Reception

Reviews of City Hotel Teater

4 out of 5
City Hotel Teater
Bruninieku Srt. 6, Riga

Reviews

7.8

Good

Rating 10 - Excellent. 83 out of 346 reviews" "
Rating 8 - Good. 179 out of 346 reviews" "
Rating 6 - Okay. 62 out of 346 reviews" "
Rating 4 - Poor. 16 out of 346 reviews" "
Rating 2 - Terrible. 6 out of 346 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

4/10 Poor

Emmanuil, State College, PA, USA

Business traveller
Disliked: Property conditions & facilities
It looks more like a hostel than a 4 star hotel The only good impression left by breakfast.
Stayed 6 nights in Nov 2019
Response from City Hotel Teater Team on 15 Nov 2019
Dear Guest! Thank you for taking your time to share your experience. We do sincerely regret that room did not suit you. We will take into account all your comments to improve and analyze our service in the future. We hope that despite this unpleasant experience you will give our hotel another chance to demonstrate that well-being of a guest is our main priority. Thank You and have a good day!

10/10 Excellent

Verified traveller

Stayed 3 nights in Nov 2019
Response from City Hotel Teater team on 12 Nov 2019
Dear Guest! Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019
Response from City Hotel Teater Team on 14 Aug 2019
Dear Guest! Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Dagmara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019
Response from City Hotel Teater tem on 22 July 2019
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Verified traveller

Stayed 1 night in Jun 2019
Response from City Hotel Teater team on 18 June 2019
Dear Guest! Thank you for taking your time to share your experience. We do sincerely regret that your stay did not achieved your expectations. We hope that despite this unpleasant experience you will give our hotel another chance to demonstrate that well-being of a guest is our main priority. Thank You and have a good day!

8/10 Good

Edel, Dublin

Liked: Cleanliness, staff & service
Great location,and lovely clean hotel. breakfast could be improved but over all had a enjoyable stay and would stay again
Stayed 2 nights in May 2019
Response from City Hotel Teater team on 24 May 2019
Dear guest! Thank you for taking your time to share your experience. We do sincerely regret that breakfast do not achieved your expectations. We will take into account all your comments to improve and analyze our service in the future. We hope that despite this unpleasant experience you will give our hotel another chance to demonstrate that well-being of a guest is our main priority. Thank You and have a good day!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent room, would stay again.
Nice staff, spacious rooms. They ran out of bottled water which were supposed to come with the room, and the room was a bit cold so had to layer up.
Stayed 2 nights in Apr 2019
Response from City Hotel Teater team on 9 Apr 2019
Dear Guest, Thank you for taking your time to share your experience. We will take into account all your comments to improve and analyze our service in the future. Thank You and have a good day!

8/10 Good

Sergey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money, great location and service
The location is good, there was a free parking in front of the hotel during the weekend, the service is warm and welcoming.
Stayed 1 night in Feb 2019
Response from City Hotel Teater team on 12 Feb 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 Good

Rudolfs, Abu Dhabi

Nice!
Good value for money!
Stayed 1 night in Nov 2018
Response from City Hotel Teater team on 12 Nov 2018
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 1 night in Oct 2018
Response from JulijaT on 26 Oct 2018
Thank you for choosing City Hotel Teater as your place to stay! We appreciate the time you took to review us! Hopefully you will give us another chance to welcome you again as our hotel guest!

10/10 Excellent

Suet Wai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
Good services and nice breakfast
Stayed 1 night in Sep 2018
Response from City Hotel Teater team on 27 Sept 2018
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
City break in Riga
Helpful reception. Excellent breakfasts. Spotlessly clean room. Non-smoking. Twin beds, would have preferred a double. 30 minute stroll to old Riga
Stayed 4 nights in Aug 2018
Response from City Hotel Teater team on 4 Sept 2018
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

edwin, Bingley west yorkshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short holiday
Clean hotel staff pleasant easy walking to Riga’s old town plenty of public transport near if you didn’t want to walk we had a wonderful time
Stayed 4 nights in Aug 2018
Response from City Hotel Teater team on 4 Sept 2018
Thanks for staying with us. We appreciate your feedback!

