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"Everything was fine. Staff very courteous."

"Lovely staff, great location. Big rooms. Good breakfast. "

"We have stayed at the Imperial several times visiting family. Never been disappointed. All effort made to make us feel welcome and receive the high standard of service Thank you."

"Reception and bar staff were friendly, accomodating and cheered me up!"

"Lovely hotel, Rooms comfortable, staff very nice. Bar very pleasant."

"This is what a B&B originally was like, a room that's like a real bedroom, comfy and cosy, with a friendly and helpful staff and creature comforts. There's a dvd player in the room and dvds or books to borrow downstairs. I really felt very comfortable and didn't have any noise from other rooms. I do wear earplugs anyway so I didn't get disturbed by traffic noise (I was in a front bedroom). I was upstairs which is not accessible if you have mobility needs (this wasn't an issue for me personally). The host offered to help with my bag. I did get an ensuite but on my way past I spied on the shared bathroom and it was pristine so I wouldn't worry if shared ones are left (it's also a little cheaper than ensuite)"

"Great facilities, Great location"

"It is a charming, family-run hotel with very friendly staff. The room was delightfully old-fashioned but with a modern en suite bathroom/shower. The breakfast is very English with real fried eggs, English bacon and English sausages together with all the other usual accompaniments. Unfortunately, there is no evening restaurant but there is a wide range of eateries withing walking distance. There is a small public car park immediately opposite the hotel which can be full but we had no problem finding a slot after a short wait. And, as a bonus for us, Blue Badge parking is completely free, all day, in Devon. Finally, it is a short walk from the heart of the city. Highly recommended."

"Room very clean and comfy bed"