Luxury Apartment, 3 Bedrooms, Annex Building

Reviews of Spagna Royal Suite

Spagna Royal Suite
Via Mario de' Fiori 3, Rome, RM

Reviews

8.6

Excellent

Rating 10 - Excellent. 65 out of 134 reviews" "
Rating 8 - Good. 49 out of 134 reviews" "
Rating 6 - Okay. 16 out of 134 reviews" "
Rating 4 - Poor. 3 out of 134 reviews" "
Rating 2 - Terrible. 1 out of 134 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Brianna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. They are redoing their floors and we were upgraded to a suite with a sauna in the room. How cool! Staff was extremely helpful and full of recommendations. Walking distance to sights, loads of shopping, and delicious restaurants. Will definitely recommend to family and friends.
Stayed 4 nights in Apr 2024

8/10 Good

Paige

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nice rooms
Stayed 2 nights in Sep 2023

10/10 Excellent

Damian, Oakland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2023

4/10 Poor

SEME, SAO PAULO

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Jul 2023

10/10 Excellent

anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023

10/10 Excellent

JOHANNA

We love the location, staff very friendly and helpful . Rooms very clean. Only suggestion, No soap dish or towel hooks. But other than that would recommend.
Stayed 3 nights in Jul 2023

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
Really helpful and friendly staff. Rooms were clean and in a very walkable area.
Stayed 3 nights in May 2023

2/10 Terrible

Anthony

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Neither Expedia or the property website mentioned anything about the entire building being under major construction, wrapped in black netting, surrounded by scaffolding, and highly dangerous thick cement dust everywhere. Unable to open windows, dust blows in room and throat burns. Management wouldn’t do anything about a refund but we had to leave for health reasons. The pictures do not at all accurately reflect the poor condition of the interior room. Much better hotels nearby. Total scam, do not stay. (Feb 2023).

8/10 Good

Megan

Stayed 3 nights in Sep 2021

10/10 Excellent

Chandra

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, clean, quiet, air conditioned suite in perfect central location with plenty of space for our family. Responsive, friendly staff who checked us in early and stored baggage so we could spend every minute of our trip exploring Rome on the day of arrival and the day of departure.
Stayed 2 nights in Aug 2021

8/10 Good

charles

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021

10/10 Excellent

Tommaso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was wonderful We couldn’t have asked for a better hotel. Service,accommodations, location Everything was absolutely amazing. Thank you Roberto
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2019

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect!
The rooms were perfect for our group! In s great area of town and if excellent quality. Hope we can stay again!
Stayed 6 nights in May 2019
Response from Roberto on 5 June 2019
Thank you very much, so glad that you enjoyed our stay!

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a 4 star...
Room was not the same as showed online, it is smaller, dirty and old, not a 4 star hotel, also had the smallest elevator I have ever seen looks more like a service elevator. The plus side very good location.... breakfast was good to...
Stayed 4 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Really cool rooms and a great location helpful staff when needed
Stayed 4 nights in Feb 2019
Response from Roberto on 9 Mar 2019
Dear Guest, thank you very much for your feedback; don't hesitate to contact us again when planning a new trip to Rome, we will be glad to welcome you again. Best regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Feb 2019

6/10 Okay

R T, Sunderland UK

Liked: Cleanliness
Disliked: Room comfort
Not the best
Disappointing check in No hotel sign Noisy rooms despite saying sound proofed
Stayed 3 nights in Feb 2019
Response from Roberto on 9 Mar 2019
Dear Guest, I regret that you are not satisfied of your stay with us. As specified on our description, we are not a typical Hotel with reception on the street, that's why you found some trouble on finding us, also if the address is very clearly advertised, not leaving space to confusion. By the way, one of the improvements that we are doing is to open the reception on the street; this will be happening just in a few weeks from today and this will help anyone to find us very easily. I hope you will like to give us a second chance in future in order to enjoy all of our efforts to provide a great level of service. Best regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Nice hotel, reasonably comfortable but we had a double shower and 1 didn’t work.
Stayed 3 nights in Dec 2018
Response from Roberto on 8 Jan 2019
Dear guest, thank you very much for your review. Next time, please inform us if something doesn't work in your room. Best regards

