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Egyptian cotton sheets, premium bedding, memory foam beds, in-room safe
Egyptian cotton sheets, premium bedding, memory foam beds, in-room safe
Free toiletries, hair dryer
Free toiletries, hair dryer

Guest reviews

4.3/5 Excellent
281 reviews
Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Business Services
  • Parking Available
  • Laundry
  • Housekeeping


Explore the area

Popular LocationSanta Claus Statue1 min walk
Popular LocationSonneveld House4 min walk
Popular LocationChabot Museum5 min walk
AirportRotterdam (RTM-Rotterdam The Hague)9 min drive

Choose dates to view prices

  • Basic Room

    5/5 guest room rating

    Room amenities

    • 14.5 sq m
    • Sleeps 1
    More detailsBasic Room
  • Standard Room

    4.9/5 guest room rating

    Room amenities

    • 22.5 sq m
    • City view
    • Sleeps 2
    More detailsStandard Room
  • Superior Room

    5/5 guest room rating

    Room amenities

    • 27 sq m
    • City view
    • Sleeps 2
    More detailsSuperior Room
  • Family Room

    5/5 guest room rating

    Room amenities

    • 24.5 sq m
    • Sleeps 3
    More detailsFamily Room
  • Family Room

    5/5 guest room rating

    Room amenities

    • 38.5 sq m
    • City view
    • Sleeps 4
    More detailsFamily Room
  • Standard Double Room Single Use

    4.8/5 guest room rating

    Room amenities

    • 22.5 sq m
    • City view
    • Sleeps 1
    More detailsStandard Double Room Single Use
  • Superior Double Room Single Use

    3.8/5 guest room rating

    Room amenities

    • 27 sq m
    • City view
    • Sleeps 1
    More detailsSuperior Double Room Single Use

About this area


In the city centre and near a metro station, Hotel Emma is in a walkable area with good shopping. Sonneveld House and Boijmans Van Beuningen Museum are cultural highlights, while Santa Claus Statue is a notable landmark. Blijdorp Zoo and Plaswijckpark are also worth visiting. Our guests love the hotel's central location.

Popular Location

What's nearby

  • Santa Claus Statue - 1 min walk
  • Sonneveld House - 4 min walk
  • Boijmans Van Beuningen Museum - 5 min walk
  • Chabot Museum - 5 min walk
  • The New Institute - 6 min walk

Getting around

  • Rotterdam, Maashaven - 6 min drive
  • Rotterdam Central Station - 9 min walk
  • Rotterdam (RTM-Rotterdam The Hague) - 9 min drive

About this property

Hotel Emma

3-star Rotterdam hotel in Oude Westen, near Santa Claus Statue
Along with a rooftop terrace, this smoke-free hotel has coffee/tea in a common area and a meeting room. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. All 24 soundproofed rooms feature free WiFi and memory foam beds. For a bit of entertainment, LED TVs come with cable channels, and guests can also appreciate conveniences like fridges and coffee makers.
Hotel Emma offers 24 forms of accommodation with laptop-compatible safes and coffee/tea makers. Memory foam beds feature Egyptian cotton sheets and premium bedding. LED televisions come with premium cable channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a ceiling fan and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested. Renovation of all guestrooms was completed in January 2016.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Limited parking spaces
  • Parking nearby: EUR 15 per day

Food and drink

  • Free buffet breakfast available daily 6:00 AM–11:30 AM
  • Coffee/tea in a common area

Things to do

  • Shopping

Family friendly

  • Dry-cleaning service
  • Laundry facilities
  • Fridge
  • Soundproofed rooms


  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • Dutch
  • English
  • French
  • German

Business services

  • 1 meeting room
  • Computer station


  • Rooftop terrace


  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel


  • Smoke-free property
  • TV in reception

Room amenities


  • Blackout drapes/curtains
  • Ceiling fan
  • Egyptian cotton sheets
  • Memory foam mattress
  • Premium bedding


  • Free toiletries
  • Hairdryer


  • TV channels
  • LED TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free tea bags/instant coffee
  • Fridge


  • Desk
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Soundproofing



Check-in between 2 PM and midnight
Minimum check-in age - 18


Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk


Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Cots (infant beds) are available for EUR 10.0 per night

Payment types

American ExpressDiners ClubJCB InternationalMastercardVisa

Important information


You'll be asked to pay the following charges at the property:

  • A 5.96 per cent city/local tax will be charged

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Nearby parking fee: EUR 15 per day
  • Late check-out fee: EUR 40 (subject to availability)
  • Crib (infant bed) fee: EUR 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).

National rating

This property does not have a Netherlands Tourist Board rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Hotel Emma rotterdam
Hotel Emma
Emma rotterdam

Frequently asked questions

Can I cancel my reservation for free at Hotel Emma and receive a full refund?
Yes, Hotel Emma offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Emma cancellation policy on our site for more details about any exclusions or requirements.
Is Hotel Emma pet-friendly?
No, only service animals are welcome at the property.
How much is parking at this property?
Limited spots are available.
What time is check-in at this hotel?
Check-in is from 2 PM to midnight.
What time is check-out at this hotel?
Checkout is at 11 AM. Late checkout is available for EUR 40 (subject to availability).
Where is this property located?
Located in Oude Westen, this hotel is within a 5-minute walk of Santa Claus Statue, Sonneveld House and Boijmans Van Beuningen Museum. Chabot Museum and Witte de Withstraat are also within 10 minutes. Rotterdam Central Station is 9 minutes by foot and Rotterdam Blaak Station is 17 minutes.

Guest reviews

Overall score and ratings for Hotel Emma

5 - Excellent
4 - Good
3 - Okay
2 - Mediocre
1 - Poor
Service and Staff
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Location is great, the breakfast is a bonus, 3rd floor balcony is awesome. The only thing I thought was holding it back was how tiny the studio room is! The view is nothing to write home about, but I guess you get what you pay for. My second time staying at this hotel, it gets the job done.

Stayed 2 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very limited car parking spaces (6) and very tight to go in and out (reverse to back out so be careful if you have a big car. Otherwise good location and easy walk to most attractions

Stayed 1 night in Dec 2019

4/5 Good

  • Liked: Staff & service, room comfort
Nice hotel in a good location

Stayed 3 nights in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great place to stay for a quick trip. Close to the rail station. Shops, bars in close vicinity. And not expensive.

Stayed 1 night in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little hotel

Very friendly and helpful staff, room has everything you need and is very clean. Good breakfast buffet. Would definitely stay there again if in the area.

Stayed 2 nights in Dec 2019