Premium bedding, minibar, in-room safe, desk
Check availability

Reviews of Vatican Relais Rome

Vatican Relais Rome
Borgo Angelico 22 Int. 4, Rome, Lazio

Reviews

9.2

Wonderful

Rating 10 - Excellent. 73 out of 117 reviews" "
Rating 8 - Good. 37 out of 117 reviews" "
Rating 6 - Okay. 3 out of 117 reviews" "
Rating 4 - Poor. 2 out of 117 reviews" "
Rating 2 - Terrible. 2 out of 117 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, close to everything. Restaurants, subway and buses are all within a few minutes. Friendly staff and accommodations were always clean. I look forward to staying in the future.
Stayed 6 nights in Apr 2024

10/10 Excellent

Sofia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and Clean
One block from the vatican, close to good restaurants like the La Locanda di Pietro which became our favorite restaurant and also within walking distance to other places to visit. Clean rooms but on the tighter side which is common by european standard. Staff are friendly. Breakfast is average. It's more than enough for me but I eat very light breakfast. And thanks goodness they have an elevator. They kept our bags until we were ready to leave for our flight late in the afternoon. Will definitely recommend.
Stayed 2 nights in Dec 2023
Response from Vatican Relais Rome Staff on 25 Feb 2024
Dear Mrs. Sofia,Thank you so much for the awesome review.We're very flattered knowing that you and your family enjoyed your stay in Vatican Relais Rome.We are hoping to see you again on the future when you return to Rome. Best Regards

8/10 Good

Amir

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This place is lovted next to Vatican city nd walkinh distance from down town. The place is clean nd staff is friendly nd ccomodating. I just wish they had tea or coffee in the room.
Stayed 3 nights in Oct 2023
Response from Luisa and Staff on 8 Oct 2023
Dear Amir,thank you so much for your feedback.Kind regardsThe Staff

10/10 Excellent

Byron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only 5 minutes to St Peter’s Square and Basilica. Places to eat/shop all close by.
Stayed 2 nights in Sep 2023
Response from Vatican Relais Rome Staff on 20 Sept 2023
Dear Mr.Byron,Thank you so much for the amazing feedback.I hope to see you again in Rome.Kindly Yours

10/10 Excellent

Laurel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful and friendly and gave us great recommendations for dining and getting around town.
Stayed 2 nights in Sep 2023
Response from Luisa Rasi on 18 Sept 2023
Dear Laurel, Thank you so much for the wonderful review. It was flattering to know that you are satisfied with your stay. We hope to see you again in the future. Best Regards Vatican Relais Rome Suite The Staff

10/10 Excellent

Tina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is lovely. The staff are kind, available and very professional. The room is beautiful and more importantly in this heat - COLD. I will definately be back just to stay here.
Stayed 2 nights in Sep 2023
Response from Vatican Relais Rome Staff on 9 Sept 2023
Dear Ms. Tina,Thank you so much for the amazing review. We hope to see you again in the future. Kindly Yours

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved everything about the space. We were delayed for our trip due to flight issues and they were super accommodating to us arriving later than expected. The morning breakfast they offered was quaint and very nice. The location couldn’t have been better, being minutes from the Vatican tours entrance and right around the corner from St. Peter’s Basilica. Plenty of options for food and drink as well. We had a cute wraparound balcony as well.
Stayed 2 nights in Jul 2023
Response from Vatican Relais Rome Staff on 10 Aug 2023
Dear Mr. Daniel,Thank you so much for the wonderful review. We are extremely happy to know that you enjoyed your stay with us.We hope to see you and your friend again in the future.Sincerely Yours

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located, we were a bit scared once we got to the building but it surprised us. Rooms were super clean, renovated and comfortable. Best part, the AC worked which is hard to find in time. Totally recommended
Stayed 1 night in Jul 2023
Response from Luisa and Staff on 19 July 2023
Dear Maria,thank you so much for your feedback!Kind regards

10/10 Excellent

Byron

Stayed 3 nights in Jul 2023
Response from Vatican Relais Rome Staff on 10 Aug 2023
Dear Mr. Byron,Thank you so much for the wonderful rating. We hope to have you again in the future.Kindly Yours