8/10 Good

CHING-YUAN

Cozy little hotel in Riga.
I here for Roger Waters concert and the hotel is just 10 min to the concert. Staff is so nice, cozy bed, clean & tidy room, nice shower room, while a bit small. The old town Riga is 10 mins away by bus.
Stayed 1 night in Aug 2018
Response from City Hotel Teater team on 28 Aug 2018
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Ian, UK

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Disappointing room - very old fashioned and plain
The reception area and staff were fine including room maid.. The room was very disappointing: 1/ very old fashioned and plain 2/ the bathroom stank of sewage most of the time. 3/ no tea or coffee Conclusion - very nice and efficient staff let down by a very poor Hotel. perhaps we just got a bad room but these should not exist. NOT 4* at all.
Stayed 4 nights in Jun 2018
Response from JulijaT on 4 July 2018
Dear Ian, First of all thank you for taking time to share your experience with us! We are thrilled to learn that staff exceeded your expectations in many ways and that there were so many aspects which you loved. I have shared Your compliments to the team and I am sure it will serve as a great encouragement to all of us to provide more suitable service to our guests. Do do sincerely regret that room did not meet your expectations. Please take our apologies for all the incovenience caused regards your room. We will take into account your comments to improve our service in the future. Hopefully you will give us another chance to welcome you again as our hotel guest!

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Good overall
Friendly and helpful staff, good breakfast, reasonably spacious room.
Stayed 2 nights in Jun 2018
Response from City Hotel Teater Team on 21 June 2018
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Shianne, Southampton

Liked: Staff & service, property conditions & facilities, room comfort
Lovely hotel just outside of the old town.
Lovely hotel, with a very pleasing lobby. The rooms are just what you need and the buffet breakfast has a good variety to start the day. Hotel is in walking distance to the old town, but feels a little far when it’s super cold and there’s a snow blizzard.
Stayed 3 nights in Mar 2018
Response from City Hotel Teater Team on 4 Apr 2018
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel for us as we were visiting family and friends in that area but its only a 15 minute walk to the Old Town. A budget hotel but excellent for the price and no hesitation returning.
Stayed 4 nights in Feb 2018
Response from City Hotel Teater team on 1 Mar 2018
Thanks for staying with us. We appreciate your feedback!

8/10 Good

nichola, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in the centre
Cannot fault this experience in Latvia , the hotel is clean , friendly and helpful , it's a good walk to the center of restaurants and bars which caters for all , absolutely recommend hotel Teater ... Thank you fir a lovely stay
Stayed 3 nights in Dec 2017
Response from City Hotel Teater on 15 Dec 2017
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Alan, Estonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel and a great value!
I chose this hotel based on price, and I will definitely stay here again the next time I'm in Riga. The room was comfortable and everything was clean and well-maintained. The free breakfast was outstanding, and I loved the little grocery store next door for snacks and drinks. The young woman at check-in was friendly and helpful. Cool decor too, and an easy walk to the Old Town. I highly recommend this hotel for the value and comfort.
Stayed 1 night in Nov 2017
Response from City Hotel Teater team on 24 Nov 2017
Dear Alan, Thanks for staying with us. We appreciate your feedback! Looking forward to see you again in our hotel. Our warmest wishes!

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Tries hard but falls well short
Spent five nights in this hotel in mid-September 2017. Hotel has very helpful staff and is clean throughout but the room and breakfast were disappointing to say the least. One spare power socket in the room, several yards from the (small) table. Asked for an extension lead and got it. Moderate WiFi with many PCs connected all day, many of them the hotel's own equipment I suspect. Bathroom small and basic (other rooms have much nicer bathrooms) but fitted with a well-made, basic shower cubicle. This was mounted directly on the floor, so the run-off did not drain adequately. However, there was plenty of hot water and the water pressure was good. The heated floor and towel rail made the thin (but adequate) towels nice and warm. I'd asked three weeks in advance for a double bed and was given three singles. On requesting to be given what I'd asked for, I was offered a small room with a nice bathroom and two single beds. I'm not convinced the hotel is aware of what it has on its inventory. No double bed so I kept what I had. Decent TV. The bedroom window opened directly into the reception area, so it had no source of fresh air and with the window open, it got a bit noisy, though not ridiculously so. A smaller window in the bathroom opened to the outside world. Breakfast. Oh Lord, it was awful. The 'hot food' was cold on 4 days out of 5 and barely warm on the fifth. The rest was unimaginative and much of it completely tasteless. Even the coffee was poor. A disgrace.
Stayed 5 nights in Sep 2017
Response from City Hotel Teater team on 8 Nov 2017
Dear guest, Thank you for your feedback. We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced.

