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Reviews of Hotel Marcantonio Rome

2 out of 5
Hotel Marcantonio Rome
Via Cavour 47, Rome, RM

Reviews

8.4

Very good

Rating 10 - Excellent. 280 out of 671 reviews" "
Rating 8 - Good. 260 out of 671 reviews" "
Rating 6 - Okay. 89 out of 671 reviews" "
Rating 4 - Poor. 30 out of 671 reviews" "
Rating 2 - Terrible. 12 out of 671 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Dane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and the property was very convenient to the train station and restaurants
Stayed 1 night in May 2024

2/10 Terrible

Gail

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Got stuck in elevator alone at 1am after returning from dinner with my grandson and his lady. I was stopped in between floors. I repeatedly pressed the emergency bell in elevator, no one from hotel came even though they advertise 24/7 staff. My cell phone would not work in the elevator and no phone in elevator. A man, who I assume was another guest, came to my rescue. He tried to call hotel, they did not pick up. He called fire department they came, sirens and all. Four firemen came and eventually got me out of the elevator. Fire department also said they tried to call front desk and no pick up. Once I was out it was 2am. I booked through Expedia, so I called them, they also tried to call hotel and no one picked up.I emailed the hotel once back in my room, (no phones in room to call front desk) got no response from hotel, even the next day. I left at 6:30 or 7 am and saw the hotel desk clerk and he never apologized or acknowledged me being stuck in elevator, or offer to help me with my bags down the stairs or anything. Do not stay here.
Stayed 1 night in May 2024

10/10 Excellent

Nathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location, close to the train station, and central to attractions. A little noisy from the main street in the night.
Stayed 3 nights in May 2024

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Small rooms but clean and friendly staff. Close to train station
Stayed 3 nights in Apr 2024

2/10 Terrible

Michael

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel was gross. The room we stayed in was dirty, moldy and just in need of some TLC. Staff were nice but the only thing going for this hotel was how close it was to the station otherwise this was the most terrible hotel room I think I have ever stayed in. Not sure how it got the very good rating.
Stayed 1 night in Apr 2024

10/10 Excellent

Peggy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great. Delightful breakfast and daily cleaning. Only thing I would mention to future guests is that the bathroom is quite small n
Stayed 3 nights in Apr 2024

4/10 Poor

Jeff

Travelled with family and small children
Disliked: Cleanliness
You can do better for the money. Dirty furniture and walls decorated with stickers. Convenient to Termini station and nothing else.
Stayed 1 night in Apr 2024

10/10 Excellent

kevin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent host very helpful
Stayed 1 night in Apr 2024

8/10 Good

monette

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Marcantonio - wifi very good - Location close to station - No lobby - Front desk was in the 5th floor and our room was in the 1st - Breakfast is just coffee and croissant which they bring to ur room - You have to leave the key when leaving for the day, it’s a hassle since it’s in the 5th floor - Elevator (very old kind) is only for 2 person plus luggage - Bed sheet still have the colored kind, most hotels have the white comforter/duvet which feels more clean - No bottled shampoo inside shower which most European hotels I’ve been too has some. - No coffee maker - Has mini fridge - And has AC!!!
Stayed 3 nights in Apr 2024

4/10 Poor

Brian

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Serlin De La Cruz

Liked: Cleanliness, staff & service
Very good costumer service
Stayed 2 nights in Feb 2024

8/10 Good

margaret

Travelled with family
Liked: Cleanliness, staff & service
Teeny shower. Small room. Could feel the bed springs while in bed. Very nice staff. Wonderful breakfast!
Stayed 2 nights in Apr 2024

2/10 Terrible

Clemente, Las Vegas

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
nothing like the pictures, place was small and dirty. This is a complete fraud
Stayed 4 nights in Apr 2024

6/10 Okay

keri

Travelled with family
Liked: Cleanliness
Disliked: Amenities
The room was clean and the bathroom shower was bigger than some European showers. The tv had a couple English speaking channels so that was nice. The advertising for the hotel was misleading. The first picture is of a beautiful building and that is where we thought we were staying. It was not. It was a building down the street. It did have a good restaurant right across the street.
Stayed 2 nights in Apr 2024

