Reservoir Hotels, Providence

"Staff is amazing and accommodating. The salon was a great convenience, with top-notch staff. Sonia did a phenomenal job on my hair. I am actually considering flying in from Florida to make it my regular place for my hair needs."

"The room was in decent shape but the stay didn't start off well we walked in the room and I turned on the light by the bed then turned towards the chair in the corner only to see a pair of women's used underwear behind the corner of the chair I went and told the front desk and they removed it but didn't have another room available but the rest of the room seemed clean and then the TV wasn't picked up a signal but I was too tired to deal with it that night in tried the next day again and nothing so back to the desk I went and the guy looked at it and put a new hdmi cable on and it worked so after all the aggravation they gave us $50 back for a 6 night stay I don't think we'll be staying there again"

"Friendly staff for late night check in, great selection of continental breakfast, mattress comfortable. All perfect for a nights stay close to the airport!, "

"Great location"

"Front staff was so friendly and helpful, especially Tiequanna! Her customer service is phenomenal!"

"Property is on a block with dozens of homeless that stay in front of the church across the street. The . "

"Great place to stay."

"-Ate at the hotel bar, wandered around for 5 minutes in an empty bar with people clearly seeing us before we were sat down from a rude server who when we arrived 45 mins before it closed. Was given an inedible rotten salad that I clearly couldn’t eat and paid for with no regard from the server. -We got stuck in the elevator for 7 mins and was told that “happens sometimes” after they have an event. We had to solve the issue ourselves as no one seemed concerned to help. -The hotel parking was confusing and the staff seemed to try and mislead us to not buy the pass, which was cheaper, then when we checked out the ticket didn’t work and we had to call to trouble shoot. Not to mention, for how much money you’re spending at a Hilton hotel in RI, parking should be free, not additional. Disney charges less than that. -Our tv barely worked and the remote was faulty. -The hotel smelled a bit off like a gas leak and hallway window on our floor was open with no screen or guard rail on the 11th floor. -For how much money we spent, there should have been no issues anywhere near this level."

"Stayed in one of the sweet rooms which had the bedroom separated. Had a full kitchen and living room area Nicely decorated clean unit Would definitely stay here again"