House was beautiful, homeowners have great taste in decorating. Very relaxing. We had a great vacation after most of the kinks were worked out. House was NOT cleaned prior to our arrival, if I could post pictures I would. We were not given the proper amount of supplies.Paid to have heated pool, heat was not on until the day of arrival, not happy when you have to pay 60.00 per day to have heated. (was denied when we asked if we could heat for only a few days of our vacation). Water was cold up until Saturday afternoon. Pool company came and turned off heater on Wed of our stay, and filled pool with 2 inches of water, made pool cold again. Next day, water was down again, possible leak we were told. Outside garbage cans were completely filled. (3 of them) We were told we could checkin at 4 when making reservations. (then email stated 6 pm). Sharon L. in their Avon NC office was absolutely wonderful and helped us check in early. We were given a SMALL refund for our vacation. NO compensation on the pool issue. Would I stay at this home again? YES as I don't feel that its the owners fault. Vacasa needs to take MORE PRIDE in the homes that they rent, and also has a supervisor that does a physical check at the homes.