8/10 Good

Irina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
The employee were awesome, the service very good . Breakfast was wonderful - the variety, freshly served and restaurant- more than I expected. Only uncomfortable moment with flat iron: there is no plug next to the mirrors.
Stayed 3 nights in Aug 2017
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Olena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location . Excellent breakfast.
Stayed 2 nights in Jun 2017

8/10 Good

z, NYC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great find!
A nice hotel in a great area. Convenient to a lot of Riga. The staff were super helpful. The room was clean and nicely set up. Beds were comfortable. The only issue would be louder guests who listen to TV top volume in the middle of the night. Thankfully that was only one night of the 9 we stayed. I will definitely recommend and visit this hotel next time we are in Riga.

10/10 Excellent

GARY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Staff & service
First impression was great, the room is very spacious and Wifi is available, but is a bit slow. Welcoming staff is great on first and last day. :) Sadly after 2day of stay I wasn't able to go sleep before 2am. There is some club/bar nearby that plays very loud bass music. And rooms have ventilation holes which are connected to other rooms and you can hear people talking. There is breakfast included, which is great, but food is not the best quality. Could be improved. Also, if you are used to sleep in darker rooms, you will need to bring eye cover, as curtains are a bit narrow and when you pull one way, the other side is open etc. Sadly housekeeping wasn't great at all. When you leave the sign, they do go in but they haven't made my bed even once. And on my final day when I was packing I found someone else's shirt behind bedside table. That just shows how much attention is given for cleaning. It's great for short stay and local. But definitely not worth 4 stars!

8/10 Good

Verified traveller

Disliked: Room comfort
Okay for this price
I'll come back

8/10 Good

Maxwell, US/ UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good access to town
Nice place. Good location.Disappointed that the sauna was inoperable

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel in City Center.
We were a party of 6 the only thing was we missed was the air condition ,we could here everything from the other rooms , beautiful Hotel.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Good
Excellent hotel for the price: knowledgeable staff, excellent location, excellent breakfast, would highly recommend.

8/10 Good

Mark, England

Liked: Cleanliness, staff & service
Disliked: Room comfort
Central with welcoming staff.
A central hotel with friendly staff, large rooms and a good buffet breakfast. The rooms are very spacious, though as the hotel is quite old there is no sound proofing. Beds are very uncomfortable (with wafer thin mattress) and the couch (bed) is even more uncomfortable. Staff were helpful and the hotel is central. Can't complain too much as we got a bargain deal!

10/10 Excellent

Leo, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice and the location is great
nice hotel with very frendly and helpful staff , stayed in this hotel many times and will use it again on our next trip

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent experience
This was an excellent experience from start to finish. The rooms were large, clean, and comfortable. The staff of the hotel was extremely friendly and helpful. They definitely went above and beyond the call of duty. They even offered to pack us breakfast to go when we had to leave the hotel at 3:30 a.m. to catch a flight! I recommend this hotel highly.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic but functional
This hotel is a little out of old town but a comfortable 15 min walk part way through a lovely park. The hotel was comfortable, the staff very friendly and seemed to enjoy working there. Wifi worked ok. There was a nice cheap restaraunt next door along with a convenience store (not associated with the hotel). Don't expect too much, just a comfortable and reasonably priced place to explore Riga.

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Room was cold heating was not working
The room heating was not working even second day they said that they solved the problem, it was not working but second day Hotel gave me electric heater. I wish they suggest and give the electric heater in first day as well or change my room. The room was very cold and smell humid.

