Interior

Reviews of Hotel La Residenza

4 out of 5
Hotel La Residenza
Via Emilia 22-24, Rome, RM

Reviews

9.2

Wonderful

Rating 10 - Excellent. 684 out of 1002 reviews" "
Rating 8 - Good. 242 out of 1002 reviews" "
Rating 6 - Okay. 48 out of 1002 reviews" "
Rating 4 - Poor. 19 out of 1002 reviews" "
Rating 2 - Terrible. 9 out of 1002 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Professional and friendly staff.
Stayed 2 nights in May 2024
Response from Vincenzo on 21 May 2024
Thank you very much

10/10 Excellent

Pamela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spent four nights here. The hotel staff was friendly and informative. It was a great area to be able to walk to everything. The restaurant there was delicious!
Stayed 4 nights in May 2024
Response from Vincenzo on 16 May 2024
Thank you very much

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Very affordable, with excellent accommodatios.
Stayed 3 nights in May 2024
Response from Vincenzo on 14 May 2024
Thank you very much

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming little property. Staff was helpful and friendly
Stayed 1 night in Apr 2024
Response from Vincenzo on 14 May 2024
Thank you very much

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so helpful and welcoming. The breakfast was wonderful every morning with Dortha meeting all of our needs. Vincenzo and Judith suggested great places for us to go with great directions. Alessandro and Asia in the restaurant were so nice. We ate there several times more because of the atmosphere and service.
Stayed 6 nights in Apr 2024
Response from Vincenzo on 5 May 2024
Thank you very much

10/10 Excellent

Belinda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 2 nights in Apr 2024
Response from Vincenzo on 5 May 2024
Thank you very much

6/10 Okay

John

Travelled with partner
Liked: Cleanliness
It was a small, slightly old-fashioned hotel in a quiet area, surrounded by other larger hotels and a small number of bars and restaurants.6-7 minute walk to the Metro Station and a 10 minute walk to the Spanish Steps. On arrival we were greeted by, Vincent, the hotel manager. He was exactly what we would have expected from a hotel manager, immaculately presented, with an air of efficiency and precision in everything that he did. He asked if we were familiar with the city and when we said “no” he immediately provided a map and then explained all necessary details of where we were, how to get to certain attractions, how the metro system worked and generally familiarised us very quickly with all the basic information that we needed. We instantly felt confident in touring the city. In the restaurant/bar area we were served on a number of occasions by Asia. On every occasion she was very friendly and very accommodating. Arrived back one evening just as the bar had closed. Asia was just leaving however upon bumping into us & realising that we were looking for a nightcap she was more than happy to delay leaving & serve us some drinks. We felt as if she was going out of her way to accommodate us. The negative points. We had booked a Superior Room (5th floor). No view, unable to make tea or coffee and the fridge was on the wall! Cooked breakfast awful, overcooked scrambled eggs which hardened into a ball and fatty bacon cut up. It would not take much to improve this.
Stayed 3 nights in Apr 2024
Response from Vincenzo on 25 Apr 2024
Thank you very much and hope to welcome you again

10/10 Excellent

Natalie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was awesome! Huge, spacious for our family of 4 and the kids each had their own twin bed in their own space. The staff is friendly and helpful.
Stayed 7 nights in Mar 2024
Response from Vincenzo on 23 Apr 2024
Thank you very much

10/10 Excellent

James

Travelled with group
Wonderful. Would return
Stayed 2 nights in Apr 2024
Response from Vincenzo on 23 Apr 2024
Thank you very much

10/10 Excellent

Clive

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Vincenzo on 27 Mar 2024
Thank you very muchj

10/10 Excellent

Yelena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 6 nights in Feb 2024
Response from Vincenzo on 25 Mar 2024
Thank you very much

10/10 Excellent

Sue

Travelled with partner
A unique quiet hotel a short walk from all the major attractions and within easy reach of some superb restaurants. Hotel staff were welcoming and gave us help with eating out. A real must when visiting Rome.
Stayed 2 nights in Mar 2024
Response from Vincenzo on 25 Mar 2024
Thank you very much

