Round Rock West Hotels, Austin

"Although the room was large enough with a comfortable easy chair, a lamp did not work, the lights over bathroom sink did not work, the toilet was running but stopped that myself, but the bathtub water continued to run due to the faucet not working."

"Pros: -Staff was kind -Housekeepers are doing a great job! They came by everyday and restocked (I always have an issue with this at the higher end hotels). -Beds were comfy (minus the bed cover) -New A/C unit Cons: -Room had a smell -Pool closed 2/3 days we were there -Breakfast hours were inconvenient for us so we didn't partake thus adding to our expenses of eating out (6am-8am) -No closet, has a weird built in divider (Note to hotel: This item needs to be restored/Painted or replaced because it makes the room look old along with the carpet. Also the outside of the building looks like hotel transelvania. It desperately needs a painting to something more vibrant. The yellow lights in the hallways make it look tired and old. Maybe also add smell to the main vents. The hotel has alot of potential. It just needs updates. Overall it should have been a little less expensive imo, but all Austin seems to be higher. Im sure the current owners are going to do a great job with transforming the hotel 🙂"

"Breakfast was great. Parking was entirely too expensive."

"The room was absolutely amazing, the staff was super kind and helpful, and the breakfast had a ton of options. I 10/10 would stay here again in a heartbeat."

"Decent place with free parking and nice pool. Good breakfast; happy staff in breakfast area."

"I have a CPAP machine and the electrical outlets on the lamp stand were not functional. I had to put CPAP on other side of bed on the floor and cord was a bit short, certainly not ideal for me."

"Everything was great"

"Love this hotel. Amazing service, super clean, and great food"

"You guys ruined my birthday weekend!! My initial reservation was canceled the day of arrival and was told by your representative that my replacement was equal to or upgrade and it was NOT!! When I asked if you all could find me another hotel, I was told that you could not accommodate me. So, I canceled that reservation and stayed at a Marriott which costed me another $900+ on top of what I already paid you!! I will never use this service again and will be sure to advise others to do the same. Beyond disappointed!! "