Luxury Hotels & Resorts in Rio Bueno from AU$151

"Everything. Great stay. Great staff great events and even better food and drinks"

"As a mom traveling with young children, I really wish I had read a review like this. This trip was far more stressful than relaxing because of the service, lack of attentiveness, and overall experience with kids. Jamaica they don’t worry about nothing.. things move slowly, food options open late, and when we arrived there was almost nowhere open to eat. We ordered room service and it took nearly 3 hours and that’s the norm. The biggest issue was the attitude from many employees. Staff often seemed annoyed or bothered, requests were forgotten, and things we ordered frequently never came. As a mom traveling with little kids, I hoped to feel cared for at least a little, but instead felt like we were inconveniencing people by asking for basics. There were also several concerns for families: - Pool floors are extremely slippery - Large step in the room that felt unsafe for little kids - High chairs often unavailable - Baby items advertised were “not available” Housekeeping often felt more like rearranging items than actual cleaning. Beach vendors were very persistent and approached children directly selling items, including drugs. Some continued with sad stories after being told no. One vendor had profanity painted on his boat. The food was underwhelming, staff called the room during naps/bedtime, and the coffee shop constantly ran out of basics. Positives: the ocean view was beautiful, and the kid-sized buffet/play area at check-in was thoughtful "

"The only problem was the elevator it kept going out of service"

"Food portion sizes are amazing. Rooms cleaned daily. Staff are welcoming and well mannered. "

"Room appeared clean but my sheets were dirty from the previous guests with trail mix in the bed. Food was mediocre. Pool very loud with a DJ a lot of the time. "

"I had an absolutely amazing birthday stay at JOIA Rose Hall by Iberostar! From the moment I arrived, the service was exceptional and the entire resort exceeded my expectations. The property was beautifully maintained, spotless, and truly felt like a luxury escape. Every area of the resort—from the pools to the restaurants to the beach—was clean, relaxing, and well cared for. The all-inclusive experience was worth every moment, with delicious food, great drinks, and plenty of options throughout the day. What really made this trip unforgettable was the staff. The entertainment and amenities team were absolutely top tier—friendly, energetic, professional, and genuinely focused on making sure guests had a great time. They created such a fun and welcoming atmosphere that made celebrating my birthday even more special. If you’re looking for a relaxing adults-only getaway with beautiful scenery, excellent service, and amazing vibes, I highly recommend JOIA Rose Hall by Iberostar. I left refreshed, celebrated, and already planning my next trip back! ⭐⭐⭐⭐⭐"

"The staff was excellent, made us feel welcomed and always checking in on us to see if we're ok. Shout out to the front desk for upgrading my room so that I didn't have to share bed with my mom. Shout out to the kitchen/dining staff also for making my mom's birthday special ❤️ "