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"quite, clean and amazing staff "

"The staff was extremely knowledgeable, friendly, and available when we had questions. The room was clean and the bed was comfortable. The property was also well maintained and beautiful."

"We always look forward to stopping at Villa Neroli on working trips as it’s super convenient amd comfortable. Easy to park, check-in amd relax in the sauna or get a work out in the gym. Dinner is always delicious, breakfast has good options. The service is prompt and kind. The location is perfect for biz travelers as well as tourists who want to see all but stay away from the crowds amd confusion."

"The accommodation was nice, but checking in/speaking to reception took ages because of a lack of staff. It took 2 requests to get an extra pillow because they only provided 3 pillows for the two of us. The main issue, though, was the wifi. It didn't work on my laptop, even when I created a new account with a different email address. It kept telling me to reset my password to access the internet, even after I just had. I emailed support about it and didn't hear back."

"Super friendly and efficient front desk. Room was beautiful "

"Italiana Hotels Florence was a very enjoyable place to stay. The hotel was comfortable, clean, and well organized, making our visit to Florence relaxing and smooth. The included breakfast was a great bonus and made our mornings easy and convenient. We also appreciated the free parking, which was very helpful and practical. The staff were great, friendly, professional, and always ready to assist. Overall, a wonderful experience and a solid choice for anyone visiting Florence."

"Very charming, clean and fresh"

"Beautiful place for family "

"My Wife & I are American tourists visiting Florence for a friend's wedding at a nearby venue. The JOIVY Together Urban Resort was a wonderful place to be our home base. The front desk staff was very nice and spoke great english. They helped us out with calling taxis and answering all of our questions. The room was very clean and the breakfast was quite delicious! We would definitely stay again."