10/10 Excellent

Fiona, New York

Travelled with family
Liked: Property conditions & facilities
The hotel staff were beyond helpful In every way. Explaining things and helping us to navigate the city. Big thank you to Vincent! The property has a cool sort of forties vibe. Lovely breakfast room And breakfast .
Stayed 3 nights in Mar 2024
Response from Vincenzo on 25 Mar 2024
Thank you very much

8/10 Good

Elena

Travelled with partner
Everything met our expectations
Stayed 6 nights in Mar 2024
Response from Vincenzo on 25 Mar 2024
Thank you very much

10/10 Excellent

Andriana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Vincenzo on 25 Mar 2024
Thank you very much

10/10 Excellent

Idalina Rivera

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Since the moment i made my reservation the comunicacion via emails was 10 . Upon arrival checking was easy and very quick specially after 13 hours flights. The staff was very attentive, knowledgeable, friendly and respectful. Room was as expected. Simple, elegant, comfortable and very clean. Breakfast was excellent . Overall it exceeded my expectations.
Stayed 6 nights in Feb 2024
Response from Vincenzo on 5 Mar 2024
Thank you very much

8/10 Good

Liza

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2024
Response from Vincenzo on 3 Mar 2024
Thank you very much

10/10 Excellent

Cheryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff at the check in desk. The room was clean and quiet and spacious. The breakfast was good although the dining area is too small for the number of guests. We had one dinner in the restaurant which I would not recommend. We walked everywhere from here so the location was great
Stayed 3 nights in Feb 2024
Response from Vincenzo on 24 Feb 2024
Thank you very much

10/10 Excellent

Judith, Diamond Bar

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed from 2/8 thru 2/18 and we had a wonderful stay. The hotel is older but centralized, rooms and bathrooms are spacious. Only bad thing is the hotel is on a busy street so if you have a front room you will hear some noise. I didn’t mind at all but some people may be bother by the street activity. The staff is what made our stay so wonderful. Always willing to help! Vincent was just so nice, full of information. Just love talking to him! Breakfast came with the stay, fresh pastries, cappuccinos, eggs, bacon, yogurt, cereal and juice. The restaurant offered a great menu as well. Overall, it was a great stay. We will stay here again on our next visit to Rome! Ciao!
Stayed 10 nights in Feb 2024
Response from Vincenzo on 24 Feb 2024
Thank you very much

10/10 Excellent

Dennis James, Houston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff, from those working the reception to the folks managing the morning breakfast were great, as well as the ladies caring for the rooms. This was our second year in a row to stay at this hotel. If we ever go back to Rome, we will stay there again.
Response from Vincenzo on 11 Feb 2024
Thank you very much

10/10 Excellent

Mary Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Vincenzo on 11 Feb 2024
Thank you very much

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is great and the people are wonderful! Every one of the staff is friendly and professional. They made our stay fantastic. The breakfast was excellent and the restaurant staff was exceptional.
Stayed 3 nights in Feb 2024
Response from Vincenzo on 3 Mar 2024
Thank you very much

10/10 Excellent

Jesus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, great free breakfast and the staff was excellent. We enjoyed the stayed.
Stayed 5 nights in Feb 2024
Response from Vincenzo on 8 Feb 2024
Thank you very much

10/10 Excellent

Svitlana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, walkable distance to all sights, and even if you have to take subway, its 5 minutes walk to two stations. Professional and polite staff, and breakfast was so good, it was enough to last until dinner! Very clean, and while close to everything, on a quiet street.
Stayed 6 nights in Jan 2024
Response from Vincenzo on 7 Feb 2024
Thank you very much

10/10 Excellent

sara

Travelled with family
Liked: Property conditions & facilities
Wonderful
Visit to Rome for two days prior to cruise. Lovely in all ways. Hope to return.
Stayed 2 nights in Feb 2024
Response from Vincenzo on 6 Feb 2024
Thank you very much

10/10 Excellent

Pooja

Travelled with family
Liked: Amenities, property conditions & facilities
Beautiful sized rooms so close to Trevi fountain.
Stayed 4 nights in Jan 2024
Response from Vincenzo on 3 Feb 2024
Thank you very much

10/10 Excellent

Domenico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from Vincenzo on 3 Feb 2024
Thank you very much