10/10 Excellent

Riccardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023
Response from Luisa and The Staff on 3 July 2023
Dear Riccardo,thank you so much for your feedback!!!Kind regards

10/10 Excellent

Krystyna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property is located within walking distance to the Vatican and St. Peter’s Basilica. The owner and staff, ie Lilly are very helpful and informative. The property is very clean and well maintained.and great value for your money. There is an elevator which helps if you have heavy luggage. Highly recommend.
Stayed 3 nights in Jun 2023
Response from Luisa and Staff on 26 June 2023
Dear Krystina,was a great pleasure to host you and your friends!!!You are so kind persons! I hope to see you again if you will come back to visit Rome.Warms Regards

10/10 Excellent

Scotty

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This location is haste free and close to the Vatican and other sights to see. There’s a lot of local flavors to choose from and from all across the world.
Stayed 2 nights in Jun 2023
Response from Vatican Relais Rome Staff on 25 June 2023
Dear Mr. Scotty,Thank you so much for the amazing review.We wish to meet you again soon. Best Regards

8/10 Good

Minerva, Pembroke Pines

Travelled with family
Liked: Cleanliness
This property is a guest house in a Condo where 2 floors have rooms that belong to Vatican Relais Rome. It does not look like a hotel entrance but a Condo therefore you have to look at door buttons to access the Guest rooms. Rooms are super clean, small, and are serviced everyday. All rooms have a small balcony cute to bring breakfast and eat there. No coffee pot or access to hot water in rooms or a microwave. Breakfast is 7 euros additional fee per person, every morn from 7:30-10:00. Not much a variety but ok for the price. Most of the day there is no access to personal on the front desk but are friendly if and when you are lucky to find staff. Vince was the only one we were ever able to find and he was great and always helpful. Customer service is lacking. The plus, its 7 minutes to Vatican and taxi stop. Many restaurants close by too. Good for a couple but not a family and for a short stay. If you are accustomed to hotel environment, amenities, and hotel front desk service, this place is not for you. Overall a clean place to sleep at the end of the day.
Stayed 9 nights in Jun 2023
Response from Luisa Rasi on 24 June 2023
Dear Minerva,thank you so much for your feedback.Kind regards

10/10 Excellent

Dominik

Stayed 5 nights in Jun 2023
Response from Vatican Relais Rome Staff on 14 June 2023
Dear Mr. Dominik,Thank you so much for the awesome feedback.We hope to see you again in the future.Best Regards

4/10 Poor

Juana Maria, Antioch

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Disappointed. Receptionist closed at 8pm and call for emergencies only after that. Bathroom not designed for women. Sink area small, sink bowl big not enough room for cosmetic bag or toiletries. The balcony decorated with plastic foliage 😢 very sad
Stayed 3 nights in May 2023
Response from Vatican Relais Rome Staff on 23 May 2023
Dear Ms. Juana Maria,Thank you for the review. The reception is open from 7:00am until 8:30pm which is also indicated in the Information Section of the property. I hope you checked the time to avoid disappointment.Regarding the bathroom, Yes, the sink bowl is big but there is also additional space under the sink where you can place toiletries and cosmetics.We do our best to make the stay of every guest comfortable and we our sorry if we didn't meet your expectation.Best Regards

10/10 Excellent

D

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4 nights in Rome 24/28th April '23
The hotel is situated on a side street about 10 minutes walk from the Vatican. Staff were friendly and helpful. Breakfast was a no frills continental type but plentiful enough. Rooms were functional and had a balcony with a small table and chairs which was a bonus. Overall ideal for our needs
Stayed 4 nights in Apr 2023
Response from Vatican Relais Rome Staff on 3 May 2023
Dear Mr. D,Thank you so much for the amazing feedback.We are extremely happy to know that you and your family enjoyed your stay. We appreciate all your beautiful comments about us and the property.We hope to see you again in the future.Kindly Yours,

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful little guest house close to the Vatican
A friendly family run hotel a stone’s throw away from the Vatican. Plenty of places to eat just around the corner with lots of choice.
Stayed 5 nights in Apr 2023
Response from Vatican Relais Rome on 28 Apr 2023
Dear Mr. Andrew,Thank you so much for the amazing feedback.We are extremely happy knowing that you and your wife enjoyed your stay with us.We appreciated all your beautiful words about us. We hope to see you again next time. Best Regards

