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"No trash can in the room, microwave and fridge, but no coffee, NO PHONE"

"Very loud air unit in the room "

"Charming spot and the valet and front desk team were lovely. However, our room smelled musty and there was no hand soap in the bathroom requiring us to pump body wash from the shower every time we washed our hands "

"Everything about this hotel was great. The location, staff and cleanliness was outstanding. I am in Henrico once or twice a month and this will be my go to hotel. "

"Hotel is located in a great walkable community. The desk staff took about 10 minutes to show up for my check in after another member of staff told them I was waiting. The room was adequate but the topsheets were ripped and the bathroom was not the cleanest. Valet parking through electronic notification still took almost 28 minutes to get my car and not because it was in the system, it was because I complained. when the car was brought around, I was handed my keys and told the car was up the street and i could find it. Open space right in front of the door. Expensive price and the negatives outweighing the positives, I would say there are other better options. Oh yeah they had cookies at the desk but you get charged up the wazoo for everything else. Will not stay again!"

"Yes"

"Staff was all excellent. There is no on-site self parking and the valet shut down. Had to go find parking. Room was clean on arrival, but was not cleaned before the 2nd night."

"Short stay wasn't there long. "

"The folks who checked me in were very kind and helpful."