8/10 Good

Verified traveller

Stayed 4 nights in Oct 2018

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Hotel Spagna Royal Suite
Spagna Royal Suite was chosen for a one night hotel stay prior to a cruise. We arrived at the hotel after a long flight at approx 11 am however was not allowed to check in until after 1pm. The hotel appeared cleaner in the public areas than in the room and the room we were placed in had vast amounts of peeling paint in the ceiling above the room. I would not recommend this hotel nor would I consider staying at this hotel ever again. The room we were assigned would not be up to any US standard, that is why I’m so confused about the high rating. I am aware that the hotel is located within a 5 min walk to the Spanish steps. The hotel is located in a prime area however they are many other hotels in the area. 8 can not recommend this hotel!!!
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, friendly staff and interesting decor. Not sure why this review won’t let me submit
Stayed 2 nights in Aug 2018

10/10 Excellent

JeanaCollier, Virginia Beach, VA, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The apartment we stayed in (though away from the hotel) was SPECTACULAR! It felt as though we lived in Rome, in a luxury penthouse. Concierge at the hotel booked our tours and mapped things out for us so nicely! They paid the taxi fares for our group of 7 from the hotel-apartment. The apartment location in Piazza Barbirini location gave us easy access to all the sights, a gorgeous view, and even live music Fri & Sat nights! Only 2 very minor property concerns (that were not just PERFECT;) 1- the keys werent labeled (so we kept mixing them up). 2- the hail storm caused some rain to leak in from the master bedroom windows (they brought us extra towels)! All in all- we LOVED it and would stay again and recommend to friends- no question! We did leave a bible in one of the rooms on accident- hoping they will ship to us!
Stayed 3 nights in Aug 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Enjoyed staying there but probably would not stay there again. Not many amenities.
Stayed 2 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unique hotel. Great staff.
Stayed 2 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big clean rooms. Good Location. Excellent helpful staff
Stayed 4 nights in Jul 2018

6/10 Okay

Rakesh, New jersey

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
If you book this as Air B&B it’s good, if you book this as hotel then not worth it. This are apartments being rented as suites. THis IS NOT a HOTEL. Shower did not work, iron did not work. I have to say they responded quick but always had excuses. Clean rooms and spacious but not a hotel. They should rent under Air B&B, shame in Expedia for booking as hotel. I will never book this again since I stay at hotels.
Stayed 4 nights in Jul 2018

10/10 Excellent

S, London, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location and pleasing hotel
The best location - Would recommend for this alone. Service was great, the staff always accommodated for us when they could and were polite and helpful. Our room was small but had plenty of storage and was comfortable. Only had breakfast on one day, and the food and coffee was quite good- better than expected. Nothing fancy, but enough to prepare you for a day of sight seeing. Overall, a brilliant stay- would definitely recommend and come again!
Stayed 5 nights in Jun 2018

8/10 Good

Ann, London

Liked: Cleanliness, staff & service, room comfort
Ideally placed for the centre of Rome
Hotel was rather quirky but the staff were friendly and extremely helpful. We missed having a lounge where you could sit; when you return from sight-seeing there is only your bedroom, which in our case was quite small. You cannot fault the position of the hotel - right in the middle of Rome.
Stayed 3 nights in Apr 2018
Response from Silvia (Front Office) on 29 May 2018
Dear Ann, We would like to thank you for your kind words, it's really nice when our guests appreciate our efforts to make their stay special. We would like to inform you that we opened a lounge room on the ground floor so next time you'll come to visit us you have an extra place to rest. We hope to accommodate you soon again Best regards

8/10 Good

Ching Quang Connie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service was excellent. They were very kind to help me with a problem I had.
Stayed 4 nights in Dec 2017

8/10 Good

Kristin, florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location
The hotel was in a very nice location extremely close to shopping and restaurants. The Spanish Steps are extremely close. Other tourist destinations are in walking distances as well. The room was clean and spacious. The bed was very comfortable as well. Overall the hotel is a great choice for room if you are looking for a boutique type of hotel.
Stayed 1 night in Dec 2017

10/10 Excellent

markEnmiami, miami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great gem in the middle of it all
Hotel was great staff was super supportive, however we asked for a wake up call two days in a row and that never happened. But the hotel is in the middle of everything the best shopping good places to eat and super safe. Huge room and large bathroom. Extreamly impressed with the hotel. Staff tried to speak English but as I said they lost a star because of the wake up call situation. For which we nearly missed our train...
Stayed 7 nights in Nov 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff very attentive and pleasant, location excellent. Room was a little run-down and breakfast area was very small. We were accommodated in a room directly behind reception which felt a bit strange and intrusive though to be fair the actual noise and intrusion was minimal. On the whole it was a good hotel but in our opinion wasn't worth the premium over other hotels in a similar area. We also booked private transportation through the hotel and while we got a town car on arrival our vehicle bringing us to the airport at the end of our stay was a white taxi. While they don't specify that you'll receive a private car they do set that expectation so that was a minor disappointment.
Stayed 4 nights in Sep 2017

