Business Hotels & Resorts in Rochester from AU$101

"Racism abounds!! The front desk staff were only too eager to place my husband and I in inferior rooms when we arrived. I had to aggressively self advocate as a woman of colour (and the one paying the tab!) for a room on the top floor! The hotel decor is nice but dated… lots of dark browns and beiges…. The cafe front staff was disrespectful and condescending. We waited more than five minutes to be acknowledged. They whispered to each other for a couple minutes then without even a “good day” one of them said “come with me”. The entire town was like this… I was happy when we were across the border and back in Canada!"

"Room was dirty. Pool was ok but the bathroom was just plain nasty! "

"Every thing is good "

"I was not told upon check in that I had to ask for the room to be cleaned. This was a surprise as I have stayed at many hotels and never had to ask for this."

"I’m missing my refund"

"Breakfast was wonderful! The omelette station is amazing! Hotel is stunning on everything they advertise! "

"Fabulous old building but no effort put into making the rooms cozy (lamps, but no switches or wires so useless, etc). Sloppy housekeeping - rooms dusty and only a towel, no bathmat. But the guy who checked us in was friendly and helpful."

"I paid for breakfast when I booked through Expedia, but they said I didn’t so I wasted38 dollars. Then they said they would give me points for this mistake which I never received!"

"Very nice "