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!
Stayed 6 nights in Jan 2024

10/10 Excellent

Victoria, HOLYWOOD

Travelled with partner
Liked: Cleanliness, staff & service
The staff at Hotel La Residenza were all very welcoming and helpful. The hotel is in a great location in a quiet street but within a few minutes walk of the Spanish Steps and Borghese Gallery. There was good selection available at breakfast. The beds were extremely comfortable.
Stayed 3 nights in Jan 2024
Response from Vincenzo on 28 Jan 2024
Thank you very much

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Vincenzo on 16 Jan 2024
Grazie per aver scelto la nostra struttura. La tua opinione è molto importante per noi.

8/10 Good

Sally

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Vincenzo on 16 Jan 2024
Thank you very much

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with a great staff. We enjoyed our stay very much.
Stayed 3 nights in Jan 2024
Response from Vincenzo on 28 Jan 2024
Thank you very much

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 3 nights in Jan 2024
Response from Vincenzo on 13 Jan 2024
Thank you very much

10/10 Excellent

Adam, Teaneck

Travelled with family
Liked: Property conditions & facilities
Great place to stay. Quiet, clean and very helpful staff. Restaurant is very good.
Stayed 2 nights in Jan 2024
Response from Vincenzo on 13 Jan 2024
Thank you very much

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service
A smaller hotel with attentive staff, and good food and service
Stayed 6 nights in Jan 2024
Response from Vincenzo on 10 Jan 2024
Grazie per aver scelto la nostra struttura. La tua opinione è molto importante per noi.

10/10 Excellent

Melinda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Roman Holiday
Second time staying here and would definitely recommend it for your Rome vacation. Staff is wonderful breakfast delightful and location perfect. Close to Metro station and dining options. Also by American Embassy. Quiet area at night to sleep easily
Stayed 5 nights in Dec 2023
Response from Vincenzo on 10 Jan 2024
Grazie per aver scelto la nostra struttura. La tua opinione è molto importante per noi.

10/10 Excellent

Thai

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and accommodating, was a highlight of our trip. Big room, big bed, good food, and amazing shower :)
Stayed 6 nights in Dec 2023
Response from Vincenzo on 31 Dec 2023
Thank you very muchHappy New Year

10/10 Excellent

Rhian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked this hotel to spend Christmas in Rome, on arrival from the airport, being dropped off in a back street/alley lined with bins did not fill us with great confidence, however this hotel is a ‘Little Gem’ within walking distance to the Spanish Steps, Trevi Fountain, Villa Borghese and with close transport links to other parts of the city. All staff at the hotel were helpful, friendly and attentive, rooms spacious with newly refurbished bathrooms and amazing walk in showers! a good continental selection at breakfast and lots of shopping, cafes and restaurant's in the surrounding area. It’s a great part of the city to stay. We will definitely stay here again when we next visit Rome.
Stayed 5 nights in Dec 2023
Response from Vincenzo on 29 Dec 2023
Thank you very muchAnd Happy New Year

10/10 Excellent

Andreas John

Stayed 8 nights in Dec 2023
Response from Vincenzo on 16 Jan 2024
Thank you very much

8/10 Good

Ursula D., Idaho Falls

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Vincenzo on 23 Dec 2023
Thank you very much

10/10 Excellent

Karl, Woodbury

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and staff from front desk to breakfast and dinner. We got nice room with motorized blinds and a patio with table and chairs. Just hope you don't get the family upstairs with kids stomping back and forth all day and night, like we did on the last night. Still a great hotel.
Stayed 6 nights in Dec 2023
Response from Vincenzo on 23 Dec 2023
Thank you very much

10/10 Excellent

Linda Lucienne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff was friendly, helpful, and went above and beyond what could be expected. Thank you for making our stay a pleasant one! Highly recommended.
Stayed 7 nights in Dec 2023
Response from Vincenzo on 20 Dec 2023
Thank you very much

10/10 Excellent

Sandra

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2023
Response from Vincenzo on 16 Dec 2023
Thank you very much

