Classic Triple Room

Reviews of Hotel Mosaic Central Rome

1 out of 5
Hotel Mosaic Central Rome
Piazza del Viminale, 5, Rome, RM

Reviews

7.8

Good

Rating 10 - Excellent. 61 out of 220 reviews" "
Rating 8 - Good. 93 out of 220 reviews" "
Rating 6 - Okay. 52 out of 220 reviews" "
Rating 4 - Poor. 10 out of 220 reviews" "
Rating 2 - Terrible. 4 out of 220 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Hongqiao

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Devin

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Mar 2024

4/10 Poor

Jessica

Disliked: Cleanliness
Stayed 1 night in Mar 2024

8/10 Good

Julian

Liked: Cleanliness
This hotel was great for our football related stay being simply a place to sleep and wash before heading out for each day/evening. A perfect location and the facilities were fine for our needs.
Stayed 3 nights in Mar 2024

6/10 Okay

Enrique

Liked: Cleanliness
Disliked: Property conditions & facilities
It's an old apartment building and they turned a single floor into a "hotel". It was clean but not spotless. The location is very convenient. A/C didn't cool and made a ton of noise. We had to turn it off. The electric infrastructure is really bad and charging our phones would trip the breakers. The room itself is just ok but it is definitely not worth the price. This hotel should be between 50 and 80 per night. They overcharge due to the location. We would not stay again.
Stayed 1 night in Oct 2023

6/10 Okay

Autumn

Liked: Cleanliness, staff & service
Not as described in photos, it was an okay stay but was not as nice as in pictures. Hard to locate, sign is small on side if building

4/10 Poor

Mitra

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Although the staff were super nice and really nice the room was very run down and the bathroom wasn’t clean. We only stayed one night but to be honest pleased that it was only one night, however the staff were really nice and friendly.

2/10 Terrible

carlos

Travelled with family
Disliked: Amenities
Bugs in the bed so dirty
Stayed 2 nights in Jul 2023

8/10 Good

DONNA

Travelled with family
Liked: Cleanliness, property conditions & facilities
For the price, it's great! It's surprisingly functional, comfortable beds, strong shower pressure and hot water. ( something that has been hit and miss at other places). I would stay there again.
Stayed 1 night in Jun 2023
Response from Federico on 15 Aug 2023
Thank you Donna.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was easy, front desk was able to answer questions about the local area, nice location and a comfortable bed. Can’t ask for more for a one night stay in Rome
Stayed 1 night in Apr 2023

10/10 Excellent

Sandra

Stayed 3 nights in Mar 2023

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is close to many historic sites
Stayed 6 nights in Oct 2022

10/10 Excellent

Jean, Cape Coral

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and simple room for a couple of days. The mattress was a bit uncomfortable but overall good for the price and location. The front desk staff was excellent!
Stayed 2 nights in Sep 2022

8/10 Good

Joel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 6 nights in Sep 2022

8/10 Good

Celine

Travelled with group
Liked: Staff & service, property conditions & facilities
It was an awesome stay with very friendly and helpful staff. It would have been perfect if there was a kettle to boil hot water. The view from the room we had was good and the room was cleaned daily.
Stayed 4 nights in Jan 2022

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Not clean, no wi-fi, sometimes not even hot water
The hotel’s location is good, the staff is trying to be helpful. Nevertheless, this guest house has serious issues. The room was dirty the first day we checked in. The floors were sticky. The bathroom smelled terrible. It is such a heavy smell, you can hardly feel comfort in the room. The first day, there was no hot water. There is no internet, there is no wi-fi. No matter what we said, it has not been fixed. We had to go to the lobby to be able to read emails and make internet calls.
Stayed 3 nights in Sep 2021

8/10 Good

Svetlana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Помогли во всем
Принесли в 10 утра к ним чемоданы- они сказали конечно оставляйте- милые люди! Вечером дали нам ключ и показали нашу комнату с видом во внутренний двор, матрас удобный. Завтрак средний: стоит аппарат и каждый себе нажимает кофе,есть ещё чай ,сок и молоко, круассаны, масло мёд нутелла сыр и ветчина! После чек аута тоже разрешили оставить чемодан- спасибо!!!
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
We reserved the room for 3 adults, but we're given a fold away bed that had broken slats. The second bed was not much better. It should not have been listed as a room for 3 adults.
Stayed 1 night in Sep 2019

6/10 Okay

Arlene

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

2/10 Terrible

Donna, USA

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Hotel is below average, breakfast is very basic. Below standard hotel.
Stayed 4 nights in Jul 2019

10/10 Excellent

Pam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel central to all Sites and train station
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centrally located, close to Rome Train terminal. Pretty comfortable and good value. Staff was friendly and helpful. Location is close to many major attractions. The only issue was the hot water system tripped on the days of our stay and we had to alert the front desk to that fact. its a pain when you come back to your room tired from all the walking that you do and the front desk is on a different floor!!
Stayed 2 nights in May 2019

6/10 Okay

Laurissa

Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient, clean, not complaints at all. The stuff was amazing and the location it’s 100% if you are traveling alone everything is close and walking distance to the Colliseum.
Stayed 2 nights in Mar 2019

6/10 Okay

Verified traveller

Travelled with family
Disliked: Amenities, property conditions & facilities
Place was functional but not what I would call a hotel, more a B and B. Friendly reception but less so the breakfast staff. Breakfast was rather disappointing and you can’t get any tea/coffee other than at breakfast when there is a rather temperamental machine
Stayed 4 nights in Mar 2019