10/10 Excellent

Kris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our flight was coming in later in the evening. the property manager stayed in touch so that we won’t forfeit our room. This is more of a bed and breakfast than a hotel-hotel. Very close to the Vatican like 3-4 blocks. Good restaurants to eat around. We were VERY pleased with the whole property and staff (Rency and Lily) Everyone was enormously helpful. They’re always cleaning the facilities and consistently available for any and all questions and requests. The hotel also offers a small breakfast with coffee, espresso etc and various breads for a small fee. Very close and accessible to everything. You are literally in the middle of Vatican City. Commuting to places is ideal as the public transportations are always on time and plentiful. Thank you for a great stay Vatican Relais Rome!
Response from Vatican Relais Rome Staff on 16 Apr 2023
Dear Ms. Kris,Thank you so much for the amazing feedback.We are so happy knowing that you had a wonderful stay in Vatican Relais RomeThank you for sharing genuine informations and review regarding your experienced with us. We can't wait to see you again on your next visit to Rome:)Best Regards

10/10 Excellent

RAYMOND

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
It was an excellent location, super clean and very friendly and helpful stuff
Stayed 2 nights in Apr 2023
Response from Vatican Relais Rome Staff on 9 Apr 2023
Dear Mr. Raymond,Thank you so much for the excellent feedback. We are so happy to know that you appreciated ourlocation and the hospitality of our staff.We hope to see you again and your family in Rome.Best Regards

2/10 Terrible

judith

Travelled with group
Disliked: Staff & service, amenities
What was unique was it was the most expensive hotel room of our trip, but we were treated worse there than any other hotel. The room was not ready at the time that was advertised, so we had to wait elsewherw an hour although we were exhausted from trip. Hotel would not give us option for breakfast. Receptionist was unfriendly, unaccommodating & very controlling.
Stayed 1 night in Apr 2023
Response from Jobelle Santos on 7 Apr 2023
Dear Mrs. Judith,Thank you for taking time to leave your review regarding your stay but we totally disagree with all what you said.It is not the hotel's mistake if you didn't read the time for check in information. We also exchanged messages on the message box where in the check-in time is clearly indicated. You said you will arrive before 3:00pm but instead you came at 10:30am and demanding to have the room ready. We also informed you in our messages that all the rooms will be ready only after 2:00pm which is the standard check in time of most hotels here in Rome. Check out time is at 10:00am so you must consider the time we need for cleaning the room.Regarding the breakfast, your reservation does not include the breakfast. I hope you checked what is included in your reservation before complaining.Our staff is one of the strongest points of our hotel so i doubt your description to one of them.And lastly, about the price of the hotel, I want you to know that the agency where you booked in paid us at different price (lot cheaper) and not the same price you paid to them. Best RegardsVatican Relais Rome

2/10 Terrible

Omar

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
No service at all
Stayed 3 nights in Mar 2023
Response from Luisa Rasi on 4 Apr 2023
Thank you so much for your feedback!!!!

10/10 Excellent

Remo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was awesome and super friendly. The owner, Luisa, couldn't have been more accommodating. She was ready to help me in anyway needed. A true find. I highly recommend this place if you want to be close to the Vatican. My only warning is it's a bit hard to find the first time there. The building is not marked with a name or address visible from the street. But once you're there, all is good. Thanks again.
Response from Luisa Rasi on 5 Nov 2022
Dear Mr Remo,thank you so much for your wonderful words about me, my staff and my hotel.It was a great pleasure to host you and your family. I hope to see you again if you will come back to visit Rome.Kind regards

10/10 Excellent

Bonnie E

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great location for the Vatican. So many places to eat nearby. Convenient to get to Hop on Hop off buses. Staff very helpful arranging shuttle to airport. Good continental breakfast. I would stay there again.
Stayed 4 nights in Sep 2022
Response from Luisa on 26 Sept 2022
Dear Bonnie,Thank you so much for your beautiful words about us.We hope to see you again.Kind regardsThe Vatican Relais Rome Staff