8/10 Good

sarah

Travelled with family
Just what we needed a room in Rome
Stayed 2 nights in Apr 2024

6/10 Okay

bridgette

Travelled with family
Liked: Cleanliness, staff & service
Rooms are very small (cruise ship like). Location was great. Attractions within walking distance. Staff is friendly. Breakfast was good. Hotel is on the 5th floor. Bring water. The elevator is tight. No claustrophobics. The internet image does not match actual hotel. Good hotel for just a place to sleep.
Stayed 2 nights in Apr 2024

10/10 Excellent

Otoniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were small but big enough for what we needed. We just wanted a safe place where we could come back and relax after sightseeing all day. We got free breakfast every morning which consisted of croissants and danishes with orange juice and coffe or cappuccino or tea. The people at the front desk were friendly, especially the lady who checked us in. It was one block away from the Termini station and only about a half mile from the Colosseum.
Stayed 6 nights in Mar 2024

10/10 Excellent

Alexis

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel to stay at for the first time in Rome. What I really liked was that it was near Termini Station and lots of good restaurants in the area. Staff was friendly and helpful too.
Stayed 4 nights in Mar 2024

10/10 Excellent

KYOUNGHEE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Thirmal R, Nepean

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything good.
Stayed 2 nights in Mar 2024

10/10 Excellent

Adam

The staff was amazing so friendly and helpful. This location was ideal for walking all of Rome. We loved it and would definitely recommend it to anyone.
Stayed 1 night in Mar 2024

6/10 Okay

Gil

Liked: Staff & service
While the customer service and the staff were superb, the truth is that this hotel lack of many things to include a better cleaning protocol, better and cleaning sheets, an elevator that can actually work properly, and a sign outside that can easily identify the hotel. If the hotel manage to improve thise areas, it will take the facility to the next level and make it more attractive to others.
Stayed 1 night in Mar 2024

4/10 Poor

Jessica

Disliked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Jaesun

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and very convenient location.
Stayed 3 nights in Mar 2024

8/10 Good

Marian

Stayed 1 night in Mar 2024

10/10 Excellent

Jadon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super great staff that are willing to answer any questions you may have.
Stayed 2 nights in Feb 2024

8/10 Good

Megi

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very close to Roma termini and walking to Fontana di Trevi. Only thing was that the room was much smaller than what it shows on the picture and there is no actual place for the breakfast but they bring in your room. Overall was recommended for a quick stay in Rome
Stayed 1 night in Feb 2024

10/10 Excellent

Jose Ian, Seven Valleys

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area close and walkable to Roma termini. Very Friendly staff. Restaurant nearby.
Stayed 1 night in Feb 2024

8/10 Good

Geoffrey

Travelled with group
Breakfast in bed
Great hotel, approach, 5 flights, a little daunting, but great once your established.
Stayed 2 nights in Feb 2024

6/10 Okay

Kateryna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
its okay - but thing walls make a difference

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, very nice and helpful staff
Stayed 4 nights in Jan 2024

8/10 Good

Melissah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was great. The location is perfect for exploring Rome and the staff are really helpful with hints and tips. The rooms are appropriate for the pricing - nothing fancy but a comfortable bed and hot shower!
Stayed 3 nights in Jan 2024

10/10 Excellent

Matthew

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Highly recommend
Stayed here for 3 nights while in Rome, perfect location next to the train station and not too long walking distance to the main attractions like the Coloseum. The staff were great, very friendly, came on time every morning with a nice breakfast. The room was quite small but it has everything you need while staying in Rome for a few nights.
Stayed 3 nights in Jan 2024

10/10 Excellent

Humberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very old building well fited for the porpuse and better restored.
Stayed 1 night in Jan 2024

10/10 Excellent

Hector l

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good.
clean, good value and location, very close of train central.
Stayed 1 night in Dec 2023

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good Hotel.
good value, clean, very good location, elevator too little and bed not to good.
Stayed 1 night in Dec 2023

