multiple requests. "

"Good location, basic but clean rooms, good value for money. Friendly staff."

"Great location, service and coffee. Highly recommended!"

"We had booked and paid in full 6 months in advance and were told a few days prior our booking that the amenities (pool, sauna, steam room and parts of the gym) were closed for refurbishment. Not only the hotel did not answer our messages regarding a potential compensation or partial refund, they could only gave us a room upgrade when checking- in a reception. Although we appreciated the gesture, it was a small compensation considering we specifically booked the hotel for the amenities and were only told about the closure 3 days prior.... That being said, they have, by far, the best breakfast buffet I have ever seen and the staff was very friendly."

"There are shops and restaurants within walking distance, and the hotel is next to a tram stop. 10 mins and youre in the city centre"

"I chose the hotel because of its convenience for the railway Central Station. They notified us on arrival there would be building noise each day from 10 to 4 pm - yes it was noisy and continued to 5pm. Hotel was extemely busy, long queues in reception, the "highly sophisticated" call systen for the elevators had several problem and we had to nominate our time for breakfast as it was so crowded."

"Great location. So many places to eat at train station. Now phone in the room. Had to go down to the front desk to ask for more pillows. Good brrakfast. I am picky, and it had a variety so something for everyone. We had a really large room but looked in some other rooms, and they seemed quite small. Only complaint was there was very little furniture and very tiny tables next to the bed. We in the US are use to having more surfaces to put things and somewhere to elevate your suitcase. No drawers also. It would have been a pain if we were there for more than one night."

"Very good location, walkable even with luggages in the snow.Also very happy with the breakfast offered. "

"The Karl Johan hotel is simply outstanding—great accommodations, nice and friendly staff, and superb breakfast. "