10/10 Excellent

Patrick

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Staff were very helpful. 6 stars for Luisa and Lilibeth. Breakfast was a little carb heavy. Some hard boiled eggs available would have been sufficient. Room was clean
Stayed 7 nights in Sep 2022
Response from Jobelle Santos on 26 Sept 2022
Dear Mr. Patrick,Thank you so much for the wonderful review.Thank you for appreciating Lilibeth and Luisa.We hope to see you again soon. Best RegardsVatican Relais Rome

10/10 Excellent

Pasquale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean and modern. Staff was friendly and helpful.
Stayed 2 nights in Jul 2022
Response from Luisa Rasi on 27 July 2022
Dear Mr Pasquale, thank you so much for your wonderful review!!! Kind regards The staff

8/10 Good

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was a very convenient location walking distance to the Vatican, shopping, dining and taxis.
Stayed 4 nights in Jun 2022
Response from Jobelle Santos on 23 June 2022
Dear Mrs. Laura, Thank you so much for sharing your review. Best Regards, Vatican Relais Rome

8/10 Good

Alexandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant stay! Superb location and friendly staff, we appreciated VIP upgrade with bottle of champagne as well as flexible check-in and check-out options. Breakfast was delivered to the room due to Covid, very basic selection but it gave us everything we actually needed. Thank you for making our stay memorable!
Stayed 2 nights in Dec 2021
Response from Jobelle Santos on 6 Dec 2021
Dear Alexandra, Thank you for sharing your review. Best Regards, Vatican Relais Rome

8/10 Good

Juventino

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ok
Stayed 8 nights in Nov 2021
Response from Luisa Rasi General Manager on 3 Dec 2021
Dear Mr Juventivo, thank you so much for your feedback. Best regards

10/10 Excellent

Jesus, El paso

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 8 nights in Nov 2021
Response from Luisa Rasi on 1 Dec 2021
Dear Jesus, thank you so much for your beautiful feedback!!!! Best regards

10/10 Excellent

RALPH

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Host Jobelle and colleagues were very friendly and available at short notice.
Stayed 2 nights in Aug 2021
Response from Luisa Rasi on 30 Aug 2021
Dear Mr. Ralph, Thank you so much for your splendid words. We're really glad to know that you appreciated your accomodation and our staff. We really hope to see you again on your next visit to Rome. Best Regards, Vatican Relais Rome

10/10 Excellent

Arturo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I will repeat. Excellent service and location
Excellent customer service. Good room distribution to have a double bed and single bed (small than a twin size) we have access to a balcony beyond words. The two front desk girls are the best, willing to help and give suggestions. Five minutes from the Vaticane, 3 minutes to the Bus station, close to restaurants and convenience stores. Hot water Breakfast included, delicious cappuccinono Definitely a very good option.
Stayed 6 nights in Aug 2021
Response from Jobelle Santos on 29 Aug 2021
Dear Mr. Arturo, We can't thank you enough for your amazing review about your recent stay with Vatican Relais Rome! We're very happy to know that you appreciated our location, services and staff. Comments like yours makes us proud and give us reason to work hard everyday. We really hope to see you again and your family on your next visit to Rome! Sincerely Yours, Vatican Relais Rome

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay to go to the Vatican
We stayed here to visit the Vatican while in Rome. The hotel is about a ten minute walk to the Vatican entrance. The nearest Metro station is Ottaviano and it is about a ten minute walk. There are plenty of restaurants in the area and it seemed safe.
Stayed 1 night in May 2021
Response from Luisa Rasi on 9 May 2021
Dear Mr. Michael, Thank you so much for the excellent review regarding your stay at Vatican Relais Rome Suite! We are looking forward to welcome you back soon! Best Regards Vatican Relais Rome Suite

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice place to stay, good service and friendly staff.
Stayed 3 nights in Feb 2020
Response from Luisa on 23 Feb 2020
Dear Guest, thank you so much for your wonderful feedback!!! Best regards Vatican Relais Rome

