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Primo Hotel

3.0 star property
Guests can treat themselves to rejuvenating spa treatments at this hotel while enjoying practical amenities like limousine service for exploring the area

Choose dates to view prices

Located in Zemgale Suburb, Primo Hotel offers a peaceful retreat with spa massages and facials. Visitors stay connected with in-room WiFi and can rent cars on-site. The hotel features a welcoming bar, complimentary self-parking, and helpful multilingual staff.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Breakfast available
  • Business services
  • Bar
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Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:00 PM

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in and check-out are available

Late check-in fee: EUR 5 for check-in between 12:30 PM and 2:00 PM

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Late check-out subject to availability

Late check-out fee: EUR 10

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Access code, staffed front desk

Pets

Pets are allowed for an extra charge of EUR 15.00 per pet, per night

Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

1 child, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for EUR 15.0 per night.

Cots (infant beds) are available for EUR 10.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.00 per person, per night, up to 10 nights. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: from approximately EUR 6 for adults and from EUR 4 for children
  • Airport shuttle fee: EUR 45 per vehicle (return, maximum occupancy 4)
  • Pet fee: EUR 15.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee: EUR 5 for check-in between 12:30 PM and 2:00 PM
  • Late check-out fee: EUR 10 (subject to availability)
  • Crib (infant bed) fee: EUR 10.0 per day
  • Rollaway bed fee: EUR 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is Primo Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 15.00 per pet, per night. Service animals are exempt from fees.

How much is parking at Primo Hotel?

Self-parking is free at this property.

What time is check-in at Primo Hotel?

Check-in start time: 4:00 PM; check-in end time: 11:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available from 12:30 PM to 2:00 PM for a fee of EUR 5.

What time is check-out at Primo Hotel?

Checkout is at noon. Late checkout is available for EUR 10 (subject to availability).

Does Primo Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 45 per vehicle applies.

Where is Primo Hotel located?

Located in Agenskalns, this hotel is within 1 mile (2 km) of Uzvaras Park, Golden Bowling Center and Latvian Railway History Museum. National Library of Latvia and Botanisches Garten des Universitaets are also within 2 miles (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.2

Very good

8.8

Cleanliness

7.2

Location

8.6

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 89 out of 289 reviews
Rating 8 - Good. 149 out of 289 reviews
Rating 6 - Okay. 40 out of 289 reviews
Rating 4 - Poor. 9 out of 289 reviews
Rating 2 - Terrible. 2 out of 289 reviews

Reviews

Verified

10/10 Excellent

Ilze

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful stay at Hotel Primo! The rooms were clean and comfortable, the staff was incredibly friendly, and the service was top-notch. The location was convenient, making it easy to explore the area. Would definitely stay here again! Thank you!
Stayed 7 nights in Jan 2025
Verified

8/10 Good

lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place with local gems on the doorstep

Although a little out of the town centre the bus links are frequent and cheap. I reccomend that you get the local travel app. 8 euros for unlimited travel for three days. The hotel is located to an indoor market with an upstairs food hall which is super convenient. If you feel the need to stay away from the centre of Riga this place serves up some great food / beer and wine
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities
Spent three nights there - a good value hotel with good staff. The breakfasts are good, with a wide variety of food, to suit different tastes. This was particularly commendable given that it is in included in the price, and was better than any other hotel that we stayed in on our holiday in the Baltic States, all of which we paid extra for. The hotel appears to have been converted from a communist area apartment block, but it works fine as a hotel. It is, however, starting to get a bit tired, and while fine for the money, the rooms will soon need refurbishment, for example the vinyl flooring in my room was beginning to peel slightly in a couple of places, and the bathroom was beginning to show its age. A bit out of town, but there is a good bus service to the centre. and the market next door is interesting. was happy with this hotel, which was clean, and good value for money.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Dzintars

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful, helpful Staff, breakfast was good, walking distance to stores and transportation.
Stayed 7 nights in Jun 2022
Verified

8/10 Good

Petri

Liked: Cleanliness, staff & service
Good for 2 nights stayeing , parking place is small.
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

Taavi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super

Nice hotel with great location and friendly staff. Highly recommended
Stayed 1 night in Dec 2022
Verified

10/10 Excellent

Pavel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was OK
Stayed 1 night in May 2024
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok stay

Ok stay for the price. Breakfast usel to be better.
Stayed 1 night in Jul 2023
Verified

8/10 Good

Gustav

Liked: Cleanliness, staff & service, room comfort
.
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10

Ok 👌 hotell near the city center. 15min bus-:
Stayed 1 night in Jul 2022
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, room comfort

Noisy rooms in the corridor.

