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"I had an early morning flight so decided to stay at JoyHub Cheer hotel for 1 night. The check in and out process was smooth. The room was clean, comfortable, quiet, and has everything that you need. The breakfast was delicious and you get a voucher for expedited security check. Overall, I had a good experience and would stay here again for early flights. "

"Right in the heart of financial district. Not crowded since it isn't near to most tourist spots. There's a metro station entrance, high-end mall and sauna facility surrounding the property. The hotel itself, impeccable."

"The room was spacious and the staff were attentive. It was a nice touch for them to prepare a nice panda theme dessert, a generous fruit basket and a cute stuff toy as a welcome gift. It made the welcome special. "

"Clean room, hot shower, comfortable bed. Staff was very polite and accommodating. I had a late flight, arriving after midnight and they were very helpful. Some of the best service I’ve had in a long time. Breakfast was excellent and a lot of variety. More protein than a hotel usually has, lots of fruit, salad, stir fry, and decent coffee."

"Location"

"Terrible Experience at Hilton Cheng – Extremely Rude and Disrespectful Staff I am utterly appalled by the unprofessional and offensive treatment I received from the front desk staff during my check-in, and I feel compelled to share this appalling experience to warn other guests. When I arrived, I was struggling with knee pain, so my cousin offered to help carry my bag. At check-in, the staff first grilled us about whether my cousin would be staying with me; I clearly said no. We then asked if he could accompany me upstairs to my room since I was in discomfort, and they refused, citing the need for his ID—which we understood, so we dropped the request as my cousin didn’t have his ID with him anyway. What happened next left me stunned and humiliated. The front desk staff then informed me that the "emergency kit" in the room would be chargeable, listing out items included—and explicitly mentioned condoms. Confused and already feeling uneasy, I simply asked if toothbrushes would also be chargeable. Instead of a straightforward answer, as I walked away, I heard the entire front desk team burst into loud, mocking laughter. It wasn’t until later that night that the full weight of their behavior sank in: they had obviously assumed I was a sex worker, and their inappropriate comment about condoms, followed by that derisive laughter, was a deliberate insult. To make matters worse, I have stayed at numerous Hilton properties before, and never once has any staff member mentioned "

"Very convenient location. Very cean room. Friendly staff."

"Great hotel "

"Room is spacious & clean, & tho located at far end, buggy shuttle was offered throughout the day. Breakfast by the pool is good. Located within the global mall & walking distance to the subway, making the stay rather convenient. "