10/10 Excellent

Aseem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near Perfect
Cozy little guest house, offers decent enough breakfast. Extremely close to Vatican City and St P. Basilica. Very warm and welcoming staff. Rooms could be a bit more comfortable and the toilet and shower room is sort of small but still alright. Definitely could place a kettle in the room.
Room
Entrance
Stayed 2 nights in Jan 2020
Response from veronica on 2 Feb 2020
Dear Mr Aseen, thank you so much for your nice review. We hope to see you soon. Yours sincerely Vatican Relais Rome Veronica

8/10 Good

Sheila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were very impressed with the location as it was close to the sites we wanted to see. The beds were comfortable and everything was very clean and quiet. The only negative was there wasn't an elevator so we had to carry our heavy luggage up and down the stairs but overall, our stay was great and will stay there again!
Stayed 2 nights in Jan 2020
Response from Luisa on 31 Jan 2020
Thank you for your feedback. Best Regards, Vatican Relais Rome

10/10 Excellent

Ericka

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
Response from Veronica on 9 Dec 2019
Gentile Sig.ra Ericka, grazie mille per la sua bellissima recensione. Cordiali Saluti Vatican Relais Rome

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019
Response from Veronica on 2 Dec 2019
Dear Mr John, thank you very much for your review. Sincerely Vatican Relais Rome

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic location with easy access to all transport systems
Stayed 2 nights in Nov 2019
Response from Luisa on 19 Nov 2019
Thank you for your feedback. Best regards

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019
Response from Vatican Relais Rome on 18 Nov 2019
Dear Mrs. Lisa, Thank you so much for the wonderful feedback! Best Regards,

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean hotel. Location is great, very close to subway station and bus stations. Breakfasts were good too
Stayed 3 nights in Oct 2019
Response from Luisa on 18 Oct 2019
Dear Gest thank you so much for your wonderful feedback! Kind regards Vatican Relais Rome

6/10 Okay

Verified traveller

Stayed 1 night in Sep 2019
Response from LUISA on 30 Sept 2019
Dear Guest,thank you for the feedback. Regards Vatican Relais Rome

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is based in an apartment building there is no signage outside, we got a taxi from the airport so had not trouble finding it. The facilities were good, breakfast was adequate, and location was excellent for the Vatican. The bedroom was clean and the bathroom had an excellent shower and it was in a very quiet location. Would highly recommend.
Stayed 3 nights in Aug 2019
Response from veronica on 16 Sept 2019
Dear Anonymous, thanks for your wonderful review, we hope you have left a good memory in you. Best regards Vatican Relais Rome Veronica

10/10 Excellent

Verified traveller

Stayed 2 nights in Sep 2019
Response from Luisa on 13 Sept 2019
Dear Guest thank you so much for your wonderful feedback!!! Best wishes Vatican Relais Rome

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019
Response from Luisa on 10 Sept 2019
Dear Guest, thank you so much for your marvelous feedback. Best regards Vatican Relais Rome

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
all good
Stayed 6 nights in Aug 2019
Response from Veronica on 21 Aug 2019
Dear Mr William, thank you so much for your wonderful review. Kind regards Vatican Relais Rome Veronica

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rome weekend
Had a great time> Room was ready when we got to the hotel close to everything. I do recommend this hotel
Stayed 1 night in Aug 2019
Response from Luisa on 16 Aug 2019
Dear Mrs Elizabeth, Thank you so much for your beautiful feedback!! Best regards Vatican Relais Rome

10/10 Excellent

Mats

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfied family
Very happy and satisfied, only negative/ note, small breakfast room if all guests take breakfast at same time.
Stayed 3 nights in Aug 2019
Response from veronica on 13 Aug 2019
Dear Mr Mats, thank you very much for your nice review. Best Regards Vatican Relais Rome Veronica

8/10 Good

Verified traveller

Stayed 1 night in Aug 2019
Response from Luisa on 9 Aug 2019
Dear Guest, thank you for your feedback. Best regards Vatican Relais Rome

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
This is not a normal hotel. It's several rooms in a building housing other venues. When I arrived I wasn't sure I was in the right place. Getting in and out of the building is awkward. There is only one person at the desk, who is only there from 7 am until the evening. We had to carry our own luggage downstairs for an early flight. The beds are terrible, not better than a college dorm.
Stayed 1 night in Jun 2019
Response from Luisa on 1 July 2019
Thank you for the feedback!!!!! Regards Vatican Relais Rome