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Reviews of Hotel BambĂș

3 out of 5
Hotel BambĂș
Pedro Vicente Maldonado Av 1, Av. Saint Ammand Montrond, Riobamba, Chimborazo

Reviews

7.8

Good

Rating 10 - Excellent. 4 out of 17 reviews" "
Rating 8 - Good. 8 out of 17 reviews" "
Rating 6 - Okay. 4 out of 17 reviews" "
Rating 4 - Poor. 1 out of 17 reviews" "
Rating 2 - Terrible. 0 out of 17 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Nice hotel. Not luxurious but well enough for a good rest
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Agua frĂ­a de la Piscina. Informaron del hotel que el agua era caliente. favor ser mas claros en la informaciĂłn
Stayed 1 night in Aug 2019

6/10 Okay

Nancy, Florida

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The staff is amazing. Warm, friendly, helpful. The rooms need a deep cleaning: floors moped, baseboards dusted, mold cleaned from shower walls,... My room could have used some fresh paint, a nightstand, a lamp (just one bulb in the ceiling light), hangars and an extra blanket. The history here is fantastic and I’d love to see this hotel thrive and be able to be restored to its obvious original glory. I would have gladly paid double what I did for a fixed up room.
Stayed 3 nights in Aug 2018

8/10 Good

Mela, Cuenca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very large room. Good shower. Clean. Beds were comfortable
Stayed 1 night in Apr 2018
Response from Hotel BambĂș Riobamba on 18 Apr 2018
Buenos dĂ­as estimado, reciba un cordial saludo de parte de Hotel BambĂș, por medio del presente agradecemos por su comentario y esperamos que su estadĂ­a con nosotros haya sido muy agradable. Att.- DEPARTAMENTO ADMINISTRATIVO

8/10 Good

Jody

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick Stay
We stayed for only one night so I can't really comment on the atmosphere. You can tell this was a top notch place back in the day. It doesn't seem like it's really been kept up to what you can tell it used to be, but it was still very good. Our room was clean and spacious. Breakfast was great. Staff was wonderful. I highly recommend this hotel to the traveler that is looking for a place on the outskirts of town looking for a comfortable quick stay. This was perfect for us.
Stayed 1 night in Jan 2018
Response from Hotel BambĂș Riobamba on 3 Feb 2018
Good morning, receive a cordial greeting, we are grateful por your comment and we are happy to have provided a quality service to our Guests. Att.- ADMINISTRATIVE DEPARTMENT

8/10 Good

Justin, Quito

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
Staff was friendly, kind, good internet, breakfast buffet. Can't beat that for the price.
Stayed 1 night in Jan 2018
Response from Hotel BambĂș Riobamba on 21 Jan 2018
We appreciate your comment, it was a pleasure to have served you.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Hotel in heart of Riobamba
Staff friendly and very helpful. Rooms comfortable.
Stayed 2 nights in Jan 2018
Response from Hotel BambĂș Riobamba on 21 Jan 2018
We appreciate your comment, we hope that in a next visit to Riobamba we will provide a quality service that characterizes us

6/10 Okay

Jon, Iowa

Liked: Cleanliness
Fine basic hotel, but away from center
Decent hotel room, with plenty of space, but it is a 40 minute walk to the historic center of town.
Stayed 1 night in Jan 2018
Response from Hotel BambĂș Riobamba on 21 Jan 2018
Receive a cordial greeting from Hotel BambĂș, we want to thank you for your comment and your visit to Riobamba, this helps us provide a better service.

4/10 Poor

E, B

Just OK
The hotel itself is too expensive for what it is. It's just OK. We had problems because we needed​ to check out early and the manager was not helpful at all! He or she would not even come out to speak with us and made the poor girl at the desk do all the work. She tried her best with the amount of English she knew but the manager would not work with us at all! The night we mentioned that we were going to need to check out early they went ahead and charged our card that night for all 5 nights. We went round and round even offering to pay the taxes for the nights we would not be there but they would not budge. In the end they gave us $30 and would not give us a check out printout, I'm sure so we couldn't dispute the charge on our credit card. We ended up taking a loss of $120 because we were so over the place we just wanted to be gone. The hotel is not worth the price on Expedia and the manager is not helpful. I would not recommend this hotel to anyone. They say their policy is to charge your credit card when you check in ( which they did not tell us ) but if you have a problem good luck getting your money back and they will charge you 16% for running your credit card (another thing they do not mention). It was just a bad experience and this was not the only hotel we stayed in while in Ecuador but the only one we had trouble with!
Response from BAMBU HOTEL on 4 Oct 2017
Good afternoon dear guest, we are sorry for the disadvantage during your stay in our establishment. At the same time we thank you very much for the information provided because your opinion is very important for us since it helps us to improve. Best regards, ADMINISTRATION BAMBU HOTEL