8/10 Good

Martin, Kent, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
We wanted somewhere close to the Old City. Whilst a twenty minute walk away there were easy links on the City Tour bus which stops opposite and later in the evening when returning with the 25 tram though due to the one way systems this is a long journey. The hotel is clean and the rooms comfortable - the bed especially so. The bathroom was fine though we did not have a wash basin plug and the staff did not appear to understand when we asked for one. The beds should have more than one pillow to start though more were made available. We had twin beds in our room but this was not an issue. The room safe did not work but we had no use for it anyway. The only negatives for us were that our room was to the front of the hotel with a noisy busy road. Also the separating walls of the room were thin and we had much noise when the couple next to us returned late at night drunk. The continental breakfasts were fine with a good selection of choice. For me the croissants were the best I have tasted. The set meal at the hotel restaurant Etages is a bargain,

8/10 Good

Vikky, Minsk, Belarus

Liked: Staff & service
Hotel is nice, but our room is not of 4 stars, of course, but it was cheaper than others. Breakfast is excellent. The hotel is not in the city centre, but you can get Vecriga in 20 minutes.

2/10 Terrible

Dr. Joseph, Norway

Disliked: Cleanliness, property conditions & facilities, room comfort
Watch out for Credit card charges after check out!
The hotel is couple of old apartment building with a facelift! reception and hotel staff are friendly. Location is very central. This is definitely is not four stars! I realized my credit card was charged 20 euro 3 days later after check out after settling the final bill. This was with out any sort of notice nor correspondence. The credit card verification system is doggy with out a pin where you are asked to sing a paper for consent, It did light a bulb but I didnt want to be overconscientious about it. So make sure you dont give credit card details instead place a cash deposit if possible!! I wouldnt recommend this hotel to anyone I know!!

10/10 Excellent

Michael, Londonderry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fencing trip
Taking part in an international fencing tournament. Hotel was value for money. The Staff were excellent

8/10 Good

ukdanes, Spalding, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super large room in a city hotel
Stayed in City Hotel Teater for one night. I was really surprised by the size of the room. It was huge, very clean and comfortable. And as it was in the winter it was well heated. Overall a fabulous stay in a lovely hotel. If we visit the city again we will definitely stay in this hotel again.

10/10 Excellent

MG, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best hotels in Riga
We stayed for 4 nights and we did not have any issues, everything was fine and perfect.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nice little hotel conveniently located!
Overall, I was very pleased with the hotel. I had 4 issues and they are minor. The first is that my room was very very cold. They had to bring me a space heater and an extra duvet. Second, inadequate electrical plugs - they had to bring me an extension cord to plug in their space heaater and my power converter. Third, while the night time bartender was very enthusiastic, the drink menu was boring. 4th and final - when they found out that I had to leave 2 hours before breakfast service started (breakfast was included in my room rate) they made no attempt to offer me anything - yogurt and some fruit would have been nice. But they did bring me the space heater and they did bring me the extension cord and the rate was very good. I would stay here again.

10/10 Excellent

Tom, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Hotel 15 minutes walk to old town.
Very pleasant and helpful staff.Lovely mannerly barman.We had dinner on the night we left for home which was an amazing culinary experience one of the nicest meal we ever had.Complements to an amazing chef.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

thomas, manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect hotel riga
hotel teater 4 days stay .perfect could not find any fault with hotel. food. or staff;

8/10 Good

Hobo, Moscow via San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient city center location
Clean, quiet, comfortable. More than adequate breakfast. Great value for the price.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, close to the city|
Very good price, hotel is close to the city, and offers many services. The staff is great, they explain me everything, and help me when needed.

8/10 Good

Nikita, Minsk, Belarus

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location, perfect breakfast
Generally I'm satisfied with stay at the hotel. Location is pretty good, ~15 minutes walk from the Old Riga centre. The breakfast was perfect, a variety of different dishes for anyone. The room was big enough, a big double bad is simply 2 small beds stayed together. Heated floor in the bathroom is very nice, especially in cold season. Some cons: the heating in the room was turned off during the day, it was turned on in the evening only, so it was quite cold in the room. Also, we came to the hotel at ~7.30 am and early check-in cost 50% of daily rate, though the room was available at that time. It was disappointed because usually when I come early and there are available rooms, the hotel offers to check-in without any payments.

10/10 Excellent

EmmaR, Stuttgart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
large room, very comfortable
I stayed two nights. My single room was very large and included TV, WiFi and a good bathroom. Breakfast was very nice with a good range of hot and cold options. Hotel restaurant was not the cheapest, but the food was good and plentiful. Would stay again, very good value.