Ok stay at reasonable price. A bit noisy neighbours ammade the sleep 2 hours less than planned. The receptionist went up and then it became better.
Stayed 1 night in Jul 2023
Verified

8/10 Good

Olegs

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was nice, but noise from a corridor,if somebody talking or calling . All other facilities were in good, normal condition, the parkihg area unofortunately narrow, and evening time full occupied.
Stayed 1 night in Oct 2022
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

bad service

The room was not ready evenm after check in time.
Stayed 1 night in Jul 2022
Verified

8/10 Good

Alanna

Liked: Cleanliness, amenities, property conditions & facilities
First of all, to anyone traveling to Riga, download the bolt app as it is around 5 EUR to get you into the centre and there are bolts everywhere. even get it from the airport and its around 5 EUR! Secondly, if you book a family room and expect a double bed and 2 single beds as per the photos on expedia of the room, double check with the hotel as they did not do this and, there was 3 of us and it was a double and a single.. not the worst thing in the world but not what we requested and paid extra for. The hotel simply said that expedia dont tell them... so why have it as an option? Just make sure to contact the hotel before hand. The breakfast was basic, but for the price paid for the hotel it was clean and easy to deal with.
Verified

8/10 Good

christophe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bonnes prestations avec commerces et restaurants autour. Lignes de bus à proximité. Point négatif, le bruit. Hôtel mal insonorisé.
Stayed 3 nights in Sep 2025
Verified

8/10 Good

Verified traveller

Disliked: Cleanliness
Frühstück war mittelmäßig. Betten ok. Sauberkeit könnte besser sein
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Mikko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lomamatka

Kaikki sujui hyvin ja palvelu joustavaa.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Sara

Liked: Cleanliness, staff & service
Ihan perushyvä edulllinen majoituspaikka moottoripyörämatkalle. Hyvät pysäköintimahdollisuudet, peruslaadukas aamiainen. Huoneet hieman kolkkoja ja äänieristämättömät, mutta hintaan nähden hyvä.
Stayed 4 nights in May 2025
Verified

6/10 Okay

Hans-Göran

Liked: Cleanliness
Ok.
Stayed 5 nights in May 2025
Verified

8/10 Good

Markus

Liked: Cleanliness, staff & service, room comfort

Hotelli yöt

Ihan ok hotelli yöpyä. Aamupala oli riittävä.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Juha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Suht helppo tulla autolla. Oma parkkialue plussaa Huone melko karu ja aamupala ei ylitse pursuavan runsas
Stayed 1 night in Mar 2025
Verified

8/10 Good

SmoothDissident

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super rapport qualité prix
Stayed 5 nights in Apr 2024
Verified

4/10 Poor

Norbert

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Leider muss ich meine Rezession kurz fassen und werde nur Stichpunkte aufschreiben. Personal nicht unfreundlich, aber auch nicht mehr. Auf Grüße wird nicht reagiert. Housekeeping schreit morgens auf dem Flur lautstark über den Flur und poltert durch die Gegend. Ausschlafen ist nicht. Generell hat man Anteilnahmw am Leben in den Nachbarzimmern und vom Flur. Zimmer weniger sauber und absolut sanierungsbedürftig. Schwarzer Schimmel im Bad und Handtücher sehr unhygienisch und uralt. Teilweise stanken die Handtücher sehr unangenehm. Bad war nur mit Zusatz-Heizung warm zu bekommen, einer der positiven Punkte. Das Frühstück war für den Preis in Ordnung, hätte man noch ein wenig auf die Hygiene und Lebensmittelumgang geachtet, wäre es besser in der Bewertung gewesen. Wir fühlten uns wirklich sehr unwohl und waren zum ersten Mal froh gewesen, wieder abreisen zu können. Wirklich traurig, dass man doch immer wieder auf solche sehr gut bewerteten Hotels reinfällt. Man sollte auf die innere Stimme hören und die internationalen Ketten buchen. Urlaube hat man nicht so viele und die lässt man sich ungern versauen.
Stayed 8 nights in Dec 2023
Verified

8/10 Good

Felicitas Tabea

Liked: Cleanliness, staff & service, property conditions & facilities
Das Frühstück war super lecker 😋 es gab eine große Auswahl (mehr als auf dem Bild) Speck, Rührei, Eier, Pfannkuchen, Kuchen, etc.. Das Zimmer war auch schön und die Rezeptionisten waren super freundlich.
Stayed 4 nights in Sep 2023
Verified

6/10 Okay

Marie

Liked: Staff & service
Disliked: Cleanliness
Ett mediokert hotell, dålig lukt och allmänt ofräscht. Frukosten var okej. Personalen var trevlig och tillmötesgåeende.
Stayed 3 nights in Jul 2023