Standard Apartment, 1 Bedroom | Living area
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Reviews of Sonder Trastevere

Sonder Trastevere
2 Vicolo Moroni, Rome, Lazio

Reviews

8.4

Very good

Rating 10 - Excellent. 18 out of 33 reviews" "
Rating 8 - Good. 7 out of 33 reviews" "
Rating 6 - Okay. 5 out of 33 reviews" "
Rating 4 - Poor. 1 out of 33 reviews" "
Rating 2 - Terrible. 2 out of 33 reviews" "

9.0/10

Cleanliness

10/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mira

Stayed 6 nights in Dec 2023

2/10 Terrible

Heather

Disliked: Cleanliness, amenities, property conditions & facilities
Bait and switch! Although I booked this location and would have loved to stay her like the images, Sonder switched our unit to another location 15 minutes away. The unit was much smaller than whaybi booked with less amenities. It was so loud we were woken up every hour and the hot water didn't work! The interior was prison like, nothing like the photos.
Stayed 4 nights in Nov 2023
Response from Sonder on 4 Dec 2023
Thank you for staying with us, Heather. While we do our best to accurately display all aspects of the space on our listing, we apologize if anything was unclear. We hope to host you again and show you a better experience.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Beautiful apt, perfect location
The location is amazing! Love the apartment and all was great except for the hot water pressure. I also had trouble with the door code but they were very helpful and got me a key right away.
Stayed 3 nights in Oct 2023

6/10 Okay

Ron

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The apartment has a lot going for it. My issues are the horrible interior stairs and the false claim that it is “brightly lit.” You need to know that this place isn’t accessible for all people and that the cheaply made stairs are very noisy.
Stayed 6 nights in Oct 2023
Response from Sonder on 7 Nov 2023
Thanks for staying with us, Ron! Your feedback is important to us. We will relay your thoughts to our team and work to improve. We hope to host you again and show you a better experience.

10/10 Excellent

Claudia

Stayed 5 nights in Sep 2023

10/10 Excellent

Christian

Stayed 2 nights in Jul 2023

8/10 Good

Robert

Stayed 2 nights in Jul 2023

4/10 Poor

Miguel

Stayed 4 nights in May 2023
Response from Sonder on 22 May 2023
Hi Miguel, thank you for leaving a review. We’re sorry that you were unsatisfied with your stay, we’d love to hear more details about your experience. Please feel free to reach out to our 24/7 support team. We look forward to hearing from you soon.

10/10 Excellent

Asma

Stayed 3 nights in Mar 2023
Response from Sonder on 3 Apr 2023
Hi Asma, thank you for the great rating. We're glad you enjoyed your stay and look forward to hosting you again.

6/10 Okay

JE

Travelled with family
주변 소음이 좀 심해요
리모델링중이라 전반적으로 출입구나 계단등에서 먼지가 많이 날렸고, 그 먼지가 숙소 안으로도 들어왔음. 또 엘레베이터가 작동이 안될때도 있었고 주변 식당에서 사람들이 새벽까지 떠드는 소리때문에 잠자는데 방해가 되었음. 주변관광지까지 걸어서 20~30분에 갈수 있어 위치는 좋았음.
Stayed 3 nights in Jan 2023

8/10 Good

Catharina

Stayed 3 nights in Nov 2022

8/10 Good

jaan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
we really enjoyed the property. the location was excellent- gelato and restaraunts around every corner. easy 20 minute walk to colosseum, vatican, panthenon, trevi fountain, roam forum. not quiet! a lot of night life- didn't bother us but we are used to NYC. check in was a mess. the phone number listed to call on arrival, and the phone number posted on the door of the building are not working. luckily some other guests were staying in building and helped us. apparently you have to communicate with them on "what's app" - which i did not know and did not have app on phone. they were very prompt and helpful when you finally got to them. frustrating but in the end it all worked out. only other negative- no hot shower. tepid at best.
Stayed 2 nights in Oct 2022

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, room comfort
Automated check in and locks were wonderful!
It was the cleanest and simplest place we stayed. Centrally located in Trastevere and with good restaurants everywhere.
Stayed 1 night in Sep 2022

2/10 Terrible

Carly

Stayed 1 night in Aug 2022
Response from Sonder on 8 Sept 2022
Hi, thank you for leaving a review. We’re incredibly sorry that you were unsatisfied with your stay, we’d love to hear more details about your experience. Please feel free to reach out to our 24/7 support team. We look forward to hearing from you soon.