8/10 Good

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place for the Money!
This place was great! The only thing that was a bit strange was that the sink made some gurgling noises after flushing the toilet and using the sink faucet. Also, the WiFi didn't work at night, but in the morning it did. It probably just needed to be reset.
Stayed 1 night in Mar 2019
Response from Reception Staff on 29 Mar 2019
Thanks so much for your choice to be there at our hotel during your roman holyday; we will be waiting again when in Rome.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Property close to Termini Station and within walking distance to Colosseum and other historic sites. What I did not liked was a bad smell coming all the time from the bathroom that forced me to keep the windows open to get fresh air
Stayed 2 nights in Mar 2019
Response from Reception Staff on 29 Mar 2019
Thanks so much for your choice to be there at our hotel during your roman holyday; we will be waiting again when in Rome. We're working to fix that kind of bathroom problem as soon as we can.

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend
Very nice location. The room is slightly small, but clean and comfortable. Definitely enjoyed my stay.
Stayed 4 nights in Jan 2019

10/10 Excellent

Anju

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My review
It was a great location. Good breakfast. Reception was nice. Large private room with bathroom included
Stayed 5 nights in Jan 2019

8/10 Good

Heather, Canada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value. Had a three twin bed room and it was very adequate. Good breakfast. Friendly staff. Good location. Only downside is the challenge of figuring out how to initially get in. Ring the bell both at the outside door and once you get in the lobby. Walk up two flights. Door to your left is the front desk.
Stayed 4 nights in Dec 2018

8/10 Good

Marion, Corby

Liked: Cleanliness, property conditions & facilities, room comfort
Would have been better if there had been tea and coffe facilities in the room as was a nightmare using the lift hding hot tea
Stayed 4 nights in Nov 2018

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Old Rome
Central to rome ,bit old ,breakfast average,good for sleeping.
Stayed 3 nights in Oct 2018

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good stay
Overall a good stay. I would recommend. This hotel has 24 hr service and support, great free breakfast in the morning, excellent location and a decent room. There is a safe and a good HVAC system. There are also stairs to take or an elevator. 2 of the days we only got one fresh towel for 2 people. Room is basic. With the location, cost, free breakfast and always open service it's a very good place to stay.
Stayed 3 nights in Sep 2018

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Cleanliness
Family of 4
The location is very good, close to bus and metro stations, many restaurants. The bedrooms was perfect for us and the kids. Bunk bed for the kids. Was comfortable but the first day we arrived the bathroom doesn’t smell as a very cleaned bathroom, had to tell the person in charge so they can fix that and a clogged sink.
Stayed 3 nights in Jun 2018

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cool charm
The Mosaic is a cool place to stay !
Stayed 3 nights in May 2018

8/10 Good

Yoke Mei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Yoke Mei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay

8/10 Good

Theresa, Seattle, WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Central Hotel
The hotel is a great price for the location. You can walk anywhere in the city and there are plenty of restaurants right down the street. The staff is all super friendly and ready to help with any questions you have.
Stayed 2 nights in Mar 2018

10/10 Excellent

Serge, Ottawa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, great location
Nice small hotel in the center of historic district
Stayed 1 night in Feb 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is in the midway from the train station and the scenic spots, and thus walkable for the whole trip. The room is clean and tidy.
Stayed 2 nights in May 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Very nice staff, very small and basic hotel. Somewhere to sleep while you explore the city during the day. Would recommend if you dont have high standards.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Amy H

Liked: Staff & service
Ok for the price we paid
Room could have used a little facelift. The walls were dirty and room was dark. Walking distance to most things. Wifi did not work in our room, had to go to the lobby.

4/10 Poor

Nick

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bathroom smelled of sewage, safe did not work :(
The room was clean and tidy, and check-in staff was very friendly. However, the bathroom smelled of sewage and the safe did not work (we believe the battery needed replacing). We reported this to staff although they were unhelpful and rectified neither problem. The breakfast was very basic, but sufficient. The location was very close to Termini station and fairly close to the Collosseum. However budget the hotel, the bathroom should not smell so bad and they should be able to replace a battery in a safe.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and convenient.
Decent hotel in the heart of Rome and it is walking distance from the mainline station.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Friendly welcoming hotel/apartments. Staff on 24/7
Large rooms & lovely bathroom! Air con & heating, very centrally located, definately recommend.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Mixed bag
The hotel had pluses and minuses. The hotel is well located: pretty close to Termini station, and within walking distance of most of the major sites. The reception is 24 hours, which is helpful if you stay out late. The fridge in the room is useful. The breakfast is pretty basic and continental only, but perfectly serviceable. The staff are also generally friendly and helpful. Unfortunately, the shower took forever to warm up. The TV in the room didn't work. The room was somewhat cramped, and the two single beds we requested were very close together. Also the staff pushed us into paying by cash rather than by card, even though we'd really have preferred to pay by card. One further issue that will hopefully be resolved soon was the building work that seemed to be occurring on the floor below. The work was very loud during the day and ruined a much needed siesta after a long journey.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Staff were friendly and helpful, room was basic but for short city break fine. Would have liked it if there was a full length mirror and if the shower was a little better as it was not a great shower head, the water came out too hard and was not enjoyable. Overall it was a good stay and good location.