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The Robertson Hotel

Photo gallery for The Robertson Hotel

Featured image
Outdoor pool
Bed sheets
40-inch flat-screen TV with digital channels, TV
Bed sheets

Overview of The Robertson Hotel

The Robertson Hotel

3.5 out of 5

3.9/5 Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Restaurant
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Sheets and towels washed at 60°C
135 Illawarra Highway, Robertson, NSW, 2577

Explore the area

  • Popular LocationRobertson Nature Reserve2 min drive
  • Popular LocationMacquarie Pass National Park3 min drive
  • Popular LocationMacquarie Pass State Conservation Area3 min drive
  • AirportShellharbour, NSW (WOL)27 min drive

Choose dates to view prices

About this area

Robertson

The Robertson Hotel is located in Robertson. Sturt Gallery and Historical Aircraft Restoration Society Museum are cultural highlights, and some of the area's attractions include Illawarra Fly Treetop Walk and Jamberoo Action Park. Make sure you don't miss outdoor adventures like ziplining and hiking/biking trails. Guests appreciate the guest house's quiet location.

What's nearby

  • Robertson Nature Reserve - 2 min drive
  • Macquarie Pass National Park - 3 min drive
  • Macquarie Pass State Conservation Area - 3 min drive
  • Budderoo National Park - 5 min drive
  • Carrington Falls - 8 min drive

Getting around

  • Robertson Station - 19 min walk
  • Sydney Airport (SYD) - 91 min drive

Restaurants

  • Robertson Cheese Factory - 11 min walk
  • Mountain Spice Bistro Robertson NSW - 18 min walk
  • Burrawang Pub - 9 min drive
  • Burrawang General Store - 9 min drive

About this property

The Robertson Hotel

3.5-star guesthouse with restaurant and outdoor pool
A restaurant, an outdoor pool and a bar/lounge are available at this guesthouse. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/café, a snack bar/deli and coffee/tea in a common area. All 46 rooms offer flat-screen TVs with digital channels, plus free bottled water and free toiletries.
The Robertson Hotel offers 46 forms of accommodation which are accessible via exterior corridors and feature complimentary bottles of water and free toiletries. 40-inch Flat-screen televisions come with digital channels. Housekeeping is offered on a daily basis and hairdryers can be requested.
Recreational amenities at the guest house include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Cashless transactions are available for all charges at the property

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–9:30 AM: AUD 25 for adults and AUD 25 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in a common area

Things to do

  • Outdoor pool
  • Private picnics

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Ballroom
  • Banquet hall
  • No lifts
  • Reception hall

Guest services

  • Daily housekeeping
  • Front desk (limited hours)

Languages spoken

  • English

Business services

  • Conference space

Outdoors

  • Garden
  • Picnic area

More

  • Designated smoking areas (fines apply)
  • Fireplace in reception

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer (on request)
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • Digital channels

Food and drink

  • Free bottled water

More

  • Access via exterior corridors

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - 8:00 PM
Late check-in subject to availability

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 8:00 PM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: AUD 25 for adults and AUD 25 for children (approximately)
  • Credit card charges are subject to a surcharge of 2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard and American Express; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector

Property is also known as

Fountaindale Grand Manor
Fountaindale Grand Manor Hotel
Fountaindale Grand Manor Hotel Robertson
Fountaindale Grand Manor Robertson
Fountaindale Manor
Fountaindale Grand Manor House Robertson
Fountaindale Grand Manor House
Robertson Hotel
The Robertson Hotel Robertson
The Robertson Hotel Guesthouse
The Robertson Hotel Guesthouse Robertson

Frequently asked questions

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 64 out of 195 reviews
5 - Excellent 33%
Rating 4 - Good. 77 out of 195 reviews
4 - Good 39%
Rating 3 - Okay. 29 out of 195 reviews
3 - Okay 15%
Rating 2 - Poor. 21 out of 195 reviews
2 - Poor 11%
Rating 1 - Terrible. 4 out of 195 reviews
1 - Terrible 2%

4.2/5

Cleanliness

4.3/5

Staff & service

3.4/5

Amenities

3.5/5

Property conditions & facilities

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old but still grand, and beautifully renovated. Original old bathrooms are a little more than quaint but have all you need. It’s a truly remarkable place to stay. Meals were excellent, staff friendly and log fires to sit by with a glass of wine. We loved it.
Stayed 2 nights in May 2021

1/5 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Robertson Hotel is a beautiful building with lots of history. The staff go out of their way to make you feel welcome and comfortable (shout out to Angela and Lauren). I highly recommend staying here, you will feel rested and satisfied.
Stayed 3 nights in May 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot. Friendly staff.
Stayed 1 night in Apr 2021

2/5 Poor

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
Never going back, ever!!
If you make a request and are given an alternative, be careful as you’ll be missing some of the things that were supposed to be included in the price you paid! No help whatsoever with luggage, not even an acknowledgment that there was no porter service/help available. Staff or website will not mention the breakfast deal as if it is for select guests only! You’ll then be told offer available only during checkin!! Booking mentions ‘heating’ under the heading comfort. But fails to mention that the heating is controlled by the hotel. Not to mention the heat in our room never turned on! Water would not drain out of the bathroom sinks for a long time. Showers and toilets eeewww!! Shower doors won’t close properly either. Carpets filthy everywhere. Bathrooms dirty. Bins in lobby not emptied everyday. Some of the staff racist. Charming place but unkempt and needs a facelift/overhaul & friendly staff. Some names other guests gave this place - horror house, nightmare, disappointment!!
Stayed 2 nights in Apr 2021