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"Very clean and spacious. Highly recommend."

"Room was dirty old and desperately needs paint and love"

"I haven’t received check in details and had to call numerous callers to get the night staff to supply check in card. Room was good but the fridge was very noisy. The room needs to have some utensils like spoon to stir your hot drinks. There was no front desk staff the morning to find some information and to get a breakfast card Other the bad comments, it is good place for stay over for couple of nights. "

"Room was very clean. Laundry machines were working good. Parking was limited. "

"Natural pools were nice."

"The room's bathroom was too small- there was no where to hang out wet togs and towels. Pool gate and area could use a update and refresh. and the curtains are too see through, for $300 per night I was expecting a bit more in the room, but staff were great. Prices for a toated sandwich and salad and fried expensive."

"Very nice hotel. Good air filtration considering closeness to the hot spring water. Excellent location and good looking rooms. Would recommend to anyone coming to Rotorua for the Spas."

"Dated, but nice!"

"We loved our log cabin, it was very spacious, the only thing that let it down was the bedspread smelled horrible so I suspect it hadn’t been washed in a long time. I ended up taking the duvet off the spare bunk bed because I thought I was going to gag. The kitchen facilities and bathrooms are great. The hot pools are awesome and the main reason I stay here. I note that the tv wasn’t working in the tv room and there was a note telling people to use the tv in the games room instead, but when my daughter went there at 8.05pm it was locked, so that was disappointing. "