4/10 Poor

Vasile

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Need renovation, good staff
My stay at this hotel was disappointing. The outdated facilities, uncomfortable accommodations, and malfunctioning air conditioning made for an unpleasant experience. Getting hot water required an excessive wait, and the visible scratches on walls and wardrobe added to the overall shabbiness. On a positive note, the staff was friendly, and the location's proximity to public transport was convenient. However, the need for a renovation is evident. The additional charge of 5€ per person per night, coupled with a meager breakfast offering of a hot drink, a cold drink, and a croissant, further diminished the overall value.
Stayed 2 nights in Dec 2023

10/10 Excellent

raudy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a great find. Very close to all the attractions and train station . Good area for food and bars . Hotel was very comfortable, great friendly staff. Even delivered a coffee and juice to room at your preferred time with a pastry. Loved this place and if I go back to Rome I will look no further.
Stayed 3 nights in Nov 2023

8/10 Good

Arne

Stayed 1 night in Nov 2023

6/10 Okay

Rose Kamel Said

Travelled with partner
The staff were excellent and very helpful all the time, the histology is central and near a lot of famous places, the only thing that wasn’t mentioned in Expedia is that it is in the 5th floor, the photo is deceiving, it’s got an old lift that takes 2 with luggage, and our last 2 days there the lift was out of order.although the staff helped us taking our luggage down, it was tiring climbing 5 stories, they change their towels every 2 days, we’ve never had this in other hotels.
Stayed 8 nights in Nov 2023

10/10 Excellent

Bernardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to termini and alll the other tourist spots, area safe, continental breakfast is a plus, good customer service
Stayed 2 nights in Nov 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient
Place was conveniently located near the train station and bus stop that makes going around very easy. Rooms are comfortably small for the 2(1 double bed) and is clean and tidy.
Stayed 4 nights in Oct 2023

8/10 Good

Marian

Travelled with partner
Liked: Cleanliness, staff & service
This is an odd hotel in that it occupies the top floor of a building that has 3 other floors of 3 other hotels. Street signage is good, just wasn't aware that this would be the setup. Very close to train station and good restaurants. Hotel itself has lovely staff, clean rooms, comfortable beds, room service for included continental breakfast. Major sights about a 15 to 20 minute walk. The only true negative for me was the elevator is very old and freaky. I'd stay here again.
Stayed 2 nights in Oct 2023

10/10 Excellent

ROBERT

Stayed 3 nights in Oct 2023

4/10 Poor

Doug, Port Ludlow

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The room was extremely small with a washbasin in the tiny bedroom and a bathroom so small it was hard to turn around, let alone shower comfortably. The furnishings were dated.
Stayed 1 night in Oct 2023

6/10 Okay

Pauline

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Friendly staff, very small room. Bed not very comfortable, furnishings quite old.
Stayed 1 night in Oct 2023

10/10 Excellent

Alejandro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is fine thanks for you excellent service
Stayed 5 nights in Oct 2023

2/10 Terrible

Trinity

Disliked: Staff & service, property conditions & facilities, room comfort
DO NOT STAY HERE - There are better hotels
This property is located within walking distance of the Colosseum. The staff are friendly. My biggest concern was the accommodations and the property offering a refund, but never actually giving the refund. I was here 2 times, the first time the accommodations were nice, a decent room with bidet and large bathroom. I was only in this room for 1 day, then on the last leg of our Italy trip I booked this hotel again for Monday - Thursday. We checked in on Monday and were given a very small room, no bidet, the shower was very small (a camper shower is bigger) and the room was so cramped that you could not walk around without bumping into our luggage. We checked in on Monday September 25th and immediately asked for a better room. We were told that no other rooms were available. I gave it some thought and booked a room with another hotel because I was not going to let this hotel ruin the end of my trip. We checked out on the same day Monday September 25th after securing another hotel reservation. Upon checkout they now decided that they have another room available. However, it was too late because we already booked a new hotel. John helped us checkout and called his manager to see if we could get a refund. The manager agreed to a partial refund for Tuesday and Wednesday, which I think was fair. The refund was supposed to show in a few days. It never came and when I contacted the property they said "they decided not to refund me because there was another room available.
Stayed 3 nights in Sep 2023

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was close to transportation, dining, and shops.
Stayed 2 nights in Oct 2023