10/10 Excellent

Carl, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful rooms
Friendly, cheerful staff. Quick check-in and checkout, helpful with hotel and tourist queries. Beautifully, individually designed spaces. Each room and suite, each corridor, each with a different scheme, each with attention to little details. Mirrors and chandeliers, walls covered with upholstered fabric or with wood and stone, large soft sofas, giant headboards.
Stayed 5 nights in Sep 2017

10/10 Excellent

Sandeep, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay and friendly staff
It was my first trip to Rome and I stayed at Spagna Royal Suite, I have to say that this hotel was amazing in every sense of the word, right from the location to how friendly and helpful the staff were. The location is brilliant, walking distance to a lot of the major landmarks and amenities with bars and restaurants around the corner. The staff were very helpful and pleasant (especially the evening staff). I had made special requests with Spagna Royal Suite and they executed it perfectly making mine and my girlfriends (now fiancée) stay incredible. I would definitely go back and stay there. Rome is a beautiful city with a lot to see and do. I recommend going there!
Stayed 2 nights in Aug 2017

8/10 Good

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2017
Dear Jerry, thank you very much for your review, highly appreciated, thanks. Roberto Gennari Sales Manager

10/10 Excellent

juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2017
Thank you very much Juan, very nice of you. Best regards Roberto Gennari Sales Manager

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel great. Elevator small and no place in shower for soap or shampoo otherwise excellent.
Stayed 3 nights in Jul 2017
Dear Robert, thank you very much for your review and your support. We do our best to improve all our services day by day and we will take in consideration your comment. I'll stay at your disposal for future reference. Best regards, Roberto Gennari Sales Manager

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and nice hotel near Spanish steps.
We booked the family suite l and it was huge and comfortable for 3 of us. The room is spacious and very nicely decorated. The staff were also very helpful and greeted us with fresh juice and refreshments upon our arrival. Located in shopping districts and near Spanish steps, good location to travel around in Rome too. The staff also help us with lugguages as well and booked taxis to airport. The only thing if I may recommend for improvement is probably to have better breakfast, the variety is little and we were eating the same things everything.
Stayed 5 nights in Jun 2017

8/10 Good

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brillinat
Amazing Hotel, the only down side was the room was behind the reception area and could hear almost everything going on! Otherwise amazing hotel in a brilliant area would stay again only if given a diffrent room :)

10/10 Excellent

Kathy, Arizona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We want to stay here again!
Unique hotel with flare, and fabulous location to explore like a local.
Response from Roberto on 23 May 2017
Hi, happy your stay was so good you want to come back. Contact me, find my sales email on the hotel's site. Bye

10/10 Excellent

Micaela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Rory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautifully modern apartment.
Had an amazing time in Rome. Was made better when we were given a free upgrade to a penthouse apartment which was perfect. First time I had been to Rome and it's fair to say I can't wait to come back. Beautiful city.

4/10 Poor

Marco

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Good location but poor service.
The hotel staff is not friendly nor welcoming. Rooms are interesting but make sure that you get what you booked. Breakfast is average. Location is awesome.

6/10 Okay

Marco

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Bad service.
I booked an executive room and they gave us a stupid family room instead. A cramped two bed room ruined my romantic holiday. Staff was generally unpleasant.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location next to Spanish Steps, luxury room.
Paid a little extra for a suite and it was well worth it. Very luxurious room over looking Spanish steps. Great location and view from room.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Zeeshan A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AWESOME SERVICE
This was one of the best option for us! Everything was so nice from getting to this property to settling in. Amazing experience!

10/10 Excellent

Jerome

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dhali and Alice in Wonderland mash up
Hotel is in the heart of Rome tourist district with streets of designer shops and sophisticated restaurants and perfectly acceptable pasta and pizza fuel stops. And if you are into churches you will find it impossible to go more than a 100 yards for passing another one. Afterwards you return to the hotel which is like entering a surrealist's aladdin's cave spun from the brain of someone with a vigorous sense of the whimsical and the absurd