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"very friendly staff especially the cleaning staff, the only complaint that I have is that the hotel wifi is broken with internet connection cutting off every two minutes. I didnt have that problem when I stayed last year, 2025"

"The best hotel to stay in if you are visiting Taroko Gorge. The gorge can be difficult to access given the current timed road closures, so long as you plan ahead, you shouldn’t have issues. We were given the option to upgrade our room to a balcony room type on the second level. It was a comfortable room. The bathroom was a generous size and had a large bath. The bedroom had two double beds, a small table and seats and a couch. There was a coffee machine and daily free mini bar. The balcony had a small table and chairs. The rooftop hot tubs were the highlight of the stay and a really enjoyable place to unwind after a day of hiking. The breakfast buffet was another highlight with a large variety of choices that changed daily. The dinner buffet was equally as impressive with a large variety of food to choose from. A lovely surprise was the happy hour which included complimentary beverages and snacks every day in the late afternoon. Despite the positive impression, for a 5 star resort we thought some aspects were lacking: While we could see the gorge river from the balcony, we could also see what appeared to be a muddy building site below. Our attempt at playing tennis was foiled as the tennis court appeared to be under renovation or abandoned."

"很好的住宿體驗，爾後出差還是會選擇。 唯一個小缺點，就是浴室免治馬桶前後洗淨都故障無法使用，其他都很好"

"Room was quite small, no drinking water nor any snacks nor any beverage in the room, had to get water from the machine in the hall way. Service was ok, nothing special. Very new and clean though. "

"It would be more convenient if towels are provided at the sauna."

"Clean and comfortable room. "

"This was a very cool experience for us! We loved the room, parks, food, and honestly everything."

"For the price they offered so much. Multiple meals. 24-hour coffee and ice cream. Free bicycle which I took advantage of. Was happy I stayed here. Would definitely stay here again when I revisit Haulien."

"some staff are more helpful then others. Even the manager ( with grey jacket) is not help as compared the normal staff. "