8/10 Good

Carl, Houston, Texas, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, great staff, though just a little rust
First of all, let me say that this hotel is great for the price. Rooms are a bit rustic, with very little water pressure, but they are clean, roomy, and comfortable, otherwise. My bathroom door was a bit tricky, though, kept hitting me in the leg every time I forgot to close it upon entering, as the toilet is very close to the door. Shower curtain rod hung by a wire to the light fixture - a little tacky, but not really a problem. Front desk and restaurant staff are all very nice and helpful.
Response from BAMBU HOTEL on 4 Oct 2017
Good afternoon dear guest, thank you very much for the information provided because your opinion is very important for us since it helps us to improve. Best regards, ADMINISTRATION BAMBU HOTEL

8/10 Good

Martha, samborondĂłn

Travelled with group
Liked: Staff & service, amenities
El desayuno, la habitación estuvieron bien, la decoración del hotel con cosas antiguas me apareció interesante y llamativo. lo que no gustó fue que la piscina estaba sucia, sus azulejos con lama y el vapor no tenia las hierbas aromåticas, y también deben ser remodelados al igual que el jacuzzi y debe haber mås limpieza en esas åreas, se puede adquirir alguna infección.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitaciones limpias cĂłmodas y amplias, buenas instalaciones y excelente personal
Stayed 1 night in Feb 2020

10/10 Excellent

LucĂ­a Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from Cliente Estrella on 27 July 2019
Gracias Por sus Comentarios, estos ayudan al Hotel BambĂș a mejorar la calidad del servicio.

10/10 Excellent

CEDEÑO GUZMÁN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente atenciĂłn y servicio de primera.
Stayed 1 night in Jun 2018
Response from HOTEL BAMBU on 14 June 2018
Buenos dĂ­as estimado, reciba un cordial saludo de parte de Hotel BambĂș, nos alegra mucho que haya pasado una linda estadĂ­a con nosotros y esperamos verlo pronto. Att.- DEPARTAMENTO ADMINISTRATIVO

10/10 Excellent

Marlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomendado
Trato atento y cordial por parte del personal. Excelente servicio
Stayed 1 night in May 2018
Response from HOTEL BAMBU on 14 June 2018
Estimada Marlene, reciba un cordial saludo del equipo BambĂș, nos complace mucho saber que le brindamos un servicio de calidad y que haya pasado una linda estadĂ­a con nosotros. Esperamos vuelva pronto. Att.- DEPARTAMENTO ADMINISTRATIVO

6/10 Okay

Carolina

Liked: Cleanliness
He visitado el lugar en ocasiones anteriores y el servicio ha sido excelente; sin embargo en esta ocasiĂłn se llevĂł a cabo una fiesta de Halloween en las instalaciones del hotel lo que resultĂł muy molesto ya que mi habitaciĂłn estaba demasiado cerca al lugar del evento. La mĂșsica, los chicos en los corredores se prolongĂł hasta casi las 4 am. AdemĂĄs de los inconvenientes para ingresar al parqueadero (10 min) debido a todos los autos que corchaban el ingreso.
Stayed 1 night in Oct 2017
Estimada Carolina, gracias por la información brindada. Su opinión es muy importante para nosotros ya que nos ayuda a mejorar nuestro servicio. Saludos cordiales, Atte. ADMINISTRACIÓN HOTEL BAMBÚ

8/10 Good

fic, Guayaquil

Liked: Property conditions & facilities, room comfort
Lindo hotel, pésimo administrador
Llegamos a una suite, muy lindas y espaciosas... Pero el administrador no es idĂłneo para la direcciĂłn de un hotel, y 2do el precio que me cobraron fue diferente al de expedia, aprovechĂĄndose de un feriado. Acerca de la limpieza, al siguiente dĂ­a no nos asearon la habitaciĂłn, eso no me agrado.
Response from HOTEL BAMBU on 4 Oct 2017
Buenas tardes estimado huesped, agradecemos mucho la informaciĂłn proporcionada. Para nosotros es muy imporante su opinion ya que nos ayuda a mejorar el servicio. Saludos cordiales. ADMINISTRACION HOTEL BAMBU