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Reviews of Bhandari Swiss Cottage

3 out of 5
Bhandari Swiss Cottage
High bank, By Pass Road Tapovan, Rishikesh, Uttarakhand

Reviews

7.2

Good

Rating 10 - Excellent. 2 out of 10 reviews" "
Rating 8 - Good. 3 out of 10 reviews" "
Rating 6 - Okay. 4 out of 10 reviews" "
Rating 4 - Poor. 1 out of 10 reviews" "
Rating 2 - Terrible. 0 out of 10 reviews" "

6.4/10

Cleanliness

6.0/10

Staff & service

2.0/10

Amenities

6.2/10

Property conditions & facilities

Reviews

8/10 Good

ERWIN F

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Clean rooms for a budget price
For the budget price, this was a good stay. We stayed for 2 nights, the hotel was adequate. The rooms were quite basic but we loved the mountain views. We hired a motorbike from a nearby shop so it was easy to move around from this hotel, otherwise that would've been a problem because of the location. At least 30 min walk to Laxman or Ram jhula. The better vibe is on the other side of the river so it matters. The water heater took a long time to heat up and the drain clogged easily, but otherwise the room was clean. We had wifi signal in the room. The restaurant served some great italian food in addition to basic indian breakfast items and coffee. There are a couple of other great restaurants very nearby.
Stayed 2 nights in Nov 2019
Response from harendra on 2 Dec 2019
Dear Sir, we appreciate your positive feedback and consistently try our best to improve our services to keep our guest happy and satisfied. Please visit again. Thank you.

4/10 Poor

Verified traveller

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Extremely unresponsive staff. Too noisy. Poor basuc facility and far but not a good location at all.
Stayed 2 nights in Oct 2019
Response from Harendra on 23 Nov 2019
Dear guest, My sincere apologies for any inconvenience caused.We pay special attention to make sure all our guests are completely satisfied with our hospitality. I hope your next stay at our hotel would be a very pleasant one. Thank you

10/10 Excellent

luis

Liked: Cleanliness, staff & service, room comfort
good value and location
It's was a good stay, they could provide shampo. And spiff up room. But they were friendly!
Stayed 2 nights in Apr 2019
Response from Bishal on 28 Apr 2019
Thank you so much for your stay. Hope to see you again and again.

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Staff & service
Poor service from unfriendly receptionists otherwise good
Stayed 4 nights in Apr 2019
Response from Bishal. on 20 Apr 2019
We are really sorry for your inconvenience from the receptionist person. You won't face this problem next time.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
This hotel is a cute and very quiet great place to stay. On top of a hill it's about a 15 minute walk into town. They have super reasonably priced food and it's absolutely delicious. Staff are very friendly and helpful. Booked for a 11 day stay and extended it for another 2 weeks. absolutely great place to stay!
Response from harendra on 2 Dec 2019
Dear Guest, we are glad to know you enjoyed our hospitality, thank you so much for an excellent feedback. We will be happy to serve you again.

6/10 Okay

Jean

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort
Cold and mixed stay
Don't count on the receptionnist to be helpfull, we had an electricity problem and the answer was "light no matter" ! The room was really cold (we were there in december) because of the windows and door not tight, the mattress was really thin and at the begining we had a sheet ripped in two... But the view is really nice and there is a great restaurant with a terrasse and sweat staff. There is also an agency for excursions or car booking next door and the hotel is in the middle of the two bridges, easily accessible by walk.
Response from harendra on 2 Dec 2019
Dear guest sad to know you couldn't enjoyed the best of our hospitality, We assure your next visit will be a lot more satisfactory, please visit again

8/10 Good

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good family hotel with view of the Ganga.
Response from harendra on 2 Dec 2019
Thanks for this review ,we are happy you like the view and hotel too .We will be happy to serve you again.

6/10 Okay

Arpyit

Disliked: Staff & service
Response from harendra on 2 Dec 2019
Thanks for the rating.

6/10 Okay

mani, joshimath

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice view
Hotel is out of the busy area of Laxmanjula just 5 mn walk. Good location but a busy road is just running under it. That is minus. You can find all types of rooms. Cheap, middle range, new good ones with good AC. Old rooms with old AC. View is the best and the spaciousness around. Restaurant is also on. Nice good. Recomended for young travellers.
Response from harendra on 2 Dec 2019
Dear Guest, Thank you for choosing our Hotel for your recent stay. Thank you for taking the time to share your experience with us and we hope that we will have another chance to host you on your next visit. Thanks

8/10 Good

Jenny

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen lugar
Stayed 2 nights in Nov 2019
Response from Harendra on 22 Nov 2019
Thanks for the rating .