10/10 Excellent

Paola

Stayed 2 nights in Aug 2022

8/10 Good

Gary

Liked: Cleanliness, room comfort
Great central location
Paid, for early check in but was not able to get in til 4 because cleaning people were still working. Place is great location for what we wanted and place was very clean. Plenty of room, kitchen was nice and bed was super comfortable!! Only bad thing was shower only had Luke warm water.
Stayed 2 nights in Apr 2022

10/10 Excellent

Veronica

Liked: Cleanliness, amenities, property conditions & facilities
My Sonder apartment located in the neighborhood in Trastevere has modern features. It has a complete kitchen and supplies are provided for cooking, cleaning and making coffee. There is also a washer in the apartment The apartment is close to Ponte Sisto bridge (which is a pedestrian bridge only). From this location is an easy walk to Campo de Fiori or perhaps a 15-20 minute walk to St. Peter's Basilica. Trastevere is a cool neighborhood with lots of shops, bars and restaurants. If you're looking of an apartment, this is a good place to be.
Stayed 9 nights in Feb 2022

10/10 Excellent

James

Stayed 5 nights in Feb 2022

10/10 Excellent

Frank

Stayed 4 nights in Feb 2022

10/10 Excellent

Margarita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful apartment, wonderful location and really attentive staff. Thank you so much for everything. We will stay with Sonder again!
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very special experience, luxury and relaxing..top accomodation!!!
Stayed 1 night in Dec 2019

10/10 Excellent

MICHELLEJ, Austin, TX

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location! It couldn’t have been better. Right in the heart of trastevere overlooking great restaurants. The apartment was spacious and beautifully decorated. Spotlessly clean with comfortable bedding and linen. Having a washing machine was so convenient. I loved having our windows open and listening to the sound of people and great bands downstairs at Pimm’s. The proximity to so many great restaurants and piazzas and most of the attractions made it an ideal spot! The Sonder team was so helpful and in constant communication so check in and check out and specific information on how to find the place made everything so seamless and easy.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing apartment in a perfect position, I loved it.
Stayed 2 nights in Nov 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Cold showers
Warm water did not work properly. Cold showers and sometimes in the middle of a shower the warm water would turn of. Codes did not work properly and had to re-entered many times for doors to open.
Stayed 3 nights in Sep 2023
Response from Francesca A on 16 Oct 2023
Dear Sophie,We are extremely sorry if your Sonder did not meet your expectations.We apologize for the inconvenience you have experienced and we thank you for all the comments you gave, these are very helpful to make things better.We hope to host you again in the future in other Sonder propertiesBest,

6/10 Okay

Diana Schou

Stayed 4 nights in Feb 2023
Response from Sonder on 7 Mar 2023
Hi Diana, thank you for leaving a review. We’re sorry that you were unsatisfied with your stay, we’d love to hear more details about your experience. Please feel free to reach out to our 24/7 support team. We look forward to hearing from you soon.

10/10 Excellent

Maria Fernanda

Travelled with family
Liked: Cleanliness, room comfort
Muito bem localizada. Apartamento equipado perfeitamente é muito agradável!
Stayed 3 nights in Dec 2022

10/10 Excellent

José Antonio

Stayed 5 nights in Dec 2022

10/10 Excellent

Giorgia

Liked: Cleanliness, room comfort
Feel like home
Stayed 1 night in Oct 2022

10/10 Excellent

celine

Liked: Cleanliness, room comfort
pépite
Des appartements spacieux, en plein coeur de Rome, dans le quartier très vivant de Trastevere. Attention au bruit en revanches, le quartier est bruyant. Sonder est un groupe très professionnel, vous êtes accompagné par le service de conciergerie très high tech! On a adoré les deux salles de bain pour madame et monsieur. L'appartement est hyper confortable et bien équipé.
Stayed 4 nights in Jan 2022

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La casa è in una posizione incredibile, a due passi da Piazza Trilussa. Spazi ampi, mobili nuovi e super pulita.
Stayed 2 nights in Feb 2020

6/10 Okay

Verified traveller

Stayed 4 nights in Nov 2019