10/10 Excellent

Marifar Joy, Rochester Hills

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love our stay at La Residenza hotel. Its walkable but not close enough to Barberini station, the road is very steep so if you are tired walking the entire day, this must be something to take a look into. The breakfast is very good with lots of choices.
Stayed 7 nights in Dec 2023
Response from Vincenzo on 16 Dec 2023
Thank you very much

2/10 Terrible

Lachlan

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would never stay at this hotel again! Firstly, when my wife and I arrived the woman at the front desk was very rude and not helpful at all. We asked for help with our bags as we walked from the main train station she could tell we were very hot etc and her attitude was beyond poor. I asked for her name unsure if I’m spelling it correctly - Yourdit was her name. Staff overall were not very polite. Only found one man at the front who was nice. I booked a premium room, there was nothing premium about this room. The mattress was rock hard and the 2 single beds pushed together had massive curves in the centre of them with flat and the most uncomfortable pillows I’ve ever come across in a hotel. The room was on the first floor and directly out the window on the ground floor was 4 large air conditioning vents that made extremely loud noises constantly. Would stop for 15 minutes then start again. Even with the windows closed you could hear this loud noise constantly. The fridge that is attached to the wall had very loud noises all night, sounded as though there was wind whirling around the room. This was very annoying. The overall housekeeping is poor and the benches in the bathrooms would not be wiped down and the floor after our 6 nights was filthy with fluff on the floor. There was a piece of fluff that was in the corner of the main area and it was not cleaned after 6 nights. There was also mould on the wall of the shower. Unsure how this is a 4 star hotel.
Response from Vincenzo on 8 Dec 2023
Thank you very much.Customer always makes the difference

8/10 Good

Liberata

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I found the hotel very clean and modern, with very nice bathrooms and furnishings. We are in the restaurant which the food was very good. The breakfast was also very good and a pretty good selection. When eating at the restaurant for dinner one night we were asked to pay in cash which I found odd and made me feel uncomfortable because I did not have any cash on me. And they wouldn't let me out it on my hotel bill. There was no room service and there was no kettle to make a coffee or tea in my room once the restaurant was closed. I tried to call reception but did not have the number and nothing like a phone list. I went to reception to ask for their number for future and was told that I was verbally given the number at checkin. Second time I felt uncomfortable. I want complaining but felt uneasy as if they thought I was. This is the reason for the 4 stars.
Stayed 5 nights in Nov 2023
Response from Vincenzo on 8 Dec 2023
Thank you very much

10/10 Excellent

Janea Sophia

Travelled with partner
Liked: Amenities
hotel staff were very helpful from the time of our booking to our arrival at the FCO airport. The lady who served us coffee during breakfast was friendly and accommodating as well. Im impressed with how clean our room is and the hotel in general.
Stayed 2 nights in Nov 2023
Response from Vincenzo on 8 Dec 2023
Thank you very much

8/10 Good

Kurt, Boca Raton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is a small boutique hotel. The property was very clean and convenient to walk anywhere in Rome. We walked to Vatican and Colosseum. The room was very large for European standards and our room had a bed bigger than a King size (reason we chose hotel). The decor and the furniture are a little outdated, but very functional. The room had a decent size bathroom and a great shower. The front desk staff was very friendly and helpful. Our room was located facing the front of the hotel and it was kid of loud. Rome is a very loud city at all times. Italians communicate with their car horns and talk very loudly :). The A/C in the unit made some noises and was kind of annoying to sleep. One quirk of this hotel is that you have to leave the key with the front desk every time you go out. They actually use a real old fashioned key on a key holder that weights half a pound (not sure you would want to carry that thing all day in your pocket). One bad thing about the property was the TV. It was old and slow. However, it did have Netflix (thank God).
Stayed 9 nights in Nov 2023
Response from Vincenzo on 8 Dec 2023
Thank you very much

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Historical Hotel. You're love it!!!
Stayed 2 nights in Nov 2023
Response from Vincenzo on 8 Dec 2023
Thank you very much

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place feels more like an palazzo than just a hotel. Friendly staff and a superb restaurant! Have stayed there before and will stay there again. I highly recommend it !
Stayed 4 nights in Nov 2023
Response from Vincenzo on 3 Dec 2023
Thank